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Second browser window opening up and being directed to other undesired sites


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5 replies to this topic

#1 cranberry2

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Posted 16 January 2010 - 11:33 AM

First time posting. I hope there is a solution.

I open up IE8 (with pop-up blocker ON -high security) and went to BleepingComputer.com. Shortly (5 secs) a second IE8 browser window opens up and sends me to a different site (i.e. WebsiteSurvey.com).
Many redirected sites are Survery sites but not all.
This second browser will occur often, but not on every site I go to.
I notice that Document and Settings\Default User \ Temporary Internet Files gets new entries every time this happens.
Other things that happen after this infection are:
When the computer is restarted, my McAffe On Access Scan is always disabled. I manually turn it back on with "Enable On Access Scan".
About once a day, my McAffee antivirus will pop up with an infection in Document and Settings\Default User \ Temporary Internet Files\XXXXXXX called Exploit-PDF.