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Malware Infection, atapi.sys, maybe more


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#1 tryrrthg

tryrrthg

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Posted 20 January 2010 - 08:29 PM

I am in need of some help removing a nasty malware infection. You can see my initial thread here

http://www.bleepingcomputer.com/forums/t/286865/spyware-and-now-start-up-issues-need-help/

AustrAlien helped me through some scans that helped but some of the scans froze up and I could not run them. I still cannot start up the computer in safe mode. I will restart my computer after this post and write down the message I get and put it in my next post.

Help is greatly appreciated! you can find my scan logs below and attached. THANKS!!




DDS (Ver_09-12-01.01) - NTFSx86
Run by Troy at 20:00:55.03 on Wed 01/20/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1027 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Troy\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Troy\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {EAC97BE2-529F-408A-A68F-531C7ACA7FD8} - No File
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Google Update] "c:\documents and settings\troy\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: E&xport to Microsoft Excel
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75}
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/0/5/7/05796dde-b2ba-4eef-8da4-f99c7e0c9b92/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159841818296
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://zone.msn.com/bingame/chnz/default/mjolauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} - hxxp://zone.msn.com/bingame/swet/default/Sweetopia.1.0.0.46.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\troy\applic~1\mozilla\firefox\profiles\p7w55057.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\troy\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\troy\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-9-25 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-9-25 28424]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-9-25 360584]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-9-25 353672]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-10-30 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-30 285392]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]
S3 sbusb;Sound Blaster USB Audio Driver;c:\windows\system32\drivers\sbusb.sys [2006-5-16 632576]

=============== Created Last 30 ================

2010-01-15 23:17:02 0 d-----w- c:\program files\ESET
2010-01-15 02:10:37 262144 ---ha-w- c:\documents and settings\troy\ntuser.dat.LOG1
2010-01-15 02:10:37 0 ---ha-w- c:\documents and settings\troy\ntuser.dat.LOG2
2010-01-15 02:09:59 502272 ----a-w- c:\windows\system32\dllcache\winlogon.exe
2010-01-15 02:09:59 158208 ----a-w- c:\windows\system32\dllcache\msconfig.exe
2010-01-15 02:09:58 14336 ----a-w- c:\windows\system32\dllcache\svchost.exe
2010-01-15 02:09:57 815104 ----a-w- c:\windows\system32\dllcache\mmc.exe
2010-01-15 02:09:56 514560 ----a-w- c:\windows\system32\dllcache\logonui.exe
2010-01-15 02:09:56 13312 ----a-w- c:\windows\system32\dllcache\lsass.exe
2010-01-15 02:09:55 388608 ----a-w- c:\windows\system32\dllcache\cmd.exe
2010-01-15 02:09:55 15360 ----a-w- c:\windows\system32\dllcache\logoff.exe
2010-01-15 02:09:55 146432 ----a-w- c:\windows\system32\dllcache\regedit.exe
2010-01-15 02:09:53 1032192 ----a-w- c:\windows\system32\dllcache\explorer.exe
2010-01-15 02:09:51 33280 ----a-w- c:\windows\system32\dllcache\rundll32.exe
2010-01-15 02:09:51 24576 ----a-w- c:\windows\system32\dllcache\userinit.exe
2010-01-15 01:59:34 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-01-15 01:59:02 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-15 01:59:02 0 d-----w- c:\docume~1\troy\applic~1\SUPERAntiSpyware.com
2010-01-15 01:35:45 0 d-----w- c:\docume~1\troy\applic~1\Malwarebytes
2010-01-15 01:35:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-15 01:35:36 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-15 01:35:35 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-15 01:35:35 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-14 22:18:07 0 d--h--w- c:\windows\system32\WLANProfiles
2010-01-14 02:45:30 0 ----a-w- c:\windows\system32\18467.exe
2010-01-12 21:59:07 471552 ------w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2009-12-06 00:47:29 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs
2009-12-06 00:03:54 0 ----a-w- c:\windows\system32\drivers\logiflt.iad
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-31 01:50:34 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-28 14:40:47 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2006-08-13 15:55:30 56 --sh--r- c:\windows\system32\B2A5B670FA.sys
2006-08-13 15:57:10 88 --sh--r- c:\windows\system32\FA70B6A5B2.sys
2006-08-13 15:57:20 6580 --sha-w- c:\windows\system32\KGyGaAvL.sys
2008-08-27 22:23:45 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082720080828\index.dat

