Hello and welcome to Bleeping Computer
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know.
If not please perform the following steps below so we can have a look at the current condition of your machine.
If you have not done so, include a clear description of the problems you're having
, along with any steps you may have performed so far.
Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.
Thanks and again sorry for the delay.We Need to check for Rootkits with RootRepeal
- Download RootRepeal from the following location and save it to your desktop.
- Open on your desktop.
- Click the tab.
- Click the button.
- Check all seven boxes:
- Push Ok
- Check the box for your main system drive (Usually C:), and press Ok.
- Allow RootRepeal to run a scan of your system. This may take some time.
- Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.