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18 replies to this topic

#1 nirina

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Posted 17 January 2010 - 12:05 AM

Hi,

I'm hoping you can help me! I see that Boopme has already replied to a similar post, but i wasn't sure whether i should just copy the reccommendations for this other person. I thought it a safer bet to describe my problem.

When i type a search into Google, it comes up with a list, as usual, however when i click on a link, IE redirects me to various other sites. It will usually go through 2 or 3 before it stops.

Prior to the google problem, I was having different problems, and i gave my laptop to a friend who said he ran some programs on it, and gave it back to me. That's when i started noticing the google thing. Before, Avast came up with some virus alerts, it said it was win32:malware-gen virus, located in my C:/Windows/Temp folder... it kept giving me different locations within the folder, i kept removing the files, but the virus alerts continued, which was i handed my computer over to my friend. When i got it back, the only problem was the google results problem.

I have since removed Avast and replaced it with AntiVir, and am running a scan on my laptop to see if it detects anything...i have also removed Mozilla, so that i only have one browser on my pc.

I really hope u can help. I hope i have been clear, if u need more info/clarification, please let me know.

My system is
Windows Vista Home Premium
Intel® Core™ Duo CPU T7300 @ 2.00GHz
2.00 GB RAM
ATI Mobility Radeon HD 2400
System Type: 32-bit Operating System

Thanks in advance!

Edited by nirina, 17 January 2010 - 01:04 AM.


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#2 nirina

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Posted 17 January 2010 - 12:42 AM

i also forgot to add that for some reason now, windows defender is blocking certain programs from starting at the startup...?!?

and the virus scan finished, here is the log: it says that some places couldnt be accessed and so some viruses couldn't be deleted...help!



Avira AntiVir Personal
Report file date: 17 January 2010 05:20

Scanning for 1547035 virus strains and unwanted programs.

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows Vista
Windows version : (Service Pack 2) [6.0.6002]
Boot mode : Normally booted
Username : SYSTEM
Computer name : JO_NIRINA

