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Google and Yahoo Search Hijack in Firefox


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12 replies to this topic

#1 soldering

soldering

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Posted 17 January 2010 - 07:15 PM

I am running Windows XP SP3 which should be fully patched.
Recently, possibly just today when following a search results link in Google, Yahoo, and Bing (did not try others) in Firefox (did not try others). Something forces a redirect through 2-3 sites. I ran Malwearbytes anti Malware and AVG free with no results. I uninstalled and installed Java which seemed to fix it while it was uninstalled, but it seems to only redirect 2 out 3 times so it may have been a quirk. Thanks for your help.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Becca at 18:12:52.59 on Sun 01/17/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.813 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Becca\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [SetDefPrt] c:\program files\brother\brmfl04g\BrStDvPt.exe
mRun: [ControlCenter2.0] c:\program files\brother\controlcenter2\brctrcen.exe /autorun
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1250419101804
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1250445548421
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\becca\applic~1\mozilla\firefox\profiles\azwqyspc.default\
FF - component: c:\documents and settings\becca\application data\mozilla\firefox\profiles\azwqyspc.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\becca\application data\mozilla\firefox\profiles\azwqyspc.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-17 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-17 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-17 360584]
R1 RCFOX;SonicWALL IPsec Driver;c:\windows\system32\drivers\RCFOX.SYS [2009-11-3 101528]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-1-17 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-1-17 285392]
R3 Envy24HFS;ICE Envy24 Family Audio Controller WDM;c:\windows\system32\drivers\Envy24HF.sys [2007-11-30 651712]
S3 rcvpn;SonicWALL VPN Adapter;c:\windows\system32\drivers\rcvpn.sys [2009-11-3 24876]
S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2009-11-28 779136]

=============== Created Last 30 ================

2010-01-17 22:45:04 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-01-17 20:16:49 0 d--h--w- C:\$AVG
2010-01-17 20:16:37 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-01-17 20:16:36 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-01-17 20:16:27 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-01-17 20:16:18 0 d-----w- c:\windows\system32\drivers\Avg
2010-01-17 20:15:57 0 d-----w- c:\program files\AVG
2010-01-17 20:15:56 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-01-17 20:13:40 0 d-----w- c:\docume~1\becca\applic~1\Malwarebytes
2010-01-17 20:13:35 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-17 20:13:33 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-17 20:13:33 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-17 20:13:33 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-12 22:26:54 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2010-01-06 01:22:46 0 d-----w- c:\program files\MSECache
2010-01-02 15:04:28 0 d-----w- c:\program files\Amazon
2009-12-21 02:49:33 0 d-----w- c:\program files\Apperson

==================== Find3M ====================

2010-01-17 22:44:42 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-06 01:23:29 20968 ----a-w- c:\docume~1\becca\applic~1\GDIPFONTCACHEV1.DAT
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll

============= FINISH: 18:13:53.14 ===============

Attached Files



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#2 schrauber

schrauber

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  • Local time:01:00 AM

Posted 24 January 2010 - 09:07 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#3 soldering

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Posted 25 January 2010 - 07:04 PM

We haven't been using the computer since this started. I disables JAVA in the Firefox extension manager and it still was happening.

To summarize again. After doing a search in Google (or Yahoo or Bing) the first link followed goes to the target page. After that the links are hijacked and redirected through 2-3 other sites. Occasionally a new window/tab opens in a seemingly random page.
The only other symptom is that the computer will stop responding for short periods of time. Usually, right after opening Firefox. Similar to when are pdf or java applet is loaded in the browser and it slows down until it is finished loading.

Malwarebytes has not found anything. I ran that just before updating DDS.
Thank you.
Matthew


DDS (Ver_09-12-01.01) - NTFSx86
Run by Becca at 18:55:39.28 on Mon 01/25/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.782 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG9\avgupd.exe
C:\Documents and Settings\Becca\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [SetDefPrt] c:\program files\brother\brmfl04g\BrStDvPt.exe
mRun: [ControlCenter2.0] c:\program files\brother\controlcenter2\brctrcen.exe /autorun
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1250419101804
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1250445548421
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\becca\applic~1\mozilla\firefox\profiles\azwqyspc.default\
FF - component: c:\documents and settings\becca\application data\mozilla\firefox\profiles\azwqyspc.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\becca\application data\mozilla\firefox\profiles\azwqyspc.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-17 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-17 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-17 360584]
R1 RCFOX;SonicWALL IPsec Driver;c:\windows\system32\drivers\RCFOX.SYS [2009-11-3 101528]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-1-17 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-1-17 285392]
R3 Envy24HFS;ICE Envy24 Family Audio Controller WDM;c:\windows\system32\drivers\Envy24HF.sys [2007-11-30 651712]
S3 rcvpn;SonicWALL VPN Adapter;c:\windows\system32\drivers\rcvpn.sys [2009-11-3 24876]
S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2009-11-28 779136]

