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All browsers crash on startup


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3 replies to this topic

#1 Shaedyn

Shaedyn

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  • 2 posts
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  • Local time:12:16 PM

Posted 21 January 2010 - 12:21 AM

Running windows vista sp2.

My internet connection is fine, and chat programs, autoupdates, etc still work. However, all browsers hang or crash shortly after starting up (Chrome, Firefox, and IE). Chrome will load any page for an instant, but then show the crash/error screen (even on offline tabs like the downloads list). Firefox will run for a short while, but hang on certain pages (igoogle and quite a few others) and always crash entirely after several minutes. The processes still show up in task manager, but the windows are gone. No other common virus symptoms appear (control panel and task manager still work properly, virus scans have no trouble installing, etc), but the problem seemed to start after visiting some less-than-trustworthy websites. I tried uninstalling and reinstalling chrome, but nothing changed.

Ran several virus scans and spyware detectors without finding anything. All browsers work properly in safe mode (with networking). Below is the pseudo HJT log. RootRepeal unfortunately hangs during initialization, instantly grabbing 2GB of ram and saturating one core of the processor. I'm not sure whether that's related or not to my other problem. Thanks in advance for any help you can offer smile.gif




DDS (Ver_09-12-01.01) - NTFSx86
Run by Matt at 22:38:19.47 on Wed 01/20/2010
Internet Explorer: 8.0.6001.18865 BrowserJavaVersion: 1.6.0_15
Microsoft® Windows Vista™ Ultimate 6.0.6002.2.1252.1.1033.18.3070.845 [GMT -6:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
FW: COMODO Firewall Pro *disabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Apache Group\Apache2\bin\Apache.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\lxblcoms.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Apache Group\Apache2\bin\Apache.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Winamp Remote\bin\orbtray.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Logitech\GamePanel Software\LGDevAgt.exe
C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe
C:\Windows\System32\rundll32.exe
C:\Windows\V0220Mon.exe
C:\Program Files\Roxio 2010\5.0\CPMonitor.exe
C:\Program Files\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\WerCon.exe
C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe
C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Hamachi\hamachi.exe
C:\Program Files\No-IP\DUC20.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Winamp Remote\bin\Orb.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Users\Matt\AppData\Local\TVersity\Media Server\MediaServer.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\TightVNC\WinVNC.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\PX Storage Engine\VxBlockServer.exe
C:\Windows\system32\msconfig.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\locator.exe
C:\Users\Matt\Downloads\HijackThis.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Matt\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = plzdontblock.us:80
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Google Update] "c:\users\matt\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [<NO NAME>]
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Launch LgDevAgt] "c:\program files\logitech\gamepanel software\LgDevAgt.exe"
mRun: [Launch LGDCore] "c:\program files\logitech\gamepanel software\g-series software\LGDCore.exe" /SHOWHIDE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [c:\windows\system32\v0220ext.ax] c:\windows\system32\regsvr32.exe /s c:\windows\system32\V0220Ext.ax
mRun: [V0220Mon.exe] c:\windows\V0220Mon.exe
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\12.0\sharedcom\RoxWatchTray12.exe"
mRun: [CPMonitor] "c:\program files\roxio 2010\5.0\CPMonitor.exe"
mRun: [Desktop Disc Tool] "c:\program files\roxio 2010\roxio burn\RoxioBurnLauncher.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DiscWizardMonitor.exe] c:\program files\seagate\discwizard\DiscWizardMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\seagate\discwizard\TimounterMonitor.exe
mRun: [Seagate Scheduler2 Service] "c:\program files\common files\seagate\schedule2\schedhlp.exe"
StartupFolder: c:\users\matt\appdata\roaming\micros~1\windows\startm~1\programs\startup\hamachi.lnk - c:\program files\hamachi\hamachi.exe
StartupFolder: c:\users\matt\appdata\roaming\micros~1\windows\startm~1\programs\startup\no-ipd~1.lnk - c:\program files\no-ip\DUC20.exe
StartupFolder: c:\users\matt\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\matt\appdata\roaming\micros~1\windows\startm~1\programs\startup\startt~1.lnk - c:\program files\tversity\media server\StartMS.bat
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\monito~1.lnk - c:\program files\apache group\apache2\bin\ApacheMonitor.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\ultramon.lnk - c:\windows\installer\{1c94c999-15d2-4c75-9a73-bcc8a677d42e}\IcoUltraMon.ico
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableInstallerDetection = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableSecureUIAPaths = 0 (0x0)
mPolicies-system: EnableVirtualization = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: cinemanow.com
Trusted Zone: qflix.com
Trusted Zone: roxio.com
Trusted Zone: sonic.com\redirect
Trusted Zone: sonic.com\redirect2
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
STS: Windows DreamScene: {e31004d1-a431-41b8-826f-e902f9d95c81} - %SystemRoot%\System32\DreamScene.dll
STS: Deskscapes Class: {ec654325-1273-c2a9-2b7c-45d29bce68fb} - c:\progra~1\stardock\object~1\desksc~1\deskscapes.dll
STS: Stardock Vista ControlPanel Extension: {ec654325-1273-c2a9-2b7c-45d29bce68fd} - c:\progra~1\stardock\object~1\desksc~1\DesktopControlPanel.dll
STS: StardockDreamController: {ec654325-1273-c2a9-2b7c-45d29bce68ff} - c:\progra~1\stardock\object~1\desksc~1\DreamControl.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Authentication Packages = msv1_0 relog_ap
mASetup: {7070D8E0-650A-46b3-B03C-9497582E6A74} - %SystemRoot%\system32\soundschemes.exe /AddRegistration
mASetup: {B3688A53-AB2A-4b1d-8CEF-8F93D8C51C24} - %SystemRoot%\system32\soundschemes2.exe /AddRegistration

