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Search engines not working


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#1 firemantcook

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Posted 20 January 2010 - 09:14 PM

Hello. I am unable to use any search engines. I can get on the web fine through IE8 and click any link on the MSN home page or any of my favorites and go to that page, however when I try to do a search it comes up "Internet Explorer cannot display the webpage." It does the same thing in firefox. when i try to set my homepage to google it will not even come up and just times out. I am using XP Home with SP3. I have already been to the security forums and they said everything checked out, so they directed me to this forum. Any ideas on what is causing this?


HJT Topic:
http://www.bleepingcomputer.com/forums/ind...p;#entry1576092

Edited by garmanma, 20 January 2010 - 11:03 PM.


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#2 hamluis

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Posted 20 January 2010 - 09:23 PM

Open IE and take a look at your toolbars, etc. installed.

Tools/Manage Add-ons...look at Toolbars and Extensions. Disable all but thoes pertaining to Java.

Ditto for Search Providers, all except Google.

Louis

#3 firemantcook

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Posted 20 January 2010 - 10:02 PM

That's done and still nothing. When I try to search in Google it says "link appears to be broken."

#4 hamluis

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Posted 21 January 2010 - 10:34 AM

Then...I can only suggest running the sfc /scannow command or a repair install of XP or IE. Since your problem extends beyond IE, repairing or reinstalling it may not be effective.

It would appear that key files are damaged, without any indication what key files might be involved.

Louis

#5 firemantcook

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Posted 24 January 2010 - 03:04 PM

I have reloaded IE, and XP Home. I tried to do the scannow and it wants me to put in my XP Professional CD. I have never installed professional on this computer and am currently running home edition. Why would it be asking for a professional CD? After reinstalling XP and IE it still did not fix the search problem.

#6 Orange Blossom

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Posted 24 January 2010 - 03:12 PM

Hmm. I'd suggest informing your HJT helper of this. You shouldn't be getting a request for a professional XP disk if you have home. the fact that the redirections are still occurring is not good either.

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