Posted 19 January 2010 - 03:10 AM
I have done the best I can on my own, and I am not getting anywhere.
Over the past few months I have had alot of trouble with malware ransoming my computer. It usually starts out with some fake virus protection warnings etc and after a few reboots my system is totally screwed up.
Last time it got so bad I couldnt boot up, it went straight to blue screen before even attemtping to start Windows. Had to ultimately wipe everything and start from scratch.
I do not understand how this keeps happening, as I run MBAM and SAS on a regular basis, and also have virus protection in the form of Shaw Secure (from my ISP, created by F-Secure, i know, not the best)
Anyway right now it is at it again, cannot run most programs, I get a dll or image not valid message. There is a little red X in the bottom right on task bar, that keeps asking me to activate virus protection, but even clicking OK doesnt do anything. I can run scans with SAS and MBAM and it always finds things, such as Trojan.Vundo, Trojan.fakealert.BTQ, gen.trojan.heur, rogue.w32 etc etc, so i get rid of them, reboot and things just keep getting worse. I can no longer update SAS or MBAM because my connection is ransomed, but I believe I have the latest versions anyway.
Why cant MBAM and SAS get rid of my problems, despite repeatedly finding and removing these threats?
What do I do next as I am fearing another wipe?
I am extremely frustrated and would appreciate any insight or help.