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Malware Defense, IE8 hijacked to netslist.com and other sites, winhlp64.exe, cls_pack.exe, Rootkit.TDSS


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#1 cbrueckman

cbrueckman

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  • Local time:06:28 PM

Posted 20 January 2010 - 09:29 PM

On 01/16/2010, Malware Defense and fake virus/Trojan notices started popping up on my Toshiba laptop. I am running Symantec Antivirus (SAV) updated as of 01/15/2010. Three icon shortcuts to porn sites were also created on my desktop. Reading the posts here and elsewhere, led me to try Malwarebytes and Spydoctor. When Spydoctor wouldn’t allow me to remove the malicious items it found, I uninstalled it and manually deleted the “high priority” items. I quarantined and deleted the items found by Malwarebytes. Then I noticed IE8 would randomly start and attempt to navigate to netslist.com or luxe-software.net pages. If I tried to navigate to Microsoft or any antispyware site, IE8 would immediately close. Several other items were found and deleted after scanning with SAV, but IE8 irregularities continued. IE8 was uninstalled and reinstalled, but to no avail. Repeated scanning with MalwareBytes shows previously deleted Rootkit.TDSS entries keep coming back to the registry. Files and subfolders created on 01/16/10 in the Temp folder were deleted. Whenever the computer is restarted the Rootkit.TDSS seems to reappear.

DSS.TXT:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Sharon at 19:01:41.15 on Wed 01/20/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.302 [GMT -6:00]

AV: Malware Defense *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\SAV\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\PROGRA~1\SAV\SYMANT~1\VPTray.exe
svchost.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\RTHDCPL.EXE
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\SAV\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ams_ii\iao.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TOSHIBA\ConfigFree\CFXFER.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Sharon\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar =
uSearch Page =
uStart Page = hxxp://my.juno.com/s/sp
uInternet Connection Wizard,ShellNext = iexplore
mSearchAssistant =
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [WD Button Manager] WDBtnMgr.exe
mRun: [vptray] c:\progra~1\sav\symant~1\VPTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [masqform.exe] c:\program files\pureedge\viewer 6.5\masqform.exe -RunOnce
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [FLMK08KB] c:\program files\muiltmedia keyboard utility\1.3\MMKEYBD.EXE
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\sharon\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo2.walgreens.com/WalgreensActivia.cab
DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} - hxxp://couponmom.coupons.smartsource.com/download/cscmv5X.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxps://www.imapdata.com/ims/resources/downloads/mgaxctrl.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162507453197
DPF: {6FE79ACA-A498-45E5-8BC4-1B9F380CE468} - hxxp://aolsvc.aol.com/onlinegames/ghadventureball/abxgh.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab56649.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll
Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\aatp.dll
WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: psfus - psqlpwd.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sharon\applic~1\mozilla\firefox\profiles\z6lwoq45.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://my.juno.com/s/sp?CT=1
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mozilla firefox\components\pbgk1_8.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\sav\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\sav\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 FdRedir;FdRedir;c:\program files\common files\protector suite ql\drivers\FdRedir.sys [2006-1-13 13568]
R2 FileDisk2;FileDisk Protector Kernel Driver;c:\program files\common files\protector suite ql\drivers\filedisk.sys [2006-1-13 33024]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-1-16 235344]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Reporting;Reporting Agents;c:\program files\common files\symantec shared\reporting agents\win32\ReporterSvc.exe [2006-9-27 1324808]
R2 smihlp;SMI helper driver;c:\program files\protector suite ql\smihlp.sys [2006-1-13 3456]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\sav\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-19 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-29 102448]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-1-16 19160]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100115.019\naveng.sys [2010-1-16 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100115.019\navex15.sys [2010-1-16 1323568]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-1-16 38224]

=============== Created Last 30 ================

2010-01-18 06:03:20 0 dc-h--w- c:\windows\ie8
2010-01-18 04:51:22 92160 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-01-17 04:42:51 0 dc----w- c:\docume~1\sharon\applic~1\Malwarebytes
2010-01-17 04:34:19 38224 -c--a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-17 04:34:16 19160 -c--a-w- c:\windows\system32\drivers\mbam.sys
2010-01-17 04:34:16 0 dc----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-17 04:34:16 0 dc----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-12-11 15:04:22 102262 -c--a-w- c:\windows\hpoins05.dat
2009-10-29 07:45:38 916480 -c--a-w- c:\windows\system32\wininet.dll
2008-09-01 05:38:40 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090120080902\index.dat

============= FINISH: 19:02:41.43 ===============


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#2 extremeboy

extremeboy

  • Malware Response Team
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Posted 26 January 2010 - 05:16 PM

Hi,

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay of response.

