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Do I have a MalWare or other bad program?


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2 replies to this topic

#1 Groffeaston

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Posted 17 January 2010 - 09:12 PM

Hello everyone!

I started to get a message pop up on me while online and on different websites that states: "This is a Security Alert! You have been infected by Malware,Spyware,Virus,Trojan, or Worm. Please click continue to scan your computer!" or "Malware,Spy-Ware, or a Trojan, has been detected on your computer. Click on continue to scan your computer with .........."


I have recieved several messages like this the past two days. Every time, I click to cancel or to escape/close the message. Sometimes the message keeps comming back several times in a row. I forget the 3 different names of anti-malware programs that have been used in the pop-up alert messages.


I have scanned my computer with: SUPERAntiSpyware Free, Spybot S&D Free and McAfee Security Center (Virus Scan, Personal FireWall, Anti Spam, Site-Advisor *, and Parental Controls **) *= Site Advisor is Disabled due to conflicts with IE web browser, **= Do not use the Parental Controls. All have been recently updated and have found nothing except cookies. I did the SUPERAntiSpyware Free and the Spybot S&D scans on Deep or full scans. THey found nothing except cookies. I also have recently did a scan with: a squared free. That only showed cookies. That also was updated before doing the scan.


I have Cable Internet Access which is constantly on. So When I turn on my computer I have instant Internet Access. The sites I have visited, I have not had any previous problems with. Is there any online scanners that will do a more thorough scan that may find something that the others may have missed?

Also, What type of Malware would or could be causing this?

THank you ahead of time for your answers.

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#2 trev47

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Posted 17 January 2010 - 09:32 PM

Try downloading rkill to your desktop from one of the following links. Double click the file and a black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. If it does not work, then download the next file and try again.
try this one http://download.bleepingcomputer.com/grinler/rkill.pif
or this http://download.bleepingcomputer.com/grinler/rkill.scr
or this http://download.bleepingcomputer.com/grinler/rkill.exe
or this http://download.bleepingcomputer.com/grinler/rkill.com

Malwarebytes
Download Malwarebytes from http://malwarebytes.org/ update it and run a full scan. Remove any infections found and post the results in your next reply.

#3 boopme

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Posted 17 January 2010 - 10:27 PM

Please perform a scan with Kaspersky Online Virus Scanner.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware as ActiveX is no longer being used.
-- This scan will not remove any detected file threats but it will show where they are located so they can be cleaned with other tools.[/i]
  • Vista users: need to right-click either the IE or FF Start Menu or Quick Launch Bar icons and select Run As Administrator) from the context menu.
  • Read the "Advantages - Requirements and Limitations" then press the Posted Image... button.
  • You will be prompted to install an application from Kaspersky. Click the Run button. It will start downloading and installing the scanner and virus definitions.
  • When the downloads have finished, you should see 'Database is updated. Ready to scan'. Click on the Posted Image... button.
  • Make sure these boxes are checked. By default, they should be. If not, please check them and click on the Posted Image... button afterwards:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
  • Click on My Computer under the Scan section. OK any warnings from your protection programs.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • Once the scan is complete (the 'status' will show complete), click on View Scan Report and any infected objects will be shown.
  • Click on Save Report As... and change the Files of type to Text file (.txt)
  • Name the file KAVScan_ddmmyy (day, month, year) before clicking on the Save button and save it to your Desktop.
  • Copy and paste (Ctrl+C) the saved scan results from that file in your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
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