============= FINISH: 20:02:48.81 ===============

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#2 tryrrthg

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Posted 20 January 2010 - 09:24 PM

Here is my blue error screen

Attached File  BlueErrorScreen2.JPG   80.37KB   10 downloads



#3 schrauber

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Posted 26 January 2010 - 05:09 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 tryrrthg

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Posted 26 January 2010 - 06:04 PM

Nothing has changed since my first post. I haven't used the computer since then. Thanks in advance for any help!

New scans are below.




DDS (Ver_09-12-01.01) - NTFSx86
Run by Troy at 17:58:52.05 on Tue 01/26/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1244 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Documents and Settings\Troy\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Troy\My Documents\Downloads\dds(2).scr

============== Pseudo HJT Report ===============

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {EAC97BE2-529F-408A-A68F-531C7ACA7FD8} - No File
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Google Update] "c:\documents and settings\troy\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: E&xport to Microsoft Excel
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75}
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/0/5/7/05796dde-b2ba-4eef-8da4-f99c7e0c9b92/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE}
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159841818296
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://zone.msn.com/bingame/chnz/default/mjolauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} - hxxp://zone.msn.com/bingame/swet/default/Sweetopia.1.0.0.46.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\troy\applic~1\mozilla\firefox\profiles\p7w55057.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\troy\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\troy\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-9-25 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-9-25 28424]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-9-25 360584]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-9-25 353672]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-10-30 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-30 285392]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]
S3 sbusb;Sound Blaster USB Audio Driver;c:\windows\system32\drivers\sbusb.sys [2006-5-16 632576]

=============== Created Last 30 ================

2010-01-15 23:17:02 0 d-----w- c:\program files\ESET
2010-01-15 02:10:37 262144 ---ha-w- c:\documents and settings\troy\ntuser.dat.LOG1
2010-01-15 02:10:37 0 ---ha-w- c:\documents and settings\troy\ntuser.dat.LOG2
2010-01-15 02:09:59 502272 ----a-w- c:\windows\system32\dllcache\winlogon.exe
2010-01-15 02:09:59 158208 ----a-w- c:\windows\system32\dllcache\msconfig.exe
2010-01-15 02:09:58 14336 ----a-w- c:\windows\system32\dllcache\svchost.exe
2010-01-15 02:09:57 815104 ----a-w- c:\windows\system32\dllcache\mmc.exe
2010-01-15 02:09:56 514560 ----a-w- c:\windows\system32\dllcache\logonui.exe
2010-01-15 02:09:56 13312 ----a-w- c:\windows\system32\dllcache\lsass.exe
2010-01-15 02:09:55 388608 ----a-w- c:\windows\system32\dllcache\cmd.exe
2010-01-15 02:09:55 15360 ----a-w- c:\windows\system32\dllcache\logoff.exe
2010-01-15 02:09:55 146432 ----a-w- c:\windows\system32\dllcache\regedit.exe
2010-01-15 02:09:53 1032192 ----a-w- c:\windows\system32\dllcache\explorer.exe
2010-01-15 02:09:51 33280 ----a-w- c:\windows\system32\dllcache\rundll32.exe
2010-01-15 02:09:51 24576 ----a-w- c:\windows\system32\dllcache\userinit.exe
2010-01-15 01:59:34 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-01-15 01:59:02 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-15 01:59:02 0 d-----w- c:\docume~1\troy\applic~1\SUPERAntiSpyware.com
2010-01-15 01:35:45 0 d-----w- c:\docume~1\troy\applic~1\Malwarebytes
2010-01-15 01:35:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-15 01:35:36 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-15 01:35:35 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-15 01:35:35 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-14 22:18:07 0 d--h--w- c:\windows\system32\WLANProfiles
2010-01-14 02:45:30 0 ----a-w- c:\windows\system32\18467.exe
2010-01-12 21:59:07 471552 ------w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2009-12-06 00:47:29 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs
2009-12-06 00:03:54 0 ----a-w- c:\windows\system32\drivers\logiflt.iad
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-31 01:50:34 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2006-08-13 15:55:30 56 --sh--r- c:\windows\system32\B2A5B670FA.sys
2006-08-13 15:57:10 88 --sh--r- c:\windows\system32\FA70B6A5B2.sys
2006-08-13 15:57:20 6580 --sha-w- c:\windows\system32\KGyGaAvL.sys
2008-08-27 22:23:45 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082720080828\index.dat

