Posted 18 January 2010 - 10:08 PM
my PC kind of crashed this morning, it froze on a Yahoo page and so I had to reboot. Upon rebooting it I only got the initial reboot screen then just the flashing cursor on the top left hand side on a black screen. I rebooted it about 5 times, tried rebooting safemood -nothing worked. There had been no powersurge because the lights had not gone out or anything.
So---I called Geek Squad where I have my extended servive plan through Best Buy and the guy had me do a few things and it was still dead so he ordered me a new hard drive.
I left the PC on affter I talked with him and about 25 minutes later a screen came up saying "start up repair is checking your system for problems..." then "attempting repairs, this could take an hour". hours later this same screen was still "running-checking", I tried to cancel it but I got a message saying "repair cannot be cancelled". i waited and it still kept running so I thought it was just screwed up, so I turned the pC off and then turned it back on and....
It rebooted and scanned and checked files-discs etc and said it was recovering an "orphaned file"...then it came up fine ! I have since rebooted it again and came up clean.
So what am I supposed to do now call and cancel the hard drive, its probably already shipped to me so I'll have to return it BB I assume.
I hope I'm not going to have further problems after this is out of extended warrant because I bought it on 2/7/08 and it would be my luck if I cancel the new harddrive the thing will screw up again after 2/7/10 which is only a few weeks away ! This is the first problem I have had with this PC. Today was a rainy,slightly windy day but there was no power surge, the lights never went off or even flickered etc.
Thanks for your time, I appreciate any comments.