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Question re. Internet Security 2010- separate User Accounts A

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#1 xingxang


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  • Local time:11:57 AM

Posted 16 January 2010 - 05:06 PM

Hello. A friends' laptop became infected with Internet Security 2010. I followed directions according to this tutorial:


The malware seemed to have been removed. But a day after I returned the laptop to my friend, he that his User Account seemed to work fine, but that his wife's User Account was still showing signs of infection. So I re-scanned using his wife's User Account, and sure enough, there were signs of lingering infection. I then followed the same steps from the page linked above for the wife's User Account and now all seems fine.

My question- do viruses/Malware usually have to be removed from ALL User Accounts? I had assumed that running anti-malware fixes did not depend on which User Accounts were being used at the time.

Any enlightenment into this matter would be greatly appreciated.

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