If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a RootRepeal log and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log or RootRepeal log please refer to this page and in step #6 and Step #7 for further instructions on downloading and running DDS & RootRepeal. If you have any problems when running the tools or unable to produce a report for any reason, just let me know in your next reply.


For your next reply I would like to see:
-The DDS logs
---DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.


Thanks again and we apologize for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 cbrueckman

cbrueckman
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
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  • Local time:06:28 PM

Posted 26 January 2010 - 06:50 PM

Following BC's request, I have not done anything other than allow Malwarebytes and SAV to run their scheduled scans and quarantine/celanup actions. due to the aforementioned problems, I have not been using the computer as much, so I do not know whether all the symptoms continue. I did use IE a little and was able to navigate to some sites, but also had problems where it unexpectedly closed.

DDS log follows and attach.txt and ark.txt are attached:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Sharon at 16:57:20.70 on Tue 01/26/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.409 [GMT -6:00]

AV: Malware Defense *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\SAV\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\SAV\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\SAV\SYMANT~1\VPTray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFXFER.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Sharon\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar =
uSearch Page =
uStart Page = hxxp://my.juno.com/s/sp
uInternet Connection Wizard,ShellNext = iexplore
mSearchAssistant =
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [WD Button Manager] WDBtnMgr.exe
mRun: [vptray] c:\progra~1\sav\symant~1\VPTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [masqform.exe] c:\program files\pureedge\viewer 6.5\masqform.exe -RunOnce
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [FLMK08KB] c:\program files\muiltmedia keyboard utility\1.3\MMKEYBD.EXE
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\sharon\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo2.walgreens.com/WalgreensActivia.cab
DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} - hxxp://couponmom.coupons.smartsource.com/download/cscmv5X.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxps://www.imapdata.com/ims/resources/downloads/mgaxctrl.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162507453197
DPF: {6FE79ACA-A498-45E5-8BC4-1B9F380CE468} - hxxp://aolsvc.aol.com/onlinegames/ghadventureball/abxgh.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab56649.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll
Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\aatp.dll
WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: psfus - psqlpwd.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sharon\applic~1\mozilla\firefox\profiles\z6lwoq45.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://my.juno.com/s/sp?CT=1
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mozilla firefox\components\pbgk1_8.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\sav\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\sav\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 FdRedir;FdRedir;c:\program files\common files\protector suite ql\drivers\FdRedir.sys [2006-1-13 13568]
R2 FileDisk2;FileDisk Protector Kernel Driver;c:\program files\common files\protector suite ql\drivers\filedisk.sys [2006-1-13 33024]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-1-16 236368]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Reporting;Reporting Agents;c:\program files\common files\symantec shared\reporting agents\win32\ReporterSvc.exe [2006-9-27 1324808]
R2 smihlp;SMI helper driver;c:\program files\protector suite ql\smihlp.sys [2006-1-13 3456]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\sav\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-19 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-29 102448]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-1-16 19160]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100122.007\naveng.sys [2010-1-23 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100122.007\navex15.sys [2010-1-23 1323568]

=============== Created Last 30 ================

2010-01-25 23:38:04 696832 -c--a-w- c:\windows\isRS-000.tmp
2010-01-18 06:03:20 0 dc-h--w- c:\windows\ie8
2010-01-18 04:51:22 92160 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-01-17 04:42:51 0 dc----w- c:\docume~1\sharon\applic~1\Malwarebytes
2010-01-17 04:34:19 38224 -c--a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-17 04:34:16 19160 -c--a-w- c:\windows\system32\drivers\mbam.sys
2010-01-17 04:34:16 0 dc----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-17 04:34:16 0 dc----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-12-21 19:14:05 916480 -c--a-w- c:\windows\system32\wininet.dll
2009-12-11 15:04:22 102262 -c--a-w- c:\windows\hpoins05.dat
2008-09-01 05:38:40 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090120080902\index.dat

============= FINISH: 16:58:39.92 ===============


#4 extremeboy

extremeboy

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Posted 26 January 2010 - 07:00 PM

Okay, thanks for the description, so the problems you described before some remain still.

