Hello. A friends' laptop became infected with Internet Security 2010. I followed directions according to this tutorial:http://www.bleepingcomputer.com/virus-remo...t-security-2010
The malware seemed to have been removed. But a day after I returned the laptop to my friend, he that his User Account seemed to work fine, but that his wife's User Account was still showing signs of infection. So I re-scanned using his wife's User Account, and sure enough, there were signs of lingering infection. I then followed the same steps from the page linked above for the wife's User Account and now all seems fine.
My question- do viruses/Malware usually have to be removed from ALL User Accounts? I had assumed that running anti-malware fixes did not depend on which User Accounts were being used at the time.
Any enlightenment into this matter would be greatly appreciated.