Version information:
BUILD.DAT : 9.0.0.415 21609 Bytes 08/11/2009 10:00:00
AVSCAN.EXE : 9.0.3.10 466689 Bytes 13/10/2009 10:26:33
AVSCAN.DLL : 9.0.3.0 40705 Bytes 27/02/2009 09:58:24
LUKE.DLL : 9.0.3.2 209665 Bytes 20/02/2009 10:35:49
LUKERES.DLL : 9.0.2.0 12033 Bytes 27/02/2009 09:58:52
VBASE000.VDF : 7.10.0.0 19875328 Bytes 06/11/2009 06:35:52
VBASE001.VDF : 7.10.1.0 1372672 Bytes 19/11/2009 04:19:16
VBASE002.VDF : 7.10.1.1 2048 Bytes 19/11/2009 04:19:17
VBASE003.VDF : 7.10.1.2 2048 Bytes 19/11/2009 04:19:17
VBASE004.VDF : 7.10.1.3 2048 Bytes 19/11/2009 04:19:17
VBASE005.VDF : 7.10.1.4 2048 Bytes 19/11/2009 04:19:17
VBASE006.VDF : 7.10.1.5 2048 Bytes 19/11/2009 04:19:17
VBASE007.VDF : 7.10.1.6 2048 Bytes 19/11/2009 04:19:17
VBASE008.VDF : 7.10.1.7 2048 Bytes 19/11/2009 04:19:17
VBASE009.VDF : 7.10.1.8 2048 Bytes 19/11/2009 04:19:18
VBASE010.VDF : 7.10.1.9 2048 Bytes 19/11/2009 04:19:18
VBASE011.VDF : 7.10.1.10 2048 Bytes 19/11/2009 04:19:18
VBASE012.VDF : 7.10.1.11 2048 Bytes 19/11/2009 04:19:18
VBASE013.VDF : 7.10.1.79 209920 Bytes 25/11/2009 04:19:19
VBASE014.VDF : 7.10.1.128 197632 Bytes 30/11/2009 04:19:19
VBASE015.VDF : 7.10.1.178 195584 Bytes 07/12/2009 04:19:19
VBASE016.VDF : 7.10.1.224 183296 Bytes 14/12/2009 04:19:20
VBASE017.VDF : 7.10.1.247 182272 Bytes 15/12/2009 04:19:20
VBASE018.VDF : 7.10.2.30 198144 Bytes 21/12/2009 04:19:21
VBASE019.VDF : 7.10.2.63 187392 Bytes 24/12/2009 04:19:21
VBASE020.VDF : 7.10.2.93 195072 Bytes 29/12/2009 04:19:21
VBASE021.VDF : 7.10.2.131 201216 Bytes 07/01/2010 04:19:22
VBASE022.VDF : 7.10.2.158 192000 Bytes 11/01/2010 04:19:22
VBASE023.VDF : 7.10.2.186 200704 Bytes 14/01/2010 04:19:23
VBASE024.VDF : 7.10.2.187 2048 Bytes 14/01/2010 04:19:23
VBASE025.VDF : 7.10.2.188 2048 Bytes 14/01/2010 04:19:23
VBASE026.VDF : 7.10.2.189 2048 Bytes 14/01/2010 04:19:23
VBASE027.VDF : 7.10.2.190 2048 Bytes 14/01/2010 04:19:23
VBASE028.VDF : 7.10.2.191 2048 Bytes 14/01/2010 04:19:23
VBASE029.VDF : 7.10.2.192 2048 Bytes 14/01/2010 04:19:23
VBASE030.VDF : 7.10.2.193 2048 Bytes 14/01/2010 04:19:24
VBASE031.VDF : 7.10.2.203 257024 Bytes 16/01/2010 04:19:25
Engineversion : 8.2.1.142
AEVDF.DLL : 8.1.1.2 106867 Bytes 08/11/2009 06:38:52
AESCRIPT.DLL : 8.1.3.7 594296 Bytes 17/01/2010 04:19:31
AESCN.DLL : 8.1.3.1 127348 Bytes 17/01/2010 04:19:31
AESBX.DLL : 8.1.1.1 246132 Bytes 08/11/2009 06:38:44
AERDL.DLL : 8.1.3.4 479605 Bytes 17/01/2010 04:19:30
AEPACK.DLL : 8.2.0.5 422262 Bytes 17/01/2010 04:19:30
AEOFFICE.DLL : 8.1.0.38 196987 Bytes 08/11/2009 06:38:38
AEHEUR.DLL : 8.1.0.195 2232695 Bytes 17/01/2010 04:19:29
AEHELP.DLL : 8.1.10.0 237942 Bytes 17/01/2010 04:19:27
AEGEN.DLL : 8.1.1.83 369014 Bytes 17/01/2010 04:19:26
AEEMU.DLL : 8.1.1.0 393587 Bytes 08/11/2009 06:38:26
AECORE.DLL : 8.1.9.5 184693 Bytes 17/01/2010 04:19:26
AEBB.DLL : 8.1.0.3 53618 Bytes 08/11/2009 06:38:20
AVWINLL.DLL : 9.0.0.3 18177 Bytes 12/12/2008 07:47:59
AVPREF.DLL : 9.0.3.0 44289 Bytes 26/08/2009 14:14:02
AVREP.DLL : 8.0.0.3 155905 Bytes 20/01/2009 13:34:28
AVREG.DLL : 9.0.0.0 36609 Bytes 05/12/2008 09:32:09
AVARKT.DLL : 9.0.0.3 292609 Bytes 24/03/2009 14:05:41
AVEVTLOG.DLL : 9.0.0.7 167169 Bytes 30/01/2009 09:37:08
SQLITE3.DLL : 3.6.1.0 326401 Bytes 28/01/2009 14:03:49
SMTPLIB.DLL : 9.2.0.25 28417 Bytes 02/02/2009 07:21:33
NETNT.DLL : 9.0.0.0 11521 Bytes 05/12/2008 09:32:10
RCIMAGE.DLL : 9.0.0.25 2438913 Bytes 15/05/2009 14:39:58
RCTEXT.DLL : 9.0.73.0 86785 Bytes 13/10/2009 11:25:47

Configuration settings for the scan:
Jobname.............................: Complete system scan
Configuration file..................: c:\program files\avira\antivir desktop\sysscan.avp
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:, D:,
Process scan........................: on
Scan registry.......................: on
Search for rootkits.................: on
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium
Deviating risk categories...........: +APPL,+GAME,+JOKE,+PCK,+PFS,+SPR,

Start of the scan: 17 January 2010 05:20

Starting search for hidden objects.
**i removed some file names here.**
'120791' objects were checked, '17' hidden objects were found.

