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Removing Antivirus System Pro w/ Malwarebytes


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1 reply to this topic

#1 mexiken

mexiken

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  • Local time:04:01 AM

Posted 19 January 2010 - 09:24 PM

** EDIT **

clapping.gif IT's WORKING!!! IT's WORKING!!!

Not sure what's going on, but everything is back to normal now. I rebooted and, for now anyway, everything seems to be OK, so... I guess ignore everything below. Hopefully I won't have to come back to re-ignite this question... I'm a little embarrassed, but even more relieved. thumbup.gif Sorry for the false alarm!

** / EDIT **

********************************

I went through the processes of trying to get rid of Antivirus System Pro, but my Internet Explorer is still not working; it gets hijacked to something like http://search.hotspotshield.com/.... I was lead here to try to resolve the rest of the problem, and I've been doing my best to follow the steps to provide everything I can. Now I'm just hoping someone here will be able to help me out. To anyone who can... thank you very much in advance!

I've attached Attach.txt and ark.txt. I thought I read that there was something I was supposed to zip before attaching, but now I can't find that. If I've forgotten something, I apologize.

Here is my DDS log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Administrator at 18:39:15.78 on Tue 01/19/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.91 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
SVCHOST.EXE
SVCHOST.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
SVCHOST.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\Micro Niche Finder\srvany.exe
C:\Program Files\Micro Niche Finder\bggoogle.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\java.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Linksys\WUSB54GSC\WLService.exe
C:\Program Files\Linksys\WUSB54GSC\WUSB54GSC.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Hotspot Shield\bin\openvpntray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.cnn.com/
uDefault_Page_URL = hxxp://www.dell.com
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: SQplus: {ccf078ee-b071-4c40-9e57-f7b5962e8c95} - c:\program files\seoquake\SQplus.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Hotspot Shield Class: {f9e4a054-e9b1-4bc3-83a3-76a1ae736170} - c:\program files\hotspot shield\hssie\HssIE.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: SeoQuake: {9c590067-8a6a-4db6-b052-069283790b04} - c:\program files\seoquake\SeoQuake.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: SeoQuake: {9c590067-8a6a-4db6-b052-069283790b04} - c:\program files\seoquake\SeoQuake.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Google Update] "c:\documents and settings\administrator\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [ClamWin] "c:\program files\clamwin\bin\ClamTray.exe" --logon
mRun: [Dell AIO Printer A940] "c:\program files\dell aio printer a940\dlbabmgr.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [LGODDFU] "c:\program files\lg_fwupdate\fwupdate.exe" blrun
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SecurDisc] c:\program files\nero\nero 7\incd\NBHGui.exe
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [LELA] "c:\program files\linksys\linksys easylink advisor\Linksys EasyLink Advisor.exe" /minimized
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DNS7reminder] "c:\program files\nuance\naturallyspeaking10\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\nuance\naturallyspeaking10\Ereg.ini
mRun: [Nuance.ctfmngr] c:\program files\nuance\naturallyspeaking10\program\ctfmngr.exe /restore
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\widgets\YahooWidgets.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/F/D/9/FD9E437D-5BC8-4264-A093-DFA2C39D197E/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp3.dll
Handler: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} -
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: b8605d62509 - c:\windows\system32\FXSMON32.dll
Notify: igfxcui - igfxsrvc.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
mASetup: {FC8B4D35-FC70-4A52-9655-E8784FDEEB87} - msiexec /fu {FC8B4D35-FC70-4A52-9655-E8784FDEEB87}

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\w1j51wro.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - plugin: c:\documents and settings\administrator\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\administrator\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 FAD;FAD;c:\windows\system32\drivers\FADXP32.sys [2003-1-30 11904]
R2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-4-18 204800]
R2 Micro Niche Finder Background Download Service;Micro Niche Finder Background Download Service;c:\program files\micro niche finder\srvany.exe [2009-9-3 8192]
R2 WUSB54GSC;WUSB54GSC;c:\program files\linksys\wusb54gsc\WLService.exe [2009-5-16 53307]

=============== Created Last 30 ================

2010-01-16 20:33:33 0 ----a-w- c:\windows\system32\cd.dat
2010-01-12 22:58:09 470528 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-01-07 15:43:55 0 d-----w- c:\docume~1\admini~1\applic~1\OpenOffice.org
2010-01-07 13:54:07 0 d-----w- c:\program files\JRE
2010-01-07 13:53:45 0 d-----w- c:\program files\OpenOffice.org 3
2010-01-07 13:35:10 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-07 13:13:38 0 d-----w- c:\program files\Yahoo!

==================== Find3M ====================

2009-12-30 21:55:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-30 21:54:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-02 00:48:41 3274 ----a-w- c:\docume~1\admini~1\applic~1\SAS7_000.DAT
2009-10-28 14:36:11 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-28 14:36:11 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-10-28 06:54:16 634632 ------w- c:\windows\system32\dllcache\iexplore.exe
2009-10-28 06:52:46 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2009-10-23 01:55:53 60744 ----a-w- c:\documents and settings\administrator\g2mdlhlpx.exe

============= FINISH: 18:40:07.01 ===============

Attached Files


Edited by mexiken, 19 January 2010 - 09:38 PM.


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#2 extremeboy

extremeboy

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Posted 25 January 2010 - 12:58 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed.
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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