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Several problems- browser redirects, Internet Security 2010, DCOM server process termination


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#1 myopic

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Posted 17 January 2010 - 06:18 PM

Hello BleepingComputer.

Recently I have been getting several problems on my desktop, running Windows XP Home Edition, which I believe to be virus related. I believe I got rid of Internet Security 2010, but cannot be completely sure. I am also still experiencing the browser redirects to random websites (on Firefox, I don't use IE). I ran Malwarebyte's Antimalware's quick scan multiple times and nothing came up.

I also had a problem where a popup with the message "DCOM server process launcher service has terminated unexpectedly" with a timer of 60 seconds. I googled it and turned the shutdown timer off, and it seems to be a virus or malware related problem.

Any suggestions on what I should do next?

Your help is much appreciated, thank you in advance.

EDIT: I just realized that I posted 3 problems in the same post, but all of these problems started at the same time so I assume they originated from the same problem. If there is a problem with this, please let me know.

Edited by myopic, 17 January 2010 - 06:23 PM.


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#2 myopic

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Posted 12 February 2010 - 03:35 PM

I'm not sure if I'm allowed to bump this, and sorry if I'm not, but it's been almost a month and these problems are driving me crazy. Thanks in advance.

#3 Orange Blossom

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Posted 20 February 2010 - 09:15 PM

Hello,

Sorry for the delay. With the hijacker in the middle of your topic, it looked as though you were already receiving assistance. I'm going to assume that you followed the removal guide for Internet Security 2010. Therefore, I suggest you follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 Orange Blossom

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Posted 26 February 2010 - 11:58 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/298689/redirect-virus-frequent-symantec-traffic-blocks/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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