I have WindowXP and I want to follow "Preparation Guide for use before Posting a Hijackthislog"
But my computer is frozen with greenbackground and cannot move mouse to start backup and
to follow guidlines unable to do anything like enable firewall how to fix it?
I am stuck how am I going to clean this?
Got Internet Security 2010,Maleware Defense virus.
I want to do backup but can't.
Should I turn it off and turn it on again? Or leave it alone till I get help from you?
Edited by Orange Blossom, 22 January 2010 - 09:38 PM.
Merged topics. ~ OB