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'VSSVC.exe' - '1' Module(s) have been scanned
Scan process 'dllhost.exe' - '1' Module(s) have been scanned
Scan process 'SSU.exe' - '1' Module(s) have been scanned
Scan process 'CCC.exe' - '1' Module(s) have been scanned
Scan process 'iPodService.exe' - '1' Module(s) have been scanned
Scan process 'ehmsas.exe' - '1' Module(s) have been scanned
Scan process 'Mctray.exe' - '1' Module(s) have been scanned
Scan process 'ehtray.exe' - '1' Module(s) have been scanned
Scan process 'sidebar.exe' - '1' Module(s) have been scanned
Scan process 'SpySweeperUI.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned
Scan process 'UdaterUI.exe' - '1' Module(s) have been scanned
Scan process 'ASScrPro.exe' - '1' Module(s) have been scanned
Scan process 'DMedia.exe' - '1' Module(s) have been scanned
Scan process 'SynTPEnh.exe' - '1' Module(s) have been scanned
Scan process 'KBFiltr.exe' - '1' Module(s) have been scanned
Scan process 'ATKOSD.exe' - '1' Module(s) have been scanned
Scan process 'ACEngSvr.exe' - '1' Module(s) have been scanned
Scan process 'MOM.exe' - '1' Module(s) have been scanned
Scan process 'sm56hlpr.exe' - '1' Module(s) have been scanned
Scan process 'IAANOTIF.EXE' - '1' Module(s) have been scanned
Scan process 'ALU.exe' - '1' Module(s) have been scanned
Scan process 'RtHDVCpl.exe' - '1' Module(s) have been scanned
Scan process 'MSASCui.exe' - '1' Module(s) have been scanned
Scan process 'mobsync.exe' - '1' Module(s) have been scanned
Scan process 'ACMON.exe' - '1' Module(s) have been scanned
Scan process 'BatteryLife.exe' - '1' Module(s) have been scanned
Scan process 'wcourier.exe' - '1' Module(s) have been scanned
Scan process 'ATKOSD2.exe' - '1' Module(s) have been scanned
Scan process 'HControl.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'dwm.exe' - '1' Module(s) have been scanned
Scan process 'WmiPrvSE.exe' - '1' Module(s) have been scanned
Scan process 'SearchIndexer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'naPrdMgr.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'SpySweeper.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'spmgr.exe' - '1' Module(s) have been scanned
Scan process 'RegSrvc.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'FrameworkService.exe' - '1' Module(s) have been scanned
Scan process 'IAANTMON.EXE' - '1' Module(s) have been scanned
Scan process 'EvtEng.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'mDNSResponder.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'ashServ.exe' - '1' Module(s) have been scanned
Scan process 'GFNEXSrv.exe' - '1' Module(s) have been scanned
Scan process 'wlanext.exe' - '1' Module(s) have been scanned
Scan process 'ASLDRSrv.exe' - '1' Module(s) have been scanned
Scan process 'ADSMSrv.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'Ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'SLsvc.exe' - '1' Module(s) have been scanned
Scan process 'audiodg.exe' - '0' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'Ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'WRConsumerService.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsm.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'wininit.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
86 processes with 86 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!

Starting to scan executable files (registry).
The registry was scanned ( '44' files ).


Starting the file scan:

Begin scan in 'C:\' <VistaOS>
C:\hiberfil.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\pagefile.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\Qoobox\Quarantine\C\Windows\System32\hpkqfbh.dll.vir
[DETECTION] Is the TR/Crypt.FKM.Gen Trojan
C:\Users\Nirina\AppData\Local\Microsoft\Windows Live Mail\Hotmail (jo c53\Inbox\21571144-000003E3.eml
[0] Archive type: MIME
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
--> file0.html
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
C:\Users\Nirina\AppData\Local\Microsoft\Windows Live Mail\Hotmail (jo c53\Inbox\72422713-00000365.eml
[0] Archive type: MIME
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
--> file0.html
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
C:\Users\Nirina\AppData\Local\Microsoft\Windows Live Mail\Hotmail (jo c53\Inbox\7F4155C1-00000363.eml
[0] Archive type: MIME
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
--> file0.html
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
C:\Windows\System32\SsiEfr.exe
[WARNING] The file could not be opened!
C:\Windows\System32\wrLZMA.dll
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[WARNING] The file could not be opened!
Begin scan in 'D:\' <DATA>

