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other program currently installing


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#1 snowbunny00774

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Posted 25 August 2005 - 12:01 AM

I have been trying to install my HP printer after having to have my pc rebuilt due to virus. when I try to use the install software it keeps telling me that I have another program currently installing and to wait till it is done. get the option to retry or cancel. I have called HP support and the guy tried to help as much as possible but nothing seems to be working for getting this printer installation done. Any ideas on why I keep getting this error msg? or what it could be? :thumbsup:

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#2 snowbunny00774

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Posted 25 August 2005 - 09:21 AM

Thanks Kp.

I have tried everything you suggested. There is no other printer installed, nothing to do with a printer in add and remove, and ctl alt del lists no applications running , and under processes there is nothing that I can see to do with a printer. Anyone have any other ideas?




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