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infected with win32 cryptor


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2 replies to this topic

#1 jbram

jbram

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Posted 19 January 2010 - 06:19 AM

help every 5 mins avg9 pops up to tell me it has blocked 193.104.153.30/download/new1.exe ran lots of antispyware progs even in safemode just keep getting same popup window over and over..here are the logs requested except rootrepeal as this wont run on my machine just get error messages.


DDS (Ver_09-12-01.01) - NTFSx86
Run by T@J at 10:52:36.69 on 19/01/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.2039.1144 [GMT 0:00]

SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\ATK Hotkey\ASLDRSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\NetWorx\networx.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\ATK Hotkey\ATKOSD.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\T@J\Desktop\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://theconservatory.web.officelive.com/
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: &NetWorx Desk Band: {feea54b4-d80f-41c7-87b9-dc08e6d3255f} - c:\progra~1\networx\deskband.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [NetWorx] "c:\program files\networx\networx.exe" /auto
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
StartupFolder: c:\users\t@j\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4
IE: {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redire...1&site=home
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: motive.com\pbttbc.bt
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\t@j\appdata\roaming\mozilla\firefox\profiles\u6rs0rrj.default\
FF - prefs.js: browser.startup.homepage - hxxp://home.bt.yahoo.com/
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - component: c:\users\t@j\appdata\roaming\mozilla\firefox\profiles\u6rs0rrj.default\extensions\{ccc98296-9c06-4ef8-b0e8-0be5f2f793c4}\components\FFExternalAlert.dll
FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npBTEmailConfig.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHrw7x;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSwx.sys [2009-11-14 25608]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-11-14 161800]
R1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2009-11-14 24856]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-14 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-14 28424]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-14 360584]
R1 PSSDK42;PSSDK42;c:\windows\system32\drivers\pssdk42.sys [2009-8-14 38976]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-12-22 285392]
R2 avgfws9;AVG Firewall;c:\program files\avg\avg9\avgfws9.exe [2009-12-22 2304192]
R2 AVGIDSAgent;AVG9IDSAgent;c:\program files\avg\avg9\identity protection\agent\bin\AVGIDSAgent.exe [2009-12-22 5832712]
R3 AVGIDSDriverw7x;AVG9IDSDriver;c:\program files\avg\avg9\identity protection\agent\driver\platform_win7\AVGIDSDriver.sys [2009-11-14 122376]
R3 AVGIDSFilterw7x;AVG9IDSFilter;c:\program files\avg\avg9\identity protection\agent\driver\platform_win7\AVGIDSFilter.sys [2009-11-14 30216]
R3 AVGIDSShimw7x;AVG9IDSShim;c:\program files\avg\avg9\identity protection\agent\driver\platform_win7\AVGIDSShim.sys [2009-11-14 21208]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2009-10-20 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 PsSdk41;PsSdk41;c:\windows\system32\drivers\pssdk41.sys [2009-3-28 36928]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]

=============== Created Last 30 ================

2010-01-19 10:27:19 0 d-----w- c:\program files\Trend Micro
2010-01-18 03:04:16 0 d-----w- c:\users\t@j\DoctorWeb
2010-01-17 23:19:40 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2010-01-17 23:19:30 0 d-----w- c:\users\t@j\appdata\roaming\SUPERAntiSpyware.com
2010-01-17 23:19:30 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-17 23:18:46 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-01-17 13:04:12 0 d-----w- c:\users\t@j\appdata\roaming\Malwarebytes
2010-01-17 13:04:04 0 d-----w- c:\programdata\Malwarebytes
2010-01-13 08:12:48 70656 ----a-w- c:\windows\system32\fontsub.dll
2010-01-13 08:12:48 108544 ----a-w- c:\windows\system32\t2embed.dll
2010-01-12 13:26:06 0 d-----w- c:\programdata\WEBREG
2010-01-12 12:48:19 0 d-----w- c:\programdata\HP Product Assistant
2010-01-12 12:45:35 0 d-----w- c:\program files\common files\HP
2010-01-12 12:45:32 0 d-----w- c:\program files\common files\Hewlett-Packard
2010-01-12 12:43:15 372736 ----a-w- c:\windows\system32\hppldcoi.dll
2010-01-12 12:43:09 452408 ----a-w- c:\windows\system32\hpzids01.dll
2010-01-12 12:43:04 123904 ----a-w- c:\windows\system32\hpf3l70w.dll
2010-01-12 12:43:01 713728 ----a-w- c:\windows\system32\hposwia_d02d.dll
2010-01-12 12:43:01 589824 ----a-w- c:\windows\system32\hpost_d02d.dll
2010-01-12 12:43:01 315392 ----a-w- c:\windows\system32\hposc_d02a.dll
2010-01-12 12:36:49 0 d-----w- c:\program files\HP
2010-01-12 12:33:28 195371 ----a-w- c:\windows\hpoins46.dat
2010-01-12 12:33:09 0 d-----w- c:\programdata\HP
2009-12-28 14:46:51 0 d-----w- c:\program files\Activision Value
2009-12-22 14:17:54 0 d--h--w- c:\programdata\CanonBJ

==================== Find3M ====================

2010-01-18 21:17:11 21584 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-22 10:05:26 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-12-22 10:05:25 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-12-22 10:05:21 25608 ----a-w- c:\windows\system32\drivers\AVGIDSwx.sys
2009-12-22 10:05:19 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-12-22 10:05:18 161800 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-12-01 12:20:07 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_09_00.Wdf
2009-11-13 22:07:41 21316 ----a-w- c:\windows\system32\emptyregdb.dat
2009-11-02 20:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 07:22:37 2048 ----a-w- c:\windows\system32\tzres.dll
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 10:54:06.97 ===============

Attached Files


Edited by jbram, 19 January 2010 - 08:51 AM.


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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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Posted 25 January 2010 - 09:06 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  1. Please download OTL from following mirror:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. Push the button.
  6. Two reports will open, copy and paste them in a reply here:
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regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

    Sillyberry


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Posted 05 February 2010 - 03:56 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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