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Help Please


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19 replies to this topic

#1 chule

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Posted 20 September 2004 - 03:07 PM

From two or three days, I've problems with my computer. About five-ten minutes after starting windows, the programs start to crash... media player, word, etc... the internet button doesn't work, ctrl+alt+supr doesn't appear... I've downloaded hijack this, and this is the log:

Logfile of HijackThis v1.98.2
Scan saved at 20:11:01, on 20/09/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Netropa\Multimedia Keyboard\nhksrv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE
C:\Archivos de programa\STOPzilla!\Stopzilla.exe
C:\Archivos de programa\Java\j2re1.4.2_04\bin\jusched.exe
C:\Archivos de programa\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Titanium\pavProxy.exe
C:\Archivos de programa\Messenger Plus! 3\MsgPlus.exe
C:\Archivos de programa\MSN Messenger\msnmsgr.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\ARCHIV~1\DAP\DAP.EXE
C:\EXTROYAN\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.es/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.huntbar.com/ie.asp?aff=1452
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://home.whazit.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 202.125.143.5:3128
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O1 - Hosts: 216.177.73.139 ieautosearch
O1 - Hosts: p/ip para windows.
O1 - Hosts: 216.177.73.139 ieautosearch
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Archivos de programa\DAP\DAPBHO.dll
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Toolbar BHO Object - {2CF0B992-5EEB-4143-99C2-5297EF71F44A} - C:\WINDOWS\System32\stlbupdt.DLL (file missing)
O2 - BHO: (no name) - {2E65A557-173C-4DE9-860B-28FC5CACA542} - (no file)
O2 - BHO: BrowserHelper Class - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\StopzillaBHO.dll
O3 - Toolbar: Search - {2CF0B992-5EEB-4143-99C2-5297EF71F44B} - C:\WINDOWS\System32\stlbupdt.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [STOPzilla] C:\Archivos de programa\STOPzilla!\Stopzilla.exe /autorun
O4 - HKLM\..\Run: [SZMsgSvc.exe] C:\Archivos de programa\STOPzilla!\SZMsgSvc.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Archivos de programa\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Archivos de programa\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Archivos de programa\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunServices: [Microsoft Update] vpc32.exe
O4 - Global Startup: Consola KIT ADSL.lnk = C:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.exe
O8 - Extra context menu item: &Download with &DAP - C:\ARCHIV~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\ARCHIV~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~5\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\ARCHIV~1\DAP\DAP.EXE
O9 - Extra button: SuperIconos - {03FBB191-FB50-4154-91D7-587D5E3C0000} - C:\Documents and Settings\Rubén\Datos de programa\MATRIX\SuperIconos\LanzarDll.exe (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: SuperIconos - {03FBB191-FB50-4154-91D7-587D5E3C0000} - C:\Documents and Settings\Rubén\Datos de programa\MATRIX\SuperIconos\LanzarDll.exe (file missing) (HKCU)
O16 - DPF: {03FBB191-FB50-4154-91D7-587D5E3C3C9A} (Marcador Class) - http://acceso.masminutos.com/software.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093713410472
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97
O17 - HKLM\System\CS1\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97
O17 - HKLM\System\CS2\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97

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#2 Grinler

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Posted 20 September 2004 - 08:22 PM

Your log shows that you are seriously behind on windows updates. It is essential that you update your windows before we continue to help you as the infections could reoccur. Go to http://www.windowsupdate.com and if it asks to install software, let it. Then click on the Scan link and let it do its thing. When its done you will see on your left a section called critical updates. Click on that section and install everything that you can. When it prompts you to reboot, do so. Then repeat this process again until there are no more critical updates listed. Then post a new log.

#3 chule

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Posted 21 September 2004 - 05:41 AM

The problem is that when I try to install any update, it starts but then it appears this: "The following updates failed to be installed successfully:


Herramienta Servicio de transferencia inteligente en segundo plano (BITS) 2.0 (KB842773)"

And I can't continue :thumbsup:

#4 chule

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Posted 21 September 2004 - 10:08 AM

Hello?

#5 Grinler

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Posted 21 September 2004 - 11:07 AM

Ok do me a favor and post a brand new log

#6 chule

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Posted 21 September 2004 - 11:45 AM

Logfile of HijackThis v1.98.2
Scan saved at 18:44:12, on 21/09/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Netropa\Multimedia Keyboard\nhksrv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE
C:\Archivos de programa\STOPzilla!\Stopzilla.exe
C:\Archivos de programa\Java\j2re1.4.2_04\bin\jusched.exe
C:\Archivos de programa\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Archivos de programa\Messenger Plus! 3\MsgPlus.exe
C:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Titanium\pavProxy.exe
F:\Archivos de Programa\eMule\emule.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Archivos de programa\MSN Messenger\msnmsgr.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\EXTROYAN\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.es/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://home.whazit.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 202.125.143.5:3128
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O1 - Hosts: p/ip para windows.
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Archivos de programa\DAP\DAPBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BrowserHelper Class - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\StopzillaBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [STOPzilla] C:\Archivos de programa\STOPzilla!\Stopzilla.exe /autorun
O4 - HKLM\..\Run: [SZMsgSvc.exe] C:\Archivos de programa\STOPzilla!\SZMsgSvc.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Archivos de programa\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Archivos de programa\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Archivos de programa\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [Microsoft Update] vpc32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] vpc32.exe
O4 - HKCU\..\Run: [Microsoft Update] vpc32.exe
O4 - Global Startup: Consola KIT ADSL.lnk = C:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.exe
O8 - Extra context menu item: &Download with &DAP - C:\ARCHIV~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\ARCHIV~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~5\Office10\EXCEL.EXE/3000
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\ARCHIV~1\DAP\DAP.EXE
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095719653267
O17 - HKLM\System\CCS\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97
O17 - HKLM\System\CS1\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97
O17 - HKLM\System\CS2\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97

