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Virus disables mouse during System Restore

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#1 Joeeee


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Posted 17 January 2010 - 07:26 AM

A virus doesn't let the mouse appear in System Restore. To fix it you go into safe mode and type stuff in cmd promt because I had this problem before. But I can't find those instructions anymore. Thanks.

Also, a program my friend has is much too large for his screen. Thanks.

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#2 Queen-Evie


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Posted 17 January 2010 - 09:59 AM

Do you want to use System Restore in an attempt to get rid of the virus?

If so:

"System Restore will allow you to restore your system's configuration to a previous state. In some cases that means that viruses or spyware will be "undone" as part of the process. But system restore does not remove infected files from your system, and you can quickly get infected again. It also does nothing to prevent new threats from arriving." (Ask Leo)

Instead, start a topic in AM I INFECTED?
Provide as many details as possible about your problem.

One of our malware removal experts will help you clean your system.

After posting in AM I INFECTED, please go to go to Tidiness, post the link to this topic and asked that it be closed. After your system is declared clean, you can request that this topic be re-opened if the mouse problem persists.

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