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Windows Update not working


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#1 Cloud13

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Posted 19 January 2010 - 08:30 PM

The other day I was at a friend's house and booted up my laptop, and then a little bubble showed up on the bottom saying that Windows could not update. Oddly it said that the last time it had checked for updates was in the middle of December. Interesting that it waits a month to tell me it's not working properly... :huh:

When I go to Windows Update and click the update button, it gives me error code 80070424.

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#2 Broni

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Posted 19 January 2010 - 09:06 PM

Windows updates do come once a month.

As for the error fix, try here: http://support.microsoft.com/kb/971058

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#3 Cloud13

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Posted 19 January 2010 - 11:24 PM

Things seemed to be going smoothly until the following box popped up during the Fix It install/run:

Service 'Background Intelligent Transfer Service' (BITS) failed to start. Verify hat you have sufficient privileges to start system services.

I have UAC on, but clicked Ok when it asked me to confirm the action.

#4 Broni

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Posted 19 January 2010 - 11:32 PM

Try to disable UAC temporarily: http://www.petri.co.il/disable_uac_in_windows_vista.htm

If that doesn't work...
...go Start>"Start search", type in:
services.msc
Hold CTRL and SHIFT, press Enter

In Services window, make sure, following services are running and set to automatic start:
- Background Intelligent Transfer Service
- Remote Procedure Call (RPC)
- DCOM Server Process Laumcher

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#5 Cloud13

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Posted 20 January 2010 - 01:19 AM

Both the Background Intelligent Transfer Service and Remote Procedure Call (RPC) had errors trying to access them.

Double clicking the BITS service gives:

"Configuration Manager: A general internal error occurred."

Then it opens the little window, I try to click Start and it says:

"Windows could not start the Background Intelligent Transfer Service service on Local Computer.

Error 127: The specified procedure could not be found."

Almost the same thing with RPC:

"Configuration Manager: A general internal error occurred."

"Windows could not start the Remote Procedure Call (RPC) Locator service on Local Computer.

Error 129: 0x81"

#6 Broni

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Posted 20 January 2010 - 01:23 AM

We have an issue then....

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy (with Vista, most likely, you won't need it).

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#7 Cloud13

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Posted 20 January 2010 - 09:08 PM

I typed that in, a command window popped up for half a second, then closed by itself. I don't know if that's good or bad. :huh:

#8 Broni

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Posted 20 January 2010 - 09:10 PM

Did you?

hold CTRL, and SHIFT, hit Enter in Vista


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#9 Cloud13

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Posted 20 January 2010 - 09:23 PM

Yep. Repeated several times to make sure I didn't make a typo or something.

#10 Broni

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Posted 20 January 2010 - 09:32 PM

Do you make "space" after "sfc" and before forward slash?

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#11 Cloud13

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Posted 20 January 2010 - 09:37 PM

Indeed.

I did it again and took a screenshot and the command windows said

Windows Resource Protection could not start the repair service.

#12 Broni

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Posted 20 January 2010 - 09:45 PM

Well, we definitely have some system files issues here.

Do you have Vista DVD?

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#13 Cloud13

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Posted 22 January 2010 - 12:11 AM

After some scrounging around I found the discs that came with it. The closest I can find is labeled "Recovery DVD, ASUSTeK Computer Inc., Windows Vista Recovery Media for Windows Vista Products 64-bit."

#14 Broni

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Posted 22 January 2010 - 12:22 AM

That won't do. It'll simply reset your computer to the day zero status.
All your data and installed (by you) programs will be lost.

In my opinion, you have two choices:
- borrow full version Vista DVD to run repair install
- backup your data and use your DVD

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#15 Cloud13

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Posted 22 January 2010 - 12:26 AM

Alas. Well, I have one friend who I'm very sure will have a Vista DVD, though I'll have to wait until he's home some weekend from school. Until then, I'll have to keep an eye out for a copy, and then I shall bump this thread back up, I suppose.




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