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Can you help? I have malware defence, antivirus live and swp 2009 demo virus's


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#1 dopey365

dopey365

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Posted 18 January 2010 - 01:41 PM

I'm a noob to bleepingcomputer so please forgive me for not knowing all the rules and regs. I have been helping a family member clean a computer and I possibly made it worse although I don't know how that could happen.

Right now the computer has malware defence, antivirus live and swp 2009 demo virus's. I was called to help when it just had malware defence. I was able to boot in safe mode run rkill and then malwarebytes. I ran multiple quick and full scans until it found 0 infections. I was also able to run in normal mode and run the scans as well.

Since the computers antivirus ran out I downloaded avg (its free but is it good enough?). When I started to install AVG it told me that I should remove malware defence since avg and it were incompatible and could cause problems. The problem is I can not locate malware defence since I ran Malwarebytes. The malware defence folder is not in the Add/Remove programs or in the System32 folder. I can find no traces of this program.

No one has been on the computer all weekend but this morning I get a call saying that the computer now has antivirus live and swp 2009 demo virus's. Like I said earlier we are able to run Malwarebytes from normal mode so I didn't think this fell into any previous form discussions.

The computer is a Dell Optiplex 755 running XP Pro.

Can someone please help?!

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