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Infected with Trojan, Malware, and Spyware

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#1 hlh_admin


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Posted 20 January 2010 - 09:13 AM

Hello All,

I am an upcoming IT Manager still wet behind the ears.. I have a user that has a Laptop and it is infected (seems to be pretty infected).. It caused McAfee to stop working and when i tryed to re-enable McAfee it would tell me that the services couldnt start.. So I downloaded Avira Boot CD and ran that and it was unable to clean the trojans that it found.. So i downloaded NOD32 and installed that and ran it and it couldnt clean the Trojan.. So I downloaded Kapersky Boot Rescue CD and it couldnt clean it.. So here I am with my first post on this forum.. I have MBAM, OTL, and HiJackThis on a cd and ready to go if someone thinks i should run those as well.. The only trojan name i have so far is the OLMARIK trojan..

For every 10 times i boot i can log in 1.. and IE will just pop up with some random site on it.. also out of nowhere it will just start playing a NBC ad... anyways I need help and look forward to everyones wonderful knowledge..

Edited by hlh_admin, 20 January 2010 - 09:55 AM.

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#2 Orange Blossom

Orange Blossom

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Posted 20 January 2010 - 07:36 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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