We'll start off with Combofix.

Download and Run Combofix

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Refer to this page on instructions on doing so.

Please include the C:\ComboFix.txt in your next reply for further review.

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 cbrueckman

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Posted 27 January 2010 - 12:26 AM

ComboFix log attached

#6 extremeboy

extremeboy

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Posted 27 January 2010 - 02:09 PM

Hi again,

Update and Scan with MalwareBytes Anti-Malware
  • Launch Malwarebytes' Anti-Malware
  • Go to the Update tab
  • Select Check for Update and let MBAM download and install any available updates.
  • After the update is complete go to the Scanner tab.
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Take a new DDS run afterward and post back with both the DDS and Attach logs in your next reply. Also, let me know how your computer is running and if you have any more problems, issues or symptoms left.

Thanks.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#7 cbrueckman

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Posted 27 January 2010 - 04:02 PM

On turn-on/reboot and before login, I am receiving an error message:

"SQL Server could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe. If you believe your installation is corrup orhas been tampered with, uninstall then re-run setup to correct this problem."

Sometimes the message does not appear until after I have logged in and the desktop is beginning to load.

Have not had any more IE hijacks or unexpected closures.

I forgot I was still in the middle of the fix and went to Add/Remove programs and deleted several I knew (thought) were not being used anymore (AIM, AOL, an HP printer) to try to speed up processing.

Have had several instances where mouse and keyboard will not function - has always been at the desktop level (before and after deleteing above programs). Unable to left/right click to start any programs or check QuickLaunch status, Start and arrow buttons on keyboard are nonfunctional. Have had to hard reboot to clear the problem. Has happened both on boot-up and after the computer has been inactive for a while. Functions as "normal" on reboot.

Malwarebytes log:

Malwarebytes' Anti-Malware 1.44
Database version: 3646
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/27/2010 2:38:27 PM
mbam-log-2010-01-27 (14-38-27).txt

Scan type: Quick Scan
Objects scanned: 138458
Time elapsed: 15 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

DDS.txt:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Sharon at 14:40:44.29 on Wed 01/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.258 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
svchost.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\SAV\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\SAV\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\SAV\SYMANT~1\VPTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFXFER.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Sharon\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.juno.com/s/sp
uInternet Connection Wizard,ShellNext = iexplore
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [WD Button Manager] WDBtnMgr.exe
mRun: [vptray] c:\progra~1\sav\symant~1\VPTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [masqform.exe] c:\program files\pureedge\viewer 6.5\masqform.exe -RunOnce
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [FLMK08KB] c:\program files\muiltmedia keyboard utility\1.3\MMKEYBD.EXE
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\sharon\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo2.walgreens.com/WalgreensActivia.cab
DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxps://www.imapdata.com/ims/resources/downloads/mgaxctrl.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162507453197
DPF: {6FE79ACA-A498-45E5-8BC4-1B9F380CE468} - hxxp://aolsvc.aol.com/onlinegames/ghadventureball/abxgh.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab56649.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll
Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\aatp.dll
WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: psfus - psqlpwd.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sharon\applic~1\mozilla\firefox\profiles\z6lwoq45.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://my.juno.com/s/sp?CT=1
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mozilla firefox\components\pbgk1_8.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\sav\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\sav\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 FdRedir;FdRedir;c:\program files\common files\protector suite ql\drivers\FdRedir.sys [2006-1-13 13568]
R2 FileDisk2;FileDisk Protector Kernel Driver;c:\program files\common files\protector suite ql\drivers\filedisk.sys [2006-1-13 33024]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-1-16 236368]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Reporting;Reporting Agents;c:\program files\common files\symantec shared\reporting agents\win32\ReporterSvc.exe [2006-9-27 1324808]
R2 smihlp;SMI helper driver;c:\program files\protector suite ql\smihlp.sys [2006-1-13 3456]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\sav\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-19 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-29 102448]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-1-16 19160]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100126.004\naveng.sys [2010-1-27 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100126.004\navex15.sys [2010-1-27 1323568]