Beginning disinfection:
C:\Qoobox\Quarantine\C\Windows\System32\hpkqfbh.dll.vir
[DETECTION] Is the TR/Crypt.FKM.Gen Trojan
[NOTE] The file was moved to '4bbda5ba.qua'!
C:\Users\Nirina\AppData\Local\Microsoft\Windows Live Mail\Hotmail (jo c53\Inbox\21571144-000003E3.eml
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
[NOTE] The file was moved to '4b87a57b.qua'!
C:\Users\Nirina\AppData\Local\Microsoft\Windows Live Mail\Hotmail (jo c53\Inbox\72422713-00000365.eml
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
[NOTE] The file was moved to '4b86a57c.qua'!
C:\Users\Nirina\AppData\Local\Microsoft\Windows Live Mail\Hotmail (jo c53\Inbox\7F4155C1-00000363.eml
[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus
[NOTE] The file was moved to '4b86a590.qua'!
C:\Windows\System32\wrLZMA.dll
[DETECTION] Is the TR/Crypt.XPACK.Gen Trojan
[WARNING] An error has occurred and the file was not deleted. ErrorID: 26004
[WARNING] The source file could not be found.
[NOTE] Attempting to perform action using the ARK library.
[NOTE] The file was moved to '4b9ea5bd.qua'!


End of the scan: 17 January 2010 06:51
Used time: 1:30:05 Hour(s)

The scan has been done completely.

25072 Scanned directories
326849 Files were scanned
8 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
5 Files were moved to quarantine
0 Files were renamed
4 Files cannot be scanned
326837 Files not concerned
15202 Archives were scanned
4 Warnings
7 Notes
120791 Objects were scanned with rootkit scan
17 Hidden objects were found

Edited by nirina, 17 January 2010 - 01:03 AM.


#3 boopme

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Posted 17 January 2010 - 01:56 AM

Hello and welcome, Did CombFix remove things?

We should do these scans also.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 nirina

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Posted 17 January 2010 - 02:24 AM

Here is the log for MBAM:

Malwarebytes' Anti-Malware 1.44
Database version: 3581
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

17/01/2010 08:18:36
mbam-log-2010-01-17 (08-18-36).txt

Scan type: Quick Scan
Objects scanned: 100747
Time elapsed: 8 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I will now download and start the other 2 processes.

You asked whether Combofix deleted anything. There are 3 new programs on my desktop: CCleaner, MBAM and Combofix. How will i know?

#5 nirina

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Posted 17 January 2010 - 06:56 AM

Hi, this is the log for SUPER:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/17/2010 at 10:16 AM

Application Version : 4.33.1000

Core Rules Database Version : 4486
Trace Rules Database Version: 2303

Scan type : Complete Scan
Total Scan Time : 01:27:56

Memory items scanned : 301
Memory threats detected : 0
Registry items scanned : 6685
Registry threats detected : 0
File items scanned : 127840
File threats detected : 2

Adware.Tracking Cookie
C:\Users\Nirina\AppData\Roaming\Microsoft\Windows\Cookies\Low\nirina@adserver.adtechus[1].txt
C:\Users\Nirina\AppData\Roaming\Microsoft\Windows\Cookies\Low\nirina@collective-media[1].txt

The computer seems to be running much much faster, however a few quick google searches shows that something is still wrong.

i typed in antivir into google, and clicked on a the first few links which seemed to work, and then when i tried a thrid, another page that the one selected opened. in this case, another IE window was also opened. :thumbsup: :flowers: :trumpet:

Windows defender is also still stoppping certain programs from running... :inlove: :huh: :huh:

#6 nirina

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Posted 17 January 2010 - 07:03 AM

The following websites are NOT those i selected, but those that IE redirected to:

changingfaces.com
competitorsite.com
cs102175.com
dl.betanews.com
fileforum.betanews.com
findshell.com
fr.memoletter.com
websentric.com

i also noticed in the C: Windows folder that there are more .exe programs, that were created today or yesterday...there isn't much info on these programs when i click properties...

i also ran another AntiVir scan, it didn't find any viruses, but issued this warning:

Begin scan in 'C:\' <VistaOS>
C:\hiberfil.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\pagefile.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\Windows\System32\SsiEfr.exe
[WARNING] The file could not be opened!
Begin scan in 'D:\' <DATA>

Are these dangerous? is there anyway of scanning them?

