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Computer infected?


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#1 JennLynn17

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Posted 19 January 2010 - 01:09 AM

My computer's got this thing that continuously asks me to download security center... and i can't open malwarebytes or go on this website from the computer. I'm on another computer right now, help! What do i do? Thanks.

Edited by Pandy, 19 January 2010 - 03:07 AM.
Moved from WIndows XP Home and Pro ~Pandy


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#2 quietman7

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Posted 19 January 2010 - 11:52 AM

Some types of malware will disable Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware.

If you cannot use the Internet or download any required programs to the infected machine, you are going to need access to another computer (family member, friend, library etc) with an Internet connection. Save mbam-setup.exe to a flash (usb, pen, thumb, jump) drive or CD, transfer it to the infected machine, then install and run the program. If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive. If you cannot copy files to your usb drive, make sure its not "Write Protected". Some flash drives have a switch on the side which could have accidentally been moved to write protect.
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