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Internet Security 2010....


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6 replies to this topic

#1 Rheanun

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Posted 19 January 2010 - 11:40 AM

Hello all. My computer is infected with the Internet Security 2010 virus. Since this isn't the computer that is infected, I can't post logs from anything. I have no access to the internet thanks to this virus and most of my programs are not working or not working correctly.

I am running Windows xp service pack 2. I am not sure what else to put on here since I can't post any logs I am not even sure if anyone can help me. I am on a windows 98 computer right now and I am able to burn programs from here. So any advice at all would be extremely helpful. Thank you!

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#2 Rheanun

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Posted 19 January 2010 - 07:50 PM

Ok, well I was able to get the virus off my computer but now I cannot access the internet. I have tried to release and renew all but it still wont come up. I tried refreshing the modem etc.....but no luck. It just comes up as a blank white page. Does anyone know of anything else I should try? Thanks!

#3 Rheanun

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Posted 20 January 2010 - 10:22 PM

Please anyone out there? I still need help getting on the internet. The virus is supposedly gone, my internet is supposed to be hooked up and running just fine. I have checked everything possible. I even called cox and they checked and told me that my internet is working.

We pinged google from my computer and it is responding. I just cant get my firefox or my IE or my AOL working. I am at a total loss.

#4 boopme

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Posted 21 January 2010 - 12:41 AM

Hello with 3 replies I thought someone was helping you.

Try this--open control, internet options, connections tab, lan settings, uncheck the box next to "use proxy...."


3 Methods of repairing connectivity
METHOD 1

LSP-Fix
Repairs Winsock 2 settings, caused by buggy or improperly-removed Internet software, that result in loss of Internet access
LSP-Fix Home Page
Using LSP-Fix to remove Spyware & Hijackers

METHOD 2

WinSock XP Fix 1.2
It can often cure the problem of lost connections after the removal of Adware components or improper uninstall of firewall applications or other tools that modify the XP network and Winsock settings.
If you encounter connection problems after removing network related software, Adware or after registry clean-up; and all other ways fail, then give WinSock XP Fix a try.
Download WinSock XP Fix 1.2

METHOD 3

Microsoft KB article to reset TCP/IP
One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become corrupted. If you cannot connect to the Internet and you have tried all other methods to resolve the problem, TCP/IP might be causing it.
Because TCP/IP is a core component of Windows, you cannot remove it. However, you can reset TCP/IP to its original state by using the NetShell utility (netsh)
How to reset Internet Protocol (TCP/IP) in Windows XP


Internet connection problems
For Windows 2K/XP
Please go to Start -> Control Panel, and choose Network Connections. Then right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically. Click OK twice, and restart your computer.
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#5 Rheanun

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Posted 21 January 2010 - 05:34 AM

Thank you so much, the winsock fix did the trick. Now I am off to another section of these forums to post my hijack this log to make sure that my computer is clean! Thanks again for your help.

#6 boopme

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Posted 21 January 2010 - 12:53 PM

Your welcome. If needed...
To run HJT/DDS.
Please follow this guide. Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Orange Blossom

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Posted 21 January 2010 - 10:46 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/288955/just-cleaned-my-pc-but-need-to-see-if-virus-is-gone/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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