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Viruses have destroyed ability to retain settings!

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#1 soylentgreen1701


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Posted 18 January 2010 - 07:54 PM

i have a dell inspiron 600m laptop running windows xp and here's what's going on:

when i turn it off, it retains nothing from the previous session. in addition, my personal settings are wiped out and I have to re-configure everything when i turn it back on, including internet. my personal settings are not detected and the computer opens up in "guest mode".
i was getting this message as well:
worm.WIN32.NetSky detected. virus is distributed via internet through email + active-x objects. worm has SMTP engine.
type: virus
system affected: windows 2000, nt, me, xp, vista, 7
security risk (0-5): 5

The message did not come from my security programs, but from something attempting to look like is was.

can someone hlep me get my laptop working?

Edit: Moved topic from XP to the more appropriate forum. ~ Animal
"Look pal, the only thing you're in charge of is Jack and $h!t....and Jack left town."
-Ash, Army of Darkness

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