=============== Created Last 30 ================

2010-01-18 00:40:53 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-01-18 00:40:53 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-01-17 22:45:04 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-01-17 20:16:49 0 d--h--w- C:\$AVG
2010-01-17 20:16:37 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-01-17 20:16:36 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-01-17 20:16:27 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-01-17 20:16:18 0 d-----w- c:\windows\system32\drivers\Avg
2010-01-17 20:15:57 0 d-----w- c:\program files\AVG
2010-01-17 20:15:56 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-01-17 20:13:40 0 d-----w- c:\docume~1\becca\applic~1\Malwarebytes
2010-01-17 20:13:35 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-17 20:13:33 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-17 20:13:33 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-17 20:13:33 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-01-12 22:26:54 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
2010-01-06 01:22:46 0 d-----w- c:\program files\MSECache
2010-01-02 15:04:28 0 d-----w- c:\program files\Amazon

==================== Find3M ====================

2010-01-25 12:26:55 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-01-17 22:44:42 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-06 01:23:29 20968 ----a-w- c:\docume~1\becca\applic~1\GDIPFONTCACHEV1.DAT
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll

============= FINISH: 18:56:54.43 ===============


#4 schrauber

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Posted 26 January 2010 - 03:55 PM

Hello, soldering and again
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.





Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#5 soldering

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Posted 27 January 2010 - 11:30 AM

Tom,
Thanks for your help.

I disabled AVG per the instructions and quit Spybot. AVG was still running, but I disabled all of the components that can be disabled. I downloaded and ran GMER. Each time I ran it the quick scan brought up
C:\\windows\system32\drivers\atapi.sys with an error message. The last time it was "suspicious modification"

After the quick scan, I clicked SCAN. It would scan and then freeze the system on the above file. Usually it only takes a second to hold the front panel button to force a shutdown, but this took longer.
I ran it twice normally and then rebooted into safemode without network and it has been sitting frozen on the above file for 20 minutes now.
What should I try now?
Matthew

#6 schrauber

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Posted 27 January 2010 - 01:36 PM

Hi,


Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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#7 soldering

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Posted 27 January 2010 - 02:31 PM

I ran ComboFix. It installed the Windows Recovery Console, rebooted, and then ran. I attached the log file to this post.

Attached Files



#8 schrauber

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Posted 27 January 2010 - 05:20 PM

Hi,

Please do not attach the logfiles, just post it here in your thread.

Please update your version of Malwarebytes and run a quivk scan, post back with the content of the logfile.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check
  • Click the button.
  • Accept any security warnings from your browser.
  • Check
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push
  • Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the button.
  • Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt


  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
  5. Push the Quick Scan button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#9 soldering

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Posted 28 January 2010 - 06:48 AM

Malwarebytes log. - I chose the remove threat option. Sorry if I shouldn't have done that.

Malwarebytes' Anti-Malware 1.44
Database version: 3648
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/27/2010 9:31:16 PM
mbam-log-2010-01-27 (21-31-16).txt

Scan type: Full Scan (C:\|)
Objects scanned: 139202
Time elapsed: 48 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{9C100444-711A-41AF-BF26-E14442D79B03}\RP183\A0014154.sys (Malware.Trace) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9C100444-711A-41AF-BF26-E14442D79B03}\RP183\A0014180.com (Trojan.Agent) -> Quarantined and deleted successfully.