================= FIREFOX ===================

FF - ProfilePath - c:\users\matt\appdata\roaming\mozilla\firefox\profiles\k6k0dqbs.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPLV80Win32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin8.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\matt\appdata\local\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\users\matt\appdata\roaming\mozilla\firefox\profiles\k6k0dqbs.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\users\matt\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [2009-10-21 21488]
R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [2009-10-21 15856]
R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [2009-10-21 25584]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R1 UGURU;UGURU;c:\windows\system32\drivers\uGuru.sys [2007-8-29 21048]
R2 lxbl_device;lxbl_device;c:\windows\system32\lxblcoms.exe -service --> c:\windows\system32\lxblcoms.exe -service [?]
R2 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files\common files\seagate\schedule2\schedul2.exe [2008-6-24 431384]
R2 StarWindService;StarWind iSCSI Service;c:\program files\alcohol soft\alcohol 120\starwind\StarWindService.exe [2005-4-1 217600]
R2 UltraMonUtility;UltraMon Utility Driver;c:\program files\common files\realtime soft\ultramonmirrordrv\x32\UltraMonUtility.sys [2008-11-14 17184]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]
S1 QwX7324i1;QwX7324i1;c:\windows\system32\drivers\QwX7324i1.sys [2010-1-20 72192]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files\common files\roxio shared\12.0\sharedcom\RoxWatch12.exe [2009-7-24 219632]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-3-26 21504]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2005-8-2 32512]
S3 RoxMediaDB12;RoxMediaDB12;c:\program files\common files\roxio shared\12.0\sharedcom\RoxMediaDB12.exe [2009-7-24 1116656]
S3 V0220Dev;Live! Cam Video IM;c:\windows\system32\drivers\V0220Dev.sys [2007-9-4 198784]
S3 V0220Vfx;V0220VFX;c:\windows\system32\drivers\V0220Vfx.sys [2007-9-4 7424]
S4 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\roxio\backontrack\disaster recovery\SaibSVC.exe [2009-6-2 457200]
S4 CinemaNow Service;CinemaNow Service;c:\program files\cinemanow\cinemanow media manager\CinemaNowSvc.exe [2009-6-23 127352]
S4 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-12-11 25832]
S4 mi-raysat_3dsmax2010_32;mental ray 3.7 Satellite for Autodesk 3ds Max 2010 32-bit 32-bit;c:\program files\autodesk\3ds max 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe [2009-3-12 86016]

