Posted 20 January 2010 - 09:59 PM
I cleaned an AVscan-infected Dell using MBAM. I was able to boot into safe mode, in which I ran both MBAM and SuperAntiSpyware and cleaned out the infection.
The problem is that now I cannot access the internet from this machine. Safari returns its standard page not found errors. I tried ping as well, and I cannot get a response to pings of sites. This happens in both safe mode and normal mode.
I went to the Control Panel - Networking and did a "Repair" on the wireless connection. No change in the result.
I checked on System Restore while I was there - and the restore is listed as being in "Suspend" mode although there is 66GB out of 100GB free on the hard disk.
I followed a link from another post here to something call win sock fix, but when I downloaded it Windows warned that the file contained something dangerous so I have not yet tried that over on the laptop in question.
How do I re-enable the system restore modes, and how do I repair the networking issue?
Thanks in advance.