ESET Log

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\atapi.sys.vir Win32/Olmarik.SJ virus deleted - quarantined


OTL LOG

OTL logfile created on: 1/28/2010 6:42:42 AM - Run 1
OTL by OldTimer - Version 3.1.27.0 Folder = C:\Documents and Settings\Becca\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 61.00% Memory free
3.00 Gb Paging File | 3.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.21 Gb Total Space | 22.37 Gb Free Space | 60.12% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: CINNAMONBAY
Current User Name: Becca
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/01/28 06:42:09 | 00,548,864 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Becca\Desktop\OTL.exe
PRC - [2010/01/17 17:44:42 | 00,386,872 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jucheck.exe
PRC - [2010/01/17 17:44:42 | 00,153,376 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jqs.exe
PRC - [2010/01/17 17:44:42 | 00,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jusched.exe
PRC - [2010/01/17 15:16:10 | 01,055,000 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/01/17 15:16:09 | 00,600,344 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/01/17 15:16:08 | 00,503,576 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/01/17 15:16:07 | 00,702,744 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/01/17 15:16:05 | 02,033,432 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/01/17 15:16:01 | 00,906,520 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgemc.exe
PRC - [2010/01/17 15:15:58 | 00,285,392 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/01/13 17:18:49 | 00,908,248 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2009/07/13 13:03:10 | 00,292,128 | ---- | M] (Apple Inc.) -- C:\Program Files\iTunes\iTunesHelper.exe
PRC - [2009/07/13 13:02:50 | 00,542,496 | ---- | M] (Apple Inc.) -- C:\Program Files\iPod\bin\iPodService.exe
PRC - [2009/07/09 11:22:18 | 00,144,712 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
PRC - [2008/12/12 10:17:38 | 00,238,888 | ---- | M] (Apple Inc.) -- C:\Program Files\Bonjour\mDNSResponder.exe
PRC - [2008/04/13 19:12:41 | 00,013,824 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\wscntfy.exe
PRC - [2008/04/13 19:12:19 | 01,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/11/14 20:46:00 | 00,131,072 | ---- | M] (Brio) -- C:\Program Files\FolderSize\FolderSizeSvc.exe
PRC - [2003/08/29 03:59:24 | 00,122,880 | ---- | M] (Broadcom Corporation) -- C:\WINDOWS\BCMSMMSG.exe


========== Modules (SafeList) ==========

MOD - [2010/01/28 06:42:09 | 00,548,864 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Becca\Desktop\OTL.exe


========== Win32 Services (SafeList) ==========

SRV - [2010/01/17 17:44:42 | 00,153,376 | ---- | M] (Sun Microsystems, Inc.) [Auto | Running] -- C:\Program Files\Java\jre6\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2010/01/17 15:16:01 | 00,906,520 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/01/17 15:15:58 | 00,285,392 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2009/07/13 13:02:50 | 00,542,496 | ---- | M] (Apple Inc.) [On_Demand | Running] -- C:\Program Files\iPod\bin\iPodService.exe -- (iPod Service)
SRV - [2009/07/09 11:22:18 | 00,144,712 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2008/12/12 10:17:38 | 00,238,888 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files\Bonjour\mDNSResponder.exe -- (Bonjour Service)
SRV - [2007/11/14 20:46:00 | 00,131,072 | ---- | M] (Brio) [Auto | Running] -- C:\Program Files\FolderSize\FolderSizeSvc.exe -- (FolderSize)
SRV - [2007/09/27 12:10:02 | 00,230,672 | ---- | M] (SonicWALL, Inc.) [On_Demand | Stopped] -- C:\Program Files\SonicWALL\SonicWALL Global VPN Client\RampartSvc.exe -- (RampartSvc)
SRV - [2006/03/03 20:03:10 | 00,069,632 | ---- | M] (HP) [Unknown | Stopped] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)
SRV - [2003/07/28 11:28:22 | 00,089,136 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE -- (ose)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {E2883E8F-472F-4fb0-9522-AC9BF37916A7}:1
FF - prefs.js..extensions.enabledItems: 6
FF - prefs.js..extensions.enabledItems: 2
FF - prefs.js..extensions.enabledItems: 48
FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.716
FF - prefs.js..extensions.enabledItems: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}:1.0.7

FF - HKLM\software\mozilla\Firefox\extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG9\Firefox [2010/01/17 15:15:57 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/01/13 17:18:58 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/01/13 17:18:58 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Thunderbird 2.0.0.23\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components [2009/08/22 20:15:46 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Thunderbird 2.0.0.23\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins

[2009/08/16 11:53:27 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Becca\Application Data\Mozilla\Extensions
[2010/01/17 17:45:46 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Becca\Application Data\Mozilla\Firefox\Profiles\azwqyspc.default\extensions
[2009/12/08 06:11:44 | 00,000,000 | ---D | M] (FireFTP) -- C:\Documents and Settings\Becca\Application Data\Mozilla\Firefox\Profiles\azwqyspc.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
[2009/11/07 16:41:12 | 00,000,000 | ---D | M] (Adobe DLM (powered by getPlus®)) -- C:\Documents and Settings\Becca\Application Data\Mozilla\Firefox\Profiles\azwqyspc.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
[2008/06/19 21:28:26 | 00,001,108 | ---- | M] () -- C:\Documents and Settings\Becca\Application Data\Mozilla\Firefox\Profiles\azwqyspc.default\searchplugins\wikipedia-en.xml
[2010/01/17 17:45:46 | 00,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2010/01/27 14:11:52 | 00,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Link Helper) - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (JQSIEStartDetectorImpl Class) - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [Adobe ARM] C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [BCMSMMSG] C:\WINDOWS\BCMSMMSG.exe (Broadcom Corporation)
O4 - HKLM..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe (Brother Industries, Ltd.)
O4 - HKLM..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)
O4 - HKLM..\Run: [QuickTime Task] C:\Program Files\QuickTime\QTTask.exe (Apple Inc.)
O4 - HKLM..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04g\BrStDvPt.exe (Brother Industories, Ltd.)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office10\EXCEL.EXE (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKLM\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.microsoft.com/windowsupdate/...b?1250419101804 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdat...b?1250445548421 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: DirectAnimation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab (Reg Error: Key error.)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.200.42
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/08/16 05:20:39 | 00,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - C:\WINDOWS\system32\ias [2009/08/15 19:16:48 | 00,000,000 | ---D | M]
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: Wmi - C:\WINDOWS\system32\wmi.dll (Microsoft Corporation)
NetSvcs: WmdmPmSp - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (16891891626803200)

========== Files/Folders - Created Within 14 Days ==========

[2010/01/28 06:42:08 | 00,548,864 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Becca\Desktop\OTL.exe
[2010/01/27 21:35:21 | 00,000,000 | ---D | C] -- C:\Program Files\ESET
[2010/01/27 19:57:43 | 00,000,000 | -HSD | C] -- C:\RECYCLER
[2010/01/27 13:56:48 | 00,000,000 | RHSD | C] -- C:\cmdcons
[2010/01/27 13:54:40 | 00,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2010/01/27 13:54:40 | 00,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2010/01/27 13:54:40 | 00,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2010/01/27 13:54:40 | 00,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2010/01/27 13:54:24 | 00,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2010/01/27 13:53:57 | 00,000,000 | ---D | C] -- C:\Qoobox
[2010/01/17 19:40:53 | 00,000,000 | ---D | C] -- C:\Program Files\Spybot - Search & Destroy
[2010/01/17 19:40:53 | 00,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
[2010/01/17 15:16:49 | 00,000,000 | ---D | C] -- C:\$AVG
[2010/01/17 15:16:37 | 00,012,464 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\avgrsstx.dll
[2010/01/17 15:16:36 | 00,360,584 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgtdix.sys
[2010/01/17 15:16:27 | 00,333,192 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgldx86.sys
[2010/01/17 15:16:26 | 00,028,424 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgmfx86.sys
[2010/01/17 15:16:18 | 00,000,000 | ---D | C] -- C:\WINDOWS\System32\drivers\Avg
[2010/01/17 15:15:57 | 00,000,000 | ---D | C] -- C:\Program Files\AVG
[2010/01/17 15:15:56 | 00,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\avg9
[2010/01/17 15:15:21 | 00,000,000 | --SD | M] -- C:\Documents and Settings\NetworkService\Application Data\Microsoft
[2010/01/17 15:15:21 | 00,000,000 | --SD | M] -- C:\Documents and Settings\LocalService\Application Data\Microsoft
[2010/01/17 15:15:21 | 00,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft
[2010/01/17 15:15:21 | 00,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
[2010/01/17 15:13:40 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Becca\Application Data\Malwarebytes
[2010/01/17 15:13:35 | 00,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/01/17 15:13:33 | 00,019,160 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/01/17 15:13:33 | 00,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/01/17 15:13:33 | 00,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/01/17 15:11:41 | 05,115,824 | ---- | C] (Malwarebytes Corporation ) -- C:\Documents and Settings\Becca\Desktop\mbam-setup.exe
[2004/11/16 08:29:28 | 00,254,000 | ---- | C] ( ) -- C:\WINDOWS\System32\Audio3D.dll
[2004/11/16 08:29:28 | 00,254,000 | ---- | C] ( ) -- C:\WINDOWS\System32\A3D.dll
[5 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[13 C:\Documents and Settings\Becca\My Documents\*.tmp files -> C:\Documents and Settings\Becca\My Documents\*.tmp -> ]
[11 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 14 Days ==========

