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Rootkit Removal Help


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#1 Michael Kasher

Michael Kasher

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Posted 18 January 2010 - 02:14 PM

Need help. Having all sorts of virus/malware issues. Redirects, fake virus warnings, antivirus pro, system reboots etc. I have tried combofix and it sees a rootkit, but does not seem able to remove it. I run Malwarebytes, it finds and cleans the various infections, but they eventually come back. I am posting the dds logs. I tried to run rootrepeal, but it just hangs. (I let it run 24 hours.)

Thanks for your help!


DDS (Ver_09-12-01.01) - NTFSx86
Run by Alyssa Kasher at 12:04:39.92 on Mon 01/18/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.1516 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\Alyssa Kasher\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.myspace.com/
mStart Page = hxxp://www.myspace.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alyssa~1\startm~1\programs\startup\shortc~1.lnk - c:\procmon\Procmon.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1210035967421
DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-1-9 38224]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S1 9652b563.sys;9652b563.sys;\??\c:\windows\system32\drivers\9652b563.sys --> c:\windows\system32\drivers\9652b563.sys [?]
S1 mer3bfc;mer3bfc;c:\windows\system32\drivers\mer3bfc.sys [2009-8-7 45344]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-3-30 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-3-30 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-3-30 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-3-30 40552]
S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]

=============== Created Last 30 ================

2010-01-18 00:09:34 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2010-01-18 00:09:13 0 d-----w- c:\program files\iPod
2010-01-18 00:09:08 0 d-----w- c:\program files\iTunes
2010-01-18 00:08:54 0 d-----w- c:\program files\Bonjour
2010-01-16 02:21:24 0 d-----w- c:\program files\CONEXANT
2010-01-16 01:12:28 0 d-----w- c:\windows\SxsCaPendDel
2010-01-14 01:25:41 0 ----a-w- c:\documents and settings\alyssa kasher\
2010-01-12 10:01:25 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-01-10 23:01:20 2206 ----a-w- c:\windows\system32\wpa.dbl
2010-01-10 06:06:08 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-10 06:06:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-10 06:06:07 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-09 22:18:12 0 d-sha-r- C:\cmdcons
2010-01-09 22:15:04 98816 ----a-w- c:\windows\sed.exe
2010-01-09 22:15:04 77312 ----a-w- c:\windows\MBR.exe
2010-01-09 22:15:04 261632 ----a-w- c:\windows\PEV.exe
2010-01-09 22:15:04 161792 ----a-w- c:\windows\SWREG.exe
2010-01-09 22:02:53 0 d-----w- C:\procmon
2010-01-09 21:36:08 0 ----a-w- c:\documents and settings\alyssa kasher\
2010-01-04 20:33:02 0 ----a-w- c:\documents and settings\alyssa kasher\

==================== Find3M ====================

2010-01-18 00:24:39 105344 ----a-w- c:\windows\system32\drivers\nvata.sys
2009-10-29 07:46:59 832512 ------w- c:\windows\system32\wininet.dll
2009-10-29 07:46:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46:50 17408 ----a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll

============= FINISH: 12:07:02.42 ===============

Attached Files



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#2 schrauber

schrauber

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Posted 24 January 2010 - 12:42 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


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Posted 29 January 2010 - 12:08 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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