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trojan vundo please help


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#1 vthunstrom

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Posted 17 January 2010 - 12:23 AM

please help...my symantec says it is trojan.vundo and gets rid of it i reboot then it's back. i keep getting pop ups advanced system care pro picks it up to but it comes right back.
Thanks in advanced for your help!

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#2 Elise

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Posted 17 January 2010 - 06:20 AM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Please describe the issues you are experiencing with your computer.

regards, Elise


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#3 vthunstrom

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Posted 17 January 2010 - 06:44 PM

I keep getting pop ups, slow running computer, and symantec picks up the viruses but they are back as soon as they are removed. Also now getting all kinds of bad image warningswith the dll

#4 cardnal

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Posted 17 January 2010 - 07:31 PM

If you have the vundo trojan try going to;
http://download.cnet.com/Malwarebytes-Anti...l?tag=mncol;pop
get this;
Malwarebytes Anti-Malware 1.44
Try to run it to clean up the vundo ...I had good results with it and I had the vundo.H.

good luck,
cardnal

#5 boopme

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Posted 17 January 2010 - 11:04 PM

After running that post the scan log for review.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#6 vthunstrom

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Posted 18 January 2010 - 12:50 PM

Ok I ran the program and when I try to open the log file it opens ITUNES!!! WTF?

#7 boopme

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Posted 18 January 2010 - 02:57 PM

Ok let's listen to some tunes then :thumbsup:

Now run DRWeb just more junk in the way.
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#8 vthunstrom

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Posted 19 January 2010 - 12:37 AM

0E8C0000.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine;Trojan.Fakealert.2099;Deleted.;
49BEEC00.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\00900000;Trojan.Fakealert.458;Deleted.;
49BEFA27.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\00900001;Trojan.Fakealert.2088;Deleted.;
4B7FE735.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\03340000;Trojan.Fakealert.2099;Deleted.;
493E222E.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08140000;Trojan.Fakealert.458;Deleted.;
493E222F.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08140000;Trojan.Fakealert.458;Deleted.;
493FC6FF.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08340000;Trojan.Fakealert.458;Deleted.;
4CFC6B9C.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0CA00000;Trojan.Packed.357;Deleted.;
4F575ECA.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0F140001;Trojan.Siggen.3283;Deleted.;
htdvdauthor.dll;C:\Program Files\honestech VHS to DVD 3.0 Deluxe;Adware.Cinmus.origin;Incurable.Moved.;
A0013651.dll;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP15;Program.Fakespeedup;Incurable.Moved.;

#9 boopme

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Posted 19 January 2010 - 02:47 PM

Hi, this is good...
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 vthunstrom

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Posted 20 January 2010 - 03:06 PM

UPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/20/2010 at 11:28 AM

Application Version : 4.33.1000

Core Rules Database Version : 4496
Trace Rules Database Version: 2310

Scan type : Complete Scan
Total Scan Time : 02:17:51

Memory items scanned : 217
Memory threats detected : 0
Registry items scanned : 5991
Registry threats detected : 0
File items scanned : 28952
File threats detected : 8

Adware.Vundo/Variant-Slider
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\A0012605.DLL

Adware.Vundo/Variant-[Fixed]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\A0012606.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\A0012609.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\A0012610.DLL

Adware.Vundo/Variant-Insane
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\A0012607.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP13\A0012608.DLL

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP15\A0013628.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP15\A0013629.DLL

#11 boopme

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Posted 20 January 2010 - 10:29 PM

Looks real good How is it running now?

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 vthunstrom

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Posted 21 January 2010 - 12:46 AM

The pc is running pretty good now! Yay! Thank you! I still get itunes when i try to open the log file on mbam.

scan results....

C:\WINDOWS\system32\navifaya.dll.tmp a variant of Win32/Adware.SuperJuan.S application cleaned by deleting - quarantined
C:\WINDOWS\system32\petolahu.dll.tmp a variant of Win32/Adware.SuperJuan.S application cleaned by deleting - quarantined
C:\WINDOWS\system32\zufajudi.dll.tmp a variant of Win32/Adware.SuperJuan.S application cleaned by deleting - quarantined

Edited by vthunstrom, 21 January 2010 - 12:49 AM.


#13 boopme

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Posted 21 January 2010 - 12:11 PM

Awesome! Let's try this and see if that issue goes away.
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 vthunstrom

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Posted 22 January 2010 - 12:43 AM

still opens itunes

#15 boopme

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Posted 22 January 2010 - 12:50 AM

Hello, I think you should ask this at MBam's forum as it may be a bug. It's their software and they have great support. I am not running you off. I have no solution and would appreciate if you return the solution here for mine and others benefit.

Post in this forum
General Malwarebytes' Anti-Malware Forum
http://www.malwarebytes.org/forums/index.php
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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