=============== Created Last 30 ================

2010-01-27 04:11:45 0 dcsha-r- C:\cmdcons
2010-01-27 01:13:05 98816 -c--a-w- c:\windows\sed.exe
2010-01-27 01:13:05 77312 -c--a-w- c:\windows\MBR.exe
2010-01-27 01:13:05 261632 -c--a-w- c:\windows\PEV.exe
2010-01-27 01:13:05 161792 -c--a-w- c:\windows\SWREG.exe
2010-01-18 06:03:20 0 dc-h--w- c:\windows\ie8
2010-01-18 04:51:22 92160 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-01-17 04:42:51 0 dc----w- c:\docume~1\sharon\applic~1\Malwarebytes
2010-01-17 04:34:19 38224 -c--a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-17 04:34:16 19160 -c--a-w- c:\windows\system32\drivers\mbam.sys
2010-01-17 04:34:16 0 dc----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-17 04:34:16 0 dc----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-12-21 19:14:05 916480 -c----w- c:\windows\system32\wininet.dll
2009-12-11 15:04:22 102262 -c--a-w- c:\windows\hpoins05.dat
2008-09-01 05:38:40 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090120080902\index.dat

============= FINISH: 14:42:23.92 ===============


#8 extremeboy

extremeboy

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Posted 27 January 2010 - 04:08 PM

Hi.

Some of those might be a whole other issue and probably not malware related. I do see quite a few unnecessary startup entries though.

Below might help regarding performance wise.

System A bit Slow? Try StartupLight

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.

If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

---
Run Scan with Kaspersky

Please do a scan with Kaspersky Online Scanner. Please note: Kaspersky requires Java Runtime Environment (JRE) be installed before scanning for malware, as ActiveX is no longer being used.)

If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Open the Kaspersky WebScanner
    page.
  • Click on the button on the main page.
  • The program will launch and fill in the Information section on the left.
  • Read the "Requirements and Limitations" then press the button.
  • The program will begin downloading the latest program and definition files. It may take a while so please be patient and let it finish.
  • Once the files have been downloaded, click on the ...button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the button, if you made any changes.
  • Now under the Scan section on the left:

    Select My Computer
  • The program will now start and scan your system. This will run for a while, be patient and let it finish.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis if needed.

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#9 cbrueckman

cbrueckman
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Posted 27 January 2010 - 10:58 PM

Kapersky scan:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Wednesday, January 27, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, January 27, 2010 21:53:47
Records in database: 3378404
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 209755
Threats found: 1
Infected objects found: 3
Suspicious objects found: 0
Scan duration: 04:46:34


File name / Threat / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09780000\4B7AEC5B.VBN Infected: Packed.Win32.TDSS.aa 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09B80000\4BF9C242.VBN Infected: Packed.Win32.TDSS.aa 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09B80001\4BF9D02D.VBN Infected: Packed.Win32.TDSS.aa 1

Selected area has been scanned.


#10 extremeboy

extremeboy

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Posted 28 January 2010 - 11:34 AM

How's your computer running?

Take a new DDS run for me and post the logs.

Also please delete everything in the following folder:
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine <- Delete everything in this folder.
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#11 cbrueckman

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Posted 28 January 2010 - 03:17 PM

Still having the MSSQLSERVER error on boot-up. Have not tried anything more to speed things up, until I am sure the malware/residual effects are cleaned up.

DDS log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Sharon at 13:27:02.06 on Thu 01/28/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.302 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
svchost.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\SAV\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\SAV\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoomingHook.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\PROGRA~1\SAV\SYMANT~1\VPTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\ConfigFree\CFXFER.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Sharon\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.juno.com/s/sp
uInternet Connection Wizard,ShellNext = iexplore
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [WD Button Manager] WDBtnMgr.exe
mRun: [vptray] c:\progra~1\sav\symant~1\VPTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [masqform.exe] c:\program files\pureedge\viewer 6.5\masqform.exe -RunOnce
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [FLMK08KB] c:\program files\muiltmedia keyboard utility\1.3\MMKEYBD.EXE
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\sharon\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\inetrepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo2.walgreens.com/WalgreensActivia.cab
DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxps://www.imapdata.com/ims/resources/downloads/mgaxctrl.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162507453197
DPF: {6FE79ACA-A498-45E5-8BC4-1B9F380CE468} - hxxp://aolsvc.aol.com/onlinegames/ghadventureball/abxgh.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll
Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\aatp.dll
WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll
WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\cenetflt.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: psfus - psqlpwd.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sharon\applic~1\mozilla\firefox\profiles\z6lwoq45.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://my.juno.com/s/sp?CT=1
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mozilla firefox\components\pbgk1_8.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\sav\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\sav\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 FdRedir;FdRedir;c:\program files\common files\protector suite ql\drivers\FdRedir.sys [2006-1-13 13568]
R2 FileDisk2;FileDisk Protector Kernel Driver;c:\program files\common files\protector suite ql\drivers\filedisk.sys [2006-1-13 33024]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-1-16 236368]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Reporting;Reporting Agents;c:\program files\common files\symantec shared\reporting agents\win32\ReporterSvc.exe [2006-9-27 1324808]
R2 smihlp;SMI helper driver;c:\program files\protector suite ql\smihlp.sys [2006-1-13 3456]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\sav\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-19 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-29 102448]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-1-16 19160]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100127.005\naveng.sys [2010-1-27 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100127.005\navex15.sys [2010-1-27 1323568]