[2010/01/28 06:42:09 | 00,548,864 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Becca\Desktop\OTL.exe
[2010/01/27 21:36:54 | 00,356,120 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/01/27 21:36:54 | 00,311,604 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/01/27 21:36:54 | 00,039,992 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/01/27 21:35:10 | 02,672,312 | ---- | M] () -- C:\Documents and Settings\Becca\Desktop\esetsmartinstaller_enu.exe
[2010/01/27 21:32:39 | 00,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/01/27 21:32:36 | 00,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/01/27 21:32:34 | 16,096,33792 | -HS- | M] () -- C:\hiberfil.sys
[2010/01/27 21:31:35 | 02,097,152 | -H-- | M] () -- C:\Documents and Settings\Becca\NTUSER.DAT
[2010/01/27 21:31:35 | 00,000,178 | -HS- | M] () -- C:\Documents and Settings\Becca\ntuser.ini
[2010/01/27 14:12:04 | 00,000,227 | ---- | M] () -- C:\WINDOWS\system.ini
[2010/01/27 14:11:52 | 00,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2010/01/27 13:56:59 | 00,000,281 | RHS- | M] () -- C:\boot.ini
[2010/01/27 10:35:33 | 54,743,474 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/01/27 10:34:05 | 00,293,376 | ---- | M] () -- C:\Documents and Settings\Becca\Desktop\p6l1xhcc.exe
[2010/01/27 10:31:21 | 00,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/01/25 06:59:42 | 00,142,495 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\microavi.avg
[2010/01/17 15:16:37 | 00,012,464 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\avgrsstx.dll
[2010/01/17 15:16:36 | 00,360,584 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgtdix.sys
[2010/01/17 15:16:27 | 00,333,192 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgldx86.sys
[2010/01/17 15:16:26 | 00,113,461 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\iavichjw.avm
[2010/01/17 15:16:26 | 00,028,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgmfx86.sys
[2010/01/17 15:16:18 | 06,061,540 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\avi7.avg
[2010/01/17 15:16:18 | 00,492,629 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\miniavi.avg
[2010/01/17 15:12:23 | 05,115,824 | ---- | M] (Malwarebytes Corporation ) -- C:\Documents and Settings\Becca\Desktop\mbam-setup.exe
[2010/01/17 15:05:46 | 00,018,944 | ---- | M] () -- C:\Documents and Settings\Becca\My Documents\Let's Get Rid of 1,000 Things.xls
[5 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[13 C:\Documents and Settings\Becca\My Documents\*.tmp files -> C:\Documents and Settings\Becca\My Documents\*.tmp -> ]
[11 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/01/27 21:35:09 | 02,672,312 | ---- | C] () -- C:\Documents and Settings\Becca\Desktop\esetsmartinstaller_enu.exe
[2010/01/27 13:56:58 | 00,000,211 | ---- | C] () -- C:\Boot.bak
[2010/01/27 13:56:52 | 00,260,272 | ---- | C] () -- C:\cmldr
[2010/01/27 13:54:40 | 00,261,632 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2010/01/27 13:54:40 | 00,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2010/01/27 13:54:40 | 00,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2010/01/27 13:54:40 | 00,077,312 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2010/01/27 13:54:40 | 00,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2010/01/27 13:48:24 | 16,096,33792 | -HS- | C] () -- C:\hiberfil.sys
[2010/01/27 10:34:04 | 00,293,376 | ---- | C] () -- C:\Documents and Settings\Becca\Desktop\p6l1xhcc.exe
[2010/01/17 15:16:26 | 00,113,461 | ---- | C] () -- C:\WINDOWS\System32\drivers\Avg\iavichjw.avm
[2010/01/17 15:16:18 | 54,743,474 | ---- | C] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/01/17 15:16:18 | 06,061,540 | ---- | C] () -- C:\WINDOWS\System32\drivers\Avg\avi7.avg
[2010/01/17 15:16:18 | 00,492,629 | ---- | C] () -- C:\WINDOWS\System32\drivers\Avg\miniavi.avg
[2010/01/17 15:16:18 | 00,142,495 | ---- | C] () -- C:\WINDOWS\System32\drivers\Avg\microavi.avg
[2009/11/28 08:32:31 | 00,116,224 | ---- | C] () -- C:\WINDOWS\System32\pdfcmnnt.dll
[2009/08/16 20:47:56 | 00,000,708 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2009/08/16 20:47:45 | 00,077,824 | ---- | C] () -- C:\WINDOWS\System32\hpzids01.dll
[2009/08/16 15:18:31 | 00,000,426 | ---- | C] () -- C:\WINDOWS\BRWMARK.INI
[2009/08/16 15:17:40 | 00,077,824 | ---- | C] () -- C:\WINDOWS\System32\BROSNMP.DLL
[2009/08/16 12:34:29 | 00,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2009/08/16 12:23:54 | 00,015,360 | ---- | C] () -- C:\Documents and Settings\Becca\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/08/16 05:39:26 | 00,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
[2009/08/15 20:36:51 | 00,581,632 | ---- | C] () -- C:\WINDOWS\System32\nvhwvid.dll
[2009/08/15 20:36:26 | 00,212,992 | ---- | C] () -- C:\WINDOWS\System32\nvapi.dll
[2004/11/28 20:55:40 | 00,872,507 | ---- | C] () -- C:\WINDOWS\System32\MESA.DLL