I hope this helps...?! :thumbsup:

Edited by nirina, 17 January 2010 - 11:10 AM.


#7 boopme

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Posted 17 January 2010 - 11:48 AM

Hi, the first 2 in Antivir are sytem files and are always locked. It is just saying they are not scanned, could be worded better and not sound like a threat.
SsiEfr.exe....is SpySweeper's Early File Remover. OK if you installed Spysweeper.

I should have asked if you ran ComboFix
Uninstall Combofix
  • Press the Windows Key + R on your keyboard.
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    <Notice the space between the "x" and "/".>

    Posted Image

  • The following will implement some very important cleanup procedures as well as reset System Restore points.

CCleaner is good but only the very knowledgeable shoul use it's Registry cleaner.


Now,appears we still have to clean. Do these and let me know how it's doing.


Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 nirina

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Posted 17 January 2010 - 12:06 PM

I tried the Windows + R key; and typed in ComboFix /Uninstall and it comes up with an error message:

Windows cannot find 'ComboFix'. Make sure you typed the name correctly, and then try again.

I tried retyping, it still doesn't find it...even though i can see it on my desktop! argh! can i just manually select it using the browse button?

should i continue with the GooredFix and the rest if it can't find combofix?

Edited by nirina, 17 January 2010 - 12:22 PM.


#9 boopme

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Posted 17 January 2010 - 12:22 PM

Yes continue with the cleaning . We can get that last.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 nirina

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Posted 17 January 2010 - 12:36 PM

GooredFix by jpshortstuff (08.01.10.1)
Log created at 18:35 on 17/01/2010 (Nirina)
Firefox version [Unable to determine]

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [12:33 28/11/2009]

C:\Users\Nirina\Application Data\Mozilla\Firefox\Profiles\gchca4o2.default\extensions\
{20a82645-c095-46ed-80e3-08825760534b} [18:47 01/11/2009]
{E2883E8F-472F-4fb0-9522-AC9BF37916A7} [11:40 17/11/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [22:37 13/02/2009]

-=E.O.F=-

#11 nirina

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Posted 17 January 2010 - 07:47 PM

Hi, sorry for the delay in replying, the scan took a very long time. i'm also having problems. the Dr Web scanner has finished; and i selected to save the log, however the program is not responding anymore and the log file is not being created. i've had to exit the program, and i'm going to try running it again. hopefully it will work this time.

Edited by nirina, 17 January 2010 - 09:57 PM.


#12 boopme

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Posted 17 January 2010 - 10:46 PM

Hi try it in normal we may have to remove thingd=s to get other things to work.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 nirina

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Posted 18 January 2010 - 05:20 PM

Again, sorry, for the late reply, this time i had to take a 6hr train ride! so am back online...

Ok, so i tried running the scan again, and i stopped it before the end and it gave me a report:

iaStor.sys;C:\Windows\system32\drivers;BackDoor.Tdss.1866;Cured.;
iastor.sys;c:\windows\system32\drivers;BackDoor.Tdss.1866;Cured.;
iaStor.sys;C:\Windows\System32\drivers;BackDoor.Tdss.1866;Cured.;

then i tried running the scan again, and it went to the end, but then, again, when i tried getting the report, it wouldn't give me one, and the program crashed.

i'm running the scan again in normal.

I'm also noticing that this keeps coming up everytime i do an express scan:
iaStor.sys;C:\Windows\system32\drivers;BackDoor.Tdss.565;Eradicated.;

but it didn't come up in the report...i'll post the report from normal mode when it's done...if it works!

Edited by nirina, 18 January 2010 - 06:18 PM.


#14 nirina

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Posted 18 January 2010 - 07:34 PM

Hi again,

Well, i've had no luck with DrWeb. When i tried runnning the scan in normal mode, i get the blue screen and the computer reboots...i don't know what to do now...help... :thumbsup:

#15 boopme

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Posted 18 January 2010 - 11:39 PM

Hello, hope the ride wasn't too bad. That file bothers me too.
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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