=============== Created Last 30 ================

2010-01-21 02:31:04 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2010-01-21 02:29:55 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-21 02:29:54 0 d-----w- c:\users\matt\appdata\roaming\SUPERAntiSpyware.com
2010-01-21 01:25:35 0 d-----w- c:\users\matt\appdata\roaming\Malwarebytes
2010-01-21 01:25:31 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-21 01:25:30 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-21 01:25:30 0 d-----w- c:\programdata\Malwarebytes
2010-01-21 01:25:30 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-20 18:02:43 0 d-----w- c:\program files\AVG
2010-01-20 18:02:42 0 d-----w- c:\programdata\avg9
2010-01-20 17:29:53 72192 ----a-w- c:\windows\system32\drivers\QwX7324i1.sys
2010-01-13 05:39:26 72704 ----a-w- c:\windows\system32\fontsub.dll
2010-01-13 05:39:26 156672 ----a-w- c:\windows\system32\t2embed.dll
2010-01-07 03:43:21 38 ----a-w- c:\windows\avisplitter.ini
2010-01-07 03:43:21 178176 ----a-w- c:\windows\system32\unrar.dll
2010-01-07 03:43:20 881664 ----a-w- c:\windows\system32\xvidcore.dll
2010-01-07 03:43:20 414 ----a-w- c:\windows\system32\lame_acm.xml
2010-01-07 03:43:20 217088 ----a-w- c:\windows\system32\yv12vfw.dll
2010-01-07 03:43:20 205824 ----a-w- c:\windows\system32\xvidvfw.dll
2010-01-07 03:43:20 118784 ----a-w- c:\windows\system32\ac3acm.acm
2010-01-07 03:43:18 85504 ----a-w- c:\windows\system32\ff_vfw.dll
2010-01-07 03:43:18 547 ----a-w- c:\windows\system32\ff_vfw.dll.manifest
2010-01-07 03:43:17 0 d-----w- c:\program files\K-Lite Codec Pack
2010-01-07 02:34:17 0 d-----w- c:\program files\ConvertHelper
2010-01-06 20:39:53 0 d-----w- c:\program files\Keil

==================== Find3M ====================

2010-01-14 17:12:06 181120 ------w- c:\windows\system32\MpSigStub.exe
2009-12-15 03:25:34 1885464 ----a-w- c:\windows\system32\AutoPartNt.exe
2009-12-15 02:33:25 44384 ----a-w- c:\windows\system32\drivers\tifsfilt.sys
2009-12-15 02:33:25 441760 ----a-w- c:\windows\system32\drivers\timntr.sys
2009-12-15 02:32:41 132224 ----a-w- c:\windows\system32\drivers\snapman.sys
2009-12-15 02:32:38 368480 ----a-w- c:\windows\system32\drivers\tdrpman.sys
2009-12-01 00:02:40 171144 ----a-w- c:\windows\system32\xliveinstall.dll
2009-12-01 00:02:38 72840 ----a-w- c:\windows\system32\xliveinstallhost.exe
2009-11-21 06:40:20 916480 ----a-w- c:\windows\system32\wininet.dll
2009-11-21 06:34:39 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-11-21 06:34:39 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-11-21 04:59:58 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-11-09 13:17:57 86016 ----a-w- c:\windows\inf\infpub.dat
2009-11-09 13:17:56 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-09 13:17:56 143360 ----a-w- c:\windows\inf\infstor.dat
2009-11-09 13:17:55 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-11-09 12:31:42 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-11-09 12:30:03 30720 ----a-w- c:\windows\system32\httpapi.dll
2009-11-06 16:59:54 15406728 ----a-w- c:\windows\system32\xlive.dll
2009-11-06 16:59:54 13642888 ----a-w- c:\windows\system32\xlivefnt.dll
2009-10-29 09:17:42 2048 ----a-w- c:\windows\system32\tzres.dll
2008-03-26 19:08:15 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:40:37 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:40:37 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:40:37 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:40:37 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2002-09-11 14:26:52 63730 ----a-w- c:\program files\viewsonicinstruct_xp.pdf
2009-05-30 01:37:46 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-05-30 01:37:46 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-05-30 01:37:46 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-05-30 01:37:46 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-05-30 02:00:54 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-05-30 02:00:54 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-05-30 02:00:54 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-05-30 02:00:54 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 22:43:20.45 ===============

Attached Files


Edited by Shaedyn, 21 January 2010 - 12:39 AM.


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#2 Shaedyn

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Posted 21 January 2010 - 02:36 PM

Bump unsure.gif

Any ideas would be fantastic :/

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 21 January 2010 - 10:52 PM.


#3 Elise

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Posted 27 January 2010 - 06:55 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log

Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#4 Elise

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Posted 03 February 2010 - 09:46 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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