I followed the instructions from your "How-To-Do" guide http://www.bleepingcomputer.com/virus-remo...t-security-2010
. After restarting my desktop computer, this error occurred at the "Log On to Windows" screen.
svchost.exe - Application Error
The instruction at '0x7d4caa9b' referenced memory at "0x00000010". The memory could not be 'read'
Click on OK to terminate the program
Click on Cancel to debug the program
I clicked on either OK and Cancel on two separate occasions with nothing happening. I got thru the "Log On to Windows" screen. Just the desktop picture showed up. In the Task Manager, I opened a New Task and manually started the Start menu. My start menu and icons on the desktop now show up.
My internet connections do not work. I tried disabling and then re-enabling. Not sure what to do, if this is related to the above application error. I'm working off my laptop not infected to use this forum.
Any suggestions appreciated. For the most part, the virus appears to be removed. thanks for that!