#7 Grinler

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Posted 21 September 2004 - 01:58 PM

You have Messenger Plus installed. This program is known to install malware. I would advise that you remove this program from your computer. You can do this by going into Control Panel and Then Add/Remove programs and uninstalling Messenger Plus.You have Messenger Plus installed. This program is known to install malware. I would advise that you remove this program from your computer. You can do this by going into Control Panel and Then Add/Remove programs and uninstalling Messenger Plus.

I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button


R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://home.whazit.com
O4 - HKLM\..\Run: [Microsoft Update] vpc32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] vpc32.exe
O4 - HKCU\..\Run: [Microsoft Update] vpc32.exe

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

vpc32.exe <-- Search for and delete this file

Reboot your computer to go back to normal mode and post a new log.

#8 chule

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Posted 21 September 2004 - 02:19 PM

OK, I've done everything; this is my new log:

Logfile of HijackThis v1.98.2
Scan saved at 21:15:30, on 21/09/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Netropa\Multimedia Keyboard\nhksrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE
C:\Archivos de programa\STOPzilla!\Stopzilla.exe
C:\Archivos de programa\Java\j2re1.4.2_04\bin\jusched.exe
C:\Archivos de programa\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.exe
C:\EXTROYAN\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.es/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 202.125.143.5:3128
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O1 - Hosts: p/ip para windows.
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Archivos de programa\DAP\DAPBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BrowserHelper Class - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\StopzillaBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [STOPzilla] C:\Archivos de programa\STOPzilla!\Stopzilla.exe /autorun
O4 - HKLM\..\Run: [SZMsgSvc.exe] C:\Archivos de programa\STOPzilla!\SZMsgSvc.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Archivos de programa\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Archivos de programa\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - Global Startup: Consola KIT ADSL.lnk = C:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.exe
O8 - Extra context menu item: &Download with &DAP - C:\ARCHIV~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\ARCHIV~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~5\Office10\EXCEL.EXE/3000
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\ARCHIV~1\DAP\DAP.EXE
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095719653267
O17 - HKLM\System\CCS\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97
O17 - HKLM\System\CS1\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97
O17 - HKLM\System\CS2\Services\Tcpip\..\{7384F095-3D9A-42AA-BD99-E1BA01682A0E}: NameServer = 80.58.0.33,80.58.32.97

#9 Grinler

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Posted 21 September 2004 - 03:48 PM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

#10 chule

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Posted 21 September 2004 - 05:14 PM

Thank you very much, I think I've solved the problem :thumbsup:

Two more things: Why can't I download updates in microsoft site (because of the problem I've mentioned before)?

And with the firewall of windows xp is enough? If I put a firewall I will get LowId in emule?

Thanks :flowers:

#11 Grinler

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Posted 21 September 2004 - 08:26 PM

I would install a better firewall than the one that comes with windows xp. When you use emule disable it and add it back after.

As for the updates, have you tried since we cleaned you up?>

#12 chule

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Posted 22 September 2004 - 04:56 AM

Yes, I've tried but nothing... The problem is with this update: KB842773

And with the firewall, I think I would put ZoneAlarm one ;) Thank you again

#13 Grinler

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Posted 22 September 2004 - 11:41 AM

For each of the following services, please follow the steps below:



Automatic Updates
Background Intelligent Transfer Service (BITS)
Event Log

1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, right-click the service name, and then click Properties.
4. In the Startup type list, select Automatic.
5. Verify that the service status is started.

#14 Grinler

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Posted 22 September 2004 - 11:46 AM

Also do one last thing:

Download VX2Finder from this link:

http://tools.zerosrealm.com/VX2Finder(126).exe

or

http://www.downloads.subratam.org/VX2Finder(126).exe

Run Vx2Finder and click on the *click to find VX2.BetterInternet* button. Then click *make log*.

Copy and paste the contents of the log into your next reply here.

#15 chule

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Posted 22 September 2004 - 12:28 PM

When I try to do the services.msc thing, I try to start it and it says that "it can't find the specified module"...

The other thing, here is the log:

Log for VX2.BetterInternet File Finder (msg126)

Files Found---

Additional Files---
C:\WINDOWS\System32\spOrder.dll

Keys Under Notify---crypt32chain
Keys Under Notify---cryptnet
Keys Under Notify---cscdll
Keys Under Notify---ScCertProp
Keys Under Notify---Schedule
Keys Under Notify---sclgntfy
Keys Under Notify---SensLogn
Keys Under Notify---termsrv
Keys Under Notify---wlballoon


Guardian Key--- is called:

User Agent String---




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