i too started out trying them all for thier month trail.
people pc was easy to cancel.
netscape kept billing for three months after emailing a cancelation notice. i called netscape, and asked them to review my activity for those three months. they saw none. my response was, "do you realy expected me to pay for a sevice that i did not use"? they actualy put three months charges back in my acount. WOW!
aol (doesn't deserve capital letters) wouldn't respond to sevral emails sent to thier customer service link requesting cancelation. there are no links for unsubscribing. i had to call, wait 40 some minutes, speak to a super. after i got his imployee #, and a long conversation, him telling me he couldn't do that at customer service, i threaten, tactfully, to take him personaly, to court if aol didn't stop taking money out. then i told him the call was recorded. don't know if i could have done that, but he got all flustered and said "you can't record without advising first". i then asked him if he had heard of the "watergate tapes" and advised him that i was a private citizen and did not represent a company. on my answering machine i can record what ever i like. they stopped.
four of my neighbors had similar instances. and one refused to put up with it and changed banks. then aol sent her account to collections and ruined her credit. she was 70 something and was trying to get a loan to buy a house and retire. she now lives in a retirement community. right where she didn't wan't to go.
that was truly sad.
Edited by igonuts2, 26 August 2005 - 02:44 AM.