=============== Created Last 30 ================

2010-01-27 21:43:42 73728 -c--a-w- c:\windows\system32\javacpl.cpl
2010-01-27 21:43:42 411368 -c--a-w- c:\windows\system32\deploytk.dll
2010-01-27 04:11:45 0 dcsha-r- C:\cmdcons
2010-01-27 01:13:05 98816 -c--a-w- c:\windows\sed.exe
2010-01-27 01:13:05 77312 -c--a-w- c:\windows\MBR.exe
2010-01-27 01:13:05 261632 -c--a-w- c:\windows\PEV.exe
2010-01-27 01:13:05 161792 -c--a-w- c:\windows\SWREG.exe
2010-01-18 06:03:20 0 dc-h--w- c:\windows\ie8
2010-01-18 04:51:22 92160 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-01-17 04:42:51 0 dc----w- c:\docume~1\sharon\applic~1\Malwarebytes
2010-01-17 04:34:19 38224 -c--a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-17 04:34:16 19160 -c--a-w- c:\windows\system32\drivers\mbam.sys
2010-01-17 04:34:16 0 dc----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-17 04:34:16 0 dc----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-12-21 19:14:05 916480 -c----w- c:\windows\system32\wininet.dll
2009-12-11 15:04:22 102262 -c--a-w- c:\windows\hpoins05.dat
2008-09-01 05:38:40 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090120080902\index.dat

============= FINISH: 13:28:21.17 ===============


#12 extremeboy

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Posted 28 January 2010 - 03:46 PM

Your logs are clean so not malware related. I would ask in the Windows XP forum regarding that problem.

MSSQLSERVER is related to SQL Server 2008 but I'm not sure why you're getting that error. Someone over there can help you diagnose and do some investigation on that. I don't see instance of that service other than the eventviewer that it has been terminated unexpectedly.

Let's wrap up on our side.

Please follow/read the steps below to remove the tools we used and for some more information. smile.gif


Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything assoicated with it.

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

System A bit Slow? Try StartupLight

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.

If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.


Congratulations! You now appear clean! specool.gif clapping.gif

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.

Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck thumbup2.gif


If you have no more questions, comments or problems please tell us, so we can close off the topic.

Thanks smile.gif

With Regards,
Extremeboy

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If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#13 cbrueckman

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Posted 28 January 2010 - 04:59 PM

EB,

THANKS for everything!! thumbup.gif

When I uninstalled ComboFix, I received two warnings from Malwarebytes:

Just after clicking combofix /uninstall received a dialogue box that C:\32788R22FWJFW\PV.cfxxe (Trojan.Agent) was detected and quarantined.

Clicked to quarantine it, then dialogue box opened advising Symantec AV needed to be disabled.

SAV AutoProtect was disabled. Clicked OK to continue uninstall and received a dialogue box that C:\32788R22FWJFW\pv.com was detected and quatantined.

Then received notice that ComboFix was uninstalled and the ComboFix icon was removed from desktop.


Downloaded and ran OTL. Laptop rebooted (with MSSQLSERVER error message)

I will try the other forum for that error and get to work on cleaning up the processes.



#14 extremeboy

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Posted 28 January 2010 - 07:26 PM

No problem. You're welcome. smile.gif

That warning you got was related to a file that Combofix uses. That file is legitimate and no need to worry. It's a false positive.

Good luck and Stay Clean.

With Regards,
Extremeboy
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#15 extremeboy

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Posted 31 January 2010 - 03:03 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed. Glad we could help smile.gif
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic.

With Regards,
Extremeboy
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