========== LOP Check ==========

[2010/01/17 15:15:57 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9
[2009/11/28 14:59:16 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Ralink Driver
[2009/08/16 15:26:18 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2009/08/16 12:17:10 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Becca\Application Data\Thunderbird

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >


< MD5 for: AGP440.SYS >
[2009/08/16 06:00:54 | 22,245,337 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:AGP440.sys
[2009/08/16 11:22:52 | 23,852,652 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp3.cab:AGP440.sys
[2009/08/16 06:00:54 | 22,245,337 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp2.cab:AGP440.sys
[2009/08/16 11:22:52 | 23,852,652 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp3.cab:AGP440.sys
[2008/04/13 13:36:38 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\ERDNT\cache\agp440.sys
[2008/04/13 13:36:38 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\ServicePackFiles\i386\agp440.sys
[2008/04/13 13:36:38 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\system32\drivers\agp440.sys
[2004/08/04 01:07:41 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\$NtServicePackUninstall$\agp440.sys
[2004/08/04 01:07:41 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\system32\ReinstallBackups\0003\DriverFiles\i386\AGP440.SYS

< MD5 for: ATAPI.SYS >
[2002/09/03 12:04:09 | 10,158,890 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp1.cab:atapi.sys
[2009/08/16 06:00:54 | 22,245,337 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:atapi.sys
[2009/08/16 11:22:52 | 23,852,652 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp3.cab:atapi.sys
[2009/08/16 06:00:54 | 22,245,337 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp2.cab:atapi.sys
[2009/08/16 11:22:52 | 23,852,652 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp3.cab:atapi.sys
[2010/01/25 07:26:55 | 00,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\ERDNT\cache\atapi.sys
[2008/04/13 13:40:30 | 00,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\ServicePackFiles\i386\atapi.sys
[2010/01/25 07:26:55 | 00,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\system32\dllcache\atapi.sys
[2010/01/25 07:26:55 | 00,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\system32\drivers\atapi.sys
[2004/08/04 00:59:42 | 00,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\$NtServicePackUninstall$\atapi.sys

< MD5 for: EVENTLOG.DLL >
[2008/04/13 19:11:53 | 00,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\ERDNT\cache\eventlog.dll
[2008/04/13 19:11:53 | 00,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\ServicePackFiles\i386\eventlog.dll
[2008/04/13 19:11:53 | 00,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\system32\eventlog.dll
[2004/08/04 02:56:42 | 00,055,808 | ---- | M] (Microsoft Corporation) MD5=82B24CB70E5944E6E34662205A2A5B78 -- C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll

< MD5 for: NETLOGON.DLL >
[2008/04/13 19:12:01 | 00,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\ERDNT\cache\netlogon.dll
[2008/04/13 19:12:01 | 00,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\ServicePackFiles\i386\netlogon.dll
[2008/04/13 19:12:01 | 00,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\system32\netlogon.dll
[2004/08/04 02:56:44 | 00,407,040 | ---- | M] (Microsoft Corporation) MD5=96353FCECBA774BB8DA74A1C6507015A -- C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll

< MD5 for: SCECLI.DLL >
[2004/08/04 02:56:44 | 00,180,224 | ---- | M] (Microsoft Corporation) MD5=0F78E27F563F2AAF74B91A49E2ABF19A -- C:\WINDOWS\$NtServicePackUninstall$\scecli.dll
[2008/04/13 19:12:05 | 00,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\ERDNT\cache\scecli.dll
[2008/04/13 19:12:05 | 00,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\ServicePackFiles\i386\scecli.dll
[2008/04/13 19:12:05 | 00,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\system32\scecli.dll

< %systemroot%\*. /mp /s >
< End of report >

Extra.txt log

OTL Extras logfile created on: 1/28/2010 6:42:42 AM - Run 1
OTL by OldTimer - Version 3.1.27.0 Folder = C:\Documents and Settings\Becca\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 61.00% Memory free
3.00 Gb Paging File | 3.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.21 Gb Total Space | 22.37 Gb Free Space | 60.12% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: CINNAMONBAY
Current User Name: Becca
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
https [open] -- "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "%programfiles%\internet explorer\iexplore.exe" (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Bonjour\mDNSResponder.exe" = C:\Program Files\Bonjour\mDNSResponder.exe:*:Disabled:Bonjour -- (Apple Inc.)
"C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVpnClient.exe" = C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVpnClient.exe:*:Enabled:SonicWALL Global VPN Client -- (SonicWALL, Inc.)
"C:\Program Files\AVG\AVG9\avgemc.exe" = C:\Program Files\AVG\AVG9\avgemc.exe:*:Disabled:avgemc.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgnsx.exe" = C:\Program Files\AVG\AVG9\avgnsx.exe:*:Disabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgupd.exe" = C:\Program Files\AVG\AVG9\avgupd.exe:*:Disabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Disabled:iTunes -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}" = PDFCreator
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java™ 6 Update 17
"{28DA7D8B-F9A4-4F18-8AA0-551B1E084D0D}" = Ralink RT2870 Wireless LAN Card
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3D3358A3-5C32-4CBA-B75F-4FA151A6E416}" = MicroLab Lite
"{45B8A76B-57EC-4242-B019-066400CD8428}" = BufferChm
"{53648F92-1CC5-22D2-A6DF-00A0C9A23BCD}" = SonicWALL Global VPN Client 4.0.0.830
"{6909F917-5499-482e-9AA1-FAD06A99F231}" = Toolbox
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6D8D64BE-F500-55B6-705D-DFD08AFE0624}" = Acrobat.com
"{6DD0C3FE-4AB6-4DC6-8A5C-CE1DCB8152E6}" = Silicon Laboratories CP210x VCP Drivers for Windows 2000/XP/2003 Server/Vista
"{76EFFC7C-17A6-479D-9E47-8E658C1695AE}" = Windows Backup Utility
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90110409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Professional
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90150409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Access 2003
"{99ECF41F-5CCA-42BD-B8B8-A8333E2E2944}" = iTunes
"{9D4B411F-42F9-4566-9621-13D3A969F871}" = Redistributable_MM
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-A92000000001}" = Adobe Reader 9.2
"{B19F9155-9337-4807-B5EF-ED471DDB2CCE}" = hph_software_req
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{C337BDAF-CB4E-47E2-BE1A-CB31BB7DD0E3}" = Apple Mobile Device Support
"{C78EAC6F-7A73-452E-8134-DBB2165C5A68}" = QuickTime
"{D1AE6D4D-C37A-487d-83D8-C333125B2459}" = HP Photosmart and Deskjet 7.0 Software
"{D78653C3-A8FF-415F-92E6-D774E634FF2D}" = Dell ResourceCD
"{D83BD5E2-5AF4-49F6-B5C1-484A9760E73D}" = Brother MFL-Pro Suite
"{FC8D21C8-7B29-4104-ADB0-FEE9CA1C7922}" = Folder Size for Windows
"Adobe AIR" = Adobe AIR
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.9
"AVG9Uninstall" = AVG Free 9.0
"BCM V.92 56K Modem" = BCM V.92 56K Modem
"CadStd" = CadStd
"ESET Online Scanner" = ESET Online Scanner v3
"HP Imaging Device Functions" = HP Imaging Device Functions 7.0
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Mozilla Firefox (3.5.7)" = Mozilla Firefox (3.5.7)
"Mozilla Thunderbird (2.0.0.23)" = Mozilla Thunderbird (2.0.0.23)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NVIDIA Drivers" = NVIDIA Drivers
"PROSet" = Intel® PRO Network Adapters and Drivers
"TightVNC_is1" = TightVNC 1.3.10
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"InstallShield_{3D3358A3-5C32-4CBA-B75F-4FA151A6E416}" = MicroLab Lite

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 8/16/2009 4:05:14 PM | Computer Name = CINAMONBAY | Source = MsiInstaller | ID = 1013
Description = Product: iTunes -- The installation of QuickTime did not complete
successfully. iTunes requires QuickTime.