============= FINISH: 18:00:52.81 ===============

Attached Files



#5 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:06:16 PM

Posted 27 January 2010 - 12:28 AM

Hello, tryrrthg
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.





Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#6 tryrrthg

tryrrthg
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Posted 27 January 2010 - 07:15 AM

thanks, Tom!

I will try GMER tonight after work, but I want to give you a heads up in case you did not see it. starting on post 23 in this thread LINK I tried GMER several times and each time it froze up my computer.

In post 26 I said this:

QUOTE
ok, when GMER first starts up it goes through some files. and stops. the last file location is:

C:\windows\system32\drivers\atapi.sys

it says it's "suspicious modification"

I then hit the scan button and it goes through a few "sections" on the hard drive and then when it hits that file/location on the hard drive is when it seems to stop scanning and then not do anything. how long should I let it set there like that? (I am currently posting from another computer in the house. the laptop is still "scanning" with GMER but in reallity is probably frozen again)


So I will try again after work but I just wanted you to be aware of it in case you have something else in your bag of tricks you would like me to try instead.

Thanks,
Troy

#7 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  • Local time:06:16 PM

Posted 27 January 2010 - 01:21 PM

Hi,

No need for Gmer, just do this:


Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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#8 tryrrthg

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Posted 27 January 2010 - 05:49 PM

I got started on the combofix run and it was going well until the scan. It said it found the presence of a rootkit and that it needed to reboot the computer so I hit "OK" it appeared to start re-booting but now it's just the combofix blue scanning screen and it's not rebooting the computer. I think it's hung up.

should I restart the computer manually? or keep waiting?

#9 schrauber

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Posted 28 January 2010 - 12:55 PM

When you still have this window 30 minutes after starting the tool, please reboot manually.
regards,
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#10 tryrrthg

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Posted 28 January 2010 - 01:04 PM

OK, I will do that tonight after work. What should I do after reboot? Should I try running combofix again?

I just want to get my next step since you appear to be in Germany and I'm on the East side of the U.S. so our time zones aren't going to sinc up very well wink.gif

Thanks for the help!

#11 schrauber

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Posted 28 January 2010 - 02:44 PM

Just have a look if you can find C:\Combofix.txt and post back with the content of the logfile.


  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#12 tryrrthg

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Posted 28 January 2010 - 05:05 PM

combofix finished after I rebooted the computer manually. below is the log report. i will do the next step you posted now.


Attached File  ComboFix.txt   22.15KB   10 downloads

#13 tryrrthg

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Posted 28 January 2010 - 05:12 PM

OTL scan results below.

Attached Files



#14 schrauber

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Posted 29 January 2010 - 12:35 AM

Hi,

Please do not attach the logfiles, just post it here in your thread.



Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.




Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 18...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u18-windows-i586-p.exe to install the newest version.




Please update your version of Malwarebytes and run a quick scan, post back with the content of the logfile.




I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check
  • Click the button.
  • Accept any security warnings from your browser.
  • Check
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push
  • Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the button.
  • Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt




Also please post back with a fresh OTL logfile.
regards,
schrauber

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#15 tryrrthg

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Posted 29 January 2010 - 09:41 AM

Thanks, I will do that tonight after work.

When I run OTL again do I need to paste in the stuff from post 11 again? or just run a quick scan?




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