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multiple system issues malware,spyware & trojans


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#1 dylangerkay

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Posted 18 January 2010 - 07:27 AM

well on my girlfriends computer i noticed today she has multiple issues going on. im not even sure where to start i know im in safemode right now beacuse you cannot do anything on her comp, infact if you even try to run a system restore it will say that the file is infected, it says theres a infection anytime you try to you a app. she is running WINDOWS VISTA. not sure where to start, havent had to do anything anti virus wise in some time so anyones help would be great seems like its going to be some work.

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#2 dylangerkay

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Posted 18 January 2010 - 07:39 AM

also here is a malwarebytes log

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 6.0.6000 (Safe Mode)
Internet Explorer 7.0.6000.16945

1/18/2010 7:38:51 AM
mbam-log-2010-01-18 (07-38-45).txt

Scan type: Quick Scan
Objects scanned: 95620
Time elapsed: 4 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\xtqsdxqm (Trojan.FakeAlert.N) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Jessica\AppData\Local\qdvjnx\bhlrsysguard.exe (Trojan.FakeAlert.N) -> No action taken.

#3 dylangerkay

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Posted 20 January 2010 - 05:16 PM

i have sense removed some items but not sure what to do next or check whats left




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