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Infected with Antivirus Pro 2010


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#1 bcrawford33

bcrawford33

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Posted 17 January 2010 - 02:00 PM

This computer became infrected with Antivirus Pro 2010. I Googled for help and was directed to your site, Bleepingcomputer.com. I somehow was able to stop one of the processes that was preventing me access to the Internet, downloaded Malwarebytes' Anti-Malware, finally got to run a scan and I think this may have fixed the problem, however, I am not sure. That Antivirus is a viscous piece of malware and I want to be sure it is entirely removed. I hope I am following your instructions correctly so I am pasting one of the logs below and attaching three others. the DDS log, the Root Repeal log and the Malwarebytes log.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Brian Crawford at 12:36:21.10 on Sun 01/17/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1279.586 [GMT -6:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4}
FW: Norton 360 *enabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Documents and Settings\Brian Crawford\Local Settings\Application Data\AbacastDistributedOnDemand\Node\11\AbacastDistributedOnDemand.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Brian Crawford\Local Settings\Temporary Internet Files\Content.IE5\MXI50MLZ\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://127.0.0.1:4664/&s=x666twfXoL3M9e8bOQQfkFa0wUw
uSearch Bar = hxxp://www.mirarsearch.com/?useie5=1&q=
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [AbacastDistributedOnDemand:11] c:\documents and settings\brian crawford\local settings\application data\abacastdistributedondemand\node\11\AbacastDistributedOnDemand.exe -r:11 -x:1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\brian crawford\local settings\application data\google\update\GoogleUpdate.exe" /c
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventr~1.lnk - c:\program files\broderbund\printmaster\PMremind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1223583498640
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} - hxxp://ak.imgag.com/imgag/cp/install/Crusher.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://gregg-valby.webex.com/client/T27L/webex/ieatgpc.cab
TCP: {F8C2FAF2-1F15-432C-A58C-53241B875501} = 192.168.1.1
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\brianc~1\applic~1\mozilla\firefox\profiles\3t2gkhwg.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.vlender.com/
FF - prefs.js: keyword.URL - hxxp://search.imgag.com/?appid=egtb&c=&sbs=1&sc=&f=web&vernum=3.1&uid=&did={010a4bbc-c1ff-4e14-bf49-ba5e67f6583e}&component=UnifiedToolbarFF&q=
FF - component: c:\program files\mozilla firefox\components\coFFPlgn.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\brian crawford\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-3 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100117.002\NAVENG.SYS [2010-1-17 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100117.002\NAVEX15.SYS [2010-1-17 1323568]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-4-27 30192]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-10-9 1245064]

=============== Created Last 30 ================

2010-01-17 17:02:22 0 d-----w- c:\windows\ie8updates
2010-01-17 17:00:04 0 d-sh--w- c:\documents and settings\brian crawford\IECompatCache
2010-01-17 16:59:55 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-01-17 16:59:55 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-01-17 16:58:45 0 d-sh--w- c:\documents and settings\brian crawford\PrivacIE
2010-01-17 16:54:18 0 d-sh--w- c:\documents and settings\brian crawford\IETldCache
2010-01-17 16:39:02 0 dc-h--w- c:\windows\ie8
2010-01-16 18:08:12 0 d-----w- c:\docume~1\brianc~1\applic~1\Malwarebytes
2010-01-16 18:02:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-16 18:02:36 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-16 18:02:36 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-16 18:02:36 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-29 06:22:04 310 ----a-w- c:\documents and settings\brian crawford\UnifiedToolbarCleanup.bat
2009-12-27 21:33:01 0 d-----w- c:\program files\MediaMonkey
2009-12-26 22:38:41 0 d-----w- c:\docume~1\brianc~1\applic~1\Avery
2009-12-26 22:33:38 0 d-----w- c:\program files\Avery Dennison
2009-12-26 22:32:40 0 d-----w- c:\windows\Downloaded Installations
2009-12-21 19:25:30 69 ----a-w- c:\windows\NeroDigital.ini
2009-12-21 17:17:07 0 d-----w- c:\docume~1\alluse~1\applic~1\Nero
2009-12-19 20:07:35 0 d-----w- c:\windows\system32\EWS
2009-12-19 19:39:36 0 d-----w- c:\program files\Easy CD & DVD Cover Creator
2009-12-18 20:06:14 0 d-----w- c:\docume~1\brianc~1\applic~1\webex

==================== Find3M ====================

2009-11-21 22:41:24 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-17 03:21:04 48896 ---ha-w- c:\windows\system32\mlfcache.dat
2009-11-15 17:45:04 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2008-10-15 08:06:44 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100620081013\index.dat
2008-10-15 08:06:44 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101520081016\index.dat

============= FINISH: 12:37:00.12 ===============

Attached Files



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#2 Blind Faith

Blind Faith

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Posted 24 January 2010 - 08:01 AM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



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#3 thcbytes

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Posted 29 January 2010 - 10:54 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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