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Wireless Connection Problems


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#1 Lance Charland

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Posted 18 January 2010 - 10:46 PM

I have road runner cable going through a Linksys WRT54GS wireless-G router with a Linksys USB Wireless adapter on my desktop. Model on the USB adapter is WUSB54GSC if needed. Basically I'm experiencing intermittent connection loss. Duration varies and I can't seem to find anything that causes it. Once I lose connection nothing I do will reconnect it and it still shows an active connection in the icon tray. The only way I've found is to restart the computer which gets rather annoying. Any help is appreciated.

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#2 CaveDweller2

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Posted 18 January 2010 - 11:39 PM

Are you using the software that came with the dongle to make the connection or Windows Zero Config?

I am assuming that you are getting "Page can not be displayed" message in a browser? that's how you know you aren't able to surf.

When you get this message - Open a command prompt(Start -> run -> type cmd and hit enter) type ping google.com and hit enter. Looking for the line "Packets: Sent = " any lost? If you get an error type ping 74.125.65.147 and hit Enter. Same line for lost?

Check power options - In Device Manager -> click the + beside Network adapters -> right click the wireless device -> click Properties -> Power management tab -> uncheck anything checked. Click OK -> click the X to close device manager and click OK on the next screen. If anything was checked see if that solves the issue.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#3 Lance Charland

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Posted 19 January 2010 - 04:06 AM

Currently I am using windows zero config. but I've used both with the same results.
I get the page can not be displayed message and I can tell cause it will hang when i'm browsing or my download will freeze.

I tried the ping for google it came back saying "Ping request could not find host google.com. Please check the name and try again". Then I did 74.125.65.147 and it just kept timing out finally came back with 100% packet loss. Although I did just find something new out...If I unplug the adapter and plug it back in It will reset the connection and I can get online again without having to restart my computer so thats a plus. I don't know what else to add. Any other suggestions would be appreciated.

#4 CaveDweller2

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Posted 19 January 2010 - 05:07 AM

Did you check the power options?

If you are actively doing something and it is losing connection, which is what the ping test was for, then its a strange problem. I'd check the web for updated drivers and do a complete uninstall of the drivers and software, reboot and install the newest.

Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College





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