Error - 8/16/2009 4:05:56 PM | Computer Name = CINAMONBAY | Source = MsiInstaller | ID = 1013
Description = Product: iTunes -- The installation of QuickTime did not complete
successfully. iTunes requires QuickTime.

Error - 10/24/2009 11:40:04 PM | Computer Name = CINNAMONBAY | Source = Application Error | ID = 1000
Description = Faulting application firefox.exe, version 1.9.1.3523, faulting module
unknown, version 0.0.0.0, fault address 0x33798001.

Error - 11/28/2009 9:31:06 AM | Computer Name = CINNAMONBAY | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: An internal certificate chaining error has occurred.

Error - 1/17/2010 4:07:16 PM | Computer Name = CINNAMONBAY | Source = Application Error | ID = 1000
Description = Faulting application firefox.exe, version 1.9.1.3642, faulting module
unknown, version 0.0.0.0, fault address 0x0a0d103b.

Error - 1/25/2010 8:00:59 AM | Computer Name = CINNAMONBAY | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This operation returned because the timeout period expired.

Error - 1/25/2010 8:01:02 AM | Computer Name = CINNAMONBAY | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.

[ System Events ]
Error - 12/23/2009 2:07:23 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 2:12:56 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 2:18:52 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 2:25:11 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 2:31:21 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 2:37:26 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 2:43:13 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 2:49:41 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 2:55:42 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.

Error - 12/23/2009 3:02:01 PM | Computer Name = CINNAMONBAY | Source = Dhcp | ID = 1001
Description = Your computer was not assigned an address from the network (by the
DHCP Server) for the Network Card with network address 006073E225ED. The following
error occurred: %%121. Your computer will continue to try and obtain an address on
its own from the network address (DHCP) server.


< End of report >


#10 schrauber

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Posted 28 January 2010 - 02:08 PM

Hi,


Delete ComboFix and Clean Up
Click Start > Run > type combofix /Uninstall > OK (Note the space between combofix and /Uninstall)
Please advise if this step is missed for any reason as it performs some important actions.



Please run OTL one more time and hit Cleanup. This will remove OTL and all helper tools.




Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it Clean smile.gif



Below I have outlined a series of categories that outline how you can increase the security of your computer so that you will not be infected again in the future.


Practice Safe Internet

One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:
  1. If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.

  2. If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.

  3. If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.

  4. If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article: Foistware, And how to avoid it.

    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites

  5. Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.

  6. Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.

  7. When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.

  8. Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.

  9. Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.

  10. DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
Visit Microsoft's Windows Update Site Frequently

It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Make Internet Explorer 7 more secure
  1. From within Internet Explorer click on the Tools menu and then click on Options.
  2. Click once on the Security tab
  3. Click once on the Internet icon so it becomes highlighted.
  4. Click once on the Custom Level button.
    1. Change the Download signed ActiveX controls to Prompt
    2. Change the Download unsigned ActiveX controls to Disable
    3. Change the Initialize and script ActiveX controls not marked as safe to Disable
    4. Change the Installation of desktop items to Prompt
    5. Change the Launching programs and files in an IFRAME to Prompt
    6. Change the Navigate sub-frames across different domains to Prompt
    7. When all these settings have been made, click on the OK button.
    8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
  5. Next press the Apply button and then the OK to exit the Internet Properties page.

Use an AntiVirus Software

It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


Install SpywareBlaster

SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly
Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
regards,
schrauber

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#11 soldering

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Posted 28 January 2010 - 02:59 PM

Everything seems to be working and the uninstall went well. Thank you for your help.

Do you know what the cause was?

Thanks again.

Matthew

#12 schrauber

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Posted 28 January 2010 - 04:14 PM

The cause was a rootkit from the TDSS/TDL3 family, very active in the moment.

And you're welcome smile.gif.
regards,
schrauber

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#13 schrauber

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Posted 02 February 2010 - 01:12 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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