Hi Alasmith1 and Welcome to Bleeping Computer,
You made a good decision not to run Combofix on your own as running it without expert supervision can lead to an inoperable computer
It would be best if you started your own topic in the "Am I Infected" section of this forum to get help cleaning up your computer. Here is a link to it...http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Btw, any time there is a backdoor trojan or rootkit on the system, it really cannot be deemed trustworthy, even after it has been cleaned, until the computer has been reformatted and should not be used for online banking or making credit card purchases. If the computer has been used for any online banking or making credit card purchases, the bank should be notified and passwords should be changed on a computer that is known to be clean.
Edited by Stang777, 04 February 2010 - 06:32 PM.