Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Malwarebytes help


  • Please log in to reply
3 replies to this topic

#1 mexicanninja77

mexicanninja77

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:08 PM

Posted 17 January 2010 - 10:41 AM

Hello,

I was infected with the Internet Security virus, and I followed the removal guide from here:
http://www.bleepingcomputer.com/virus-remo...t-security-2010. I performed the scan and clicked on "Removed Selected" to remove everything. When asked to reboot, I did, but now my computer is stuck on the Windows XP loading screen. What can I do to get it to continue rebooting so I can get rid of the rest of the malware? Any help would be appreciated. Thanks!

BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:08:08 PM

Posted 17 January 2010 - 11:15 AM

Welcome to BC

Is it stuck and just sitting there or is it in a login/logout loop?

Fix Windows XP LogOn/Logoff Loop ...... thinkinginpixels
http://thinkinginpixels.com/quick-fixes/fi...onlog-off-loop/
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 mexicanninja77

mexicanninja77
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:08 PM

Posted 17 January 2010 - 05:32 PM

It was stuck there for about an hour, so I pressed the power button until it turned off, then I booted it up again. Then a blue screen popped up saying that Windows encountered an error and that the system needed to be restarted again. So I restarted, then a black screen popped up prompting me to select from starting in Safe Mode, etc. I selected start Windows normally, and everything seems fine now. Did I make a mistake anywhere in the process and screwed everything up, or am I malware free now?

#4 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:08:08 PM

Posted 18 January 2010 - 08:21 PM

If I were you I would play it safe and submit a DDS / HJT scan


Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

You will also be instructed to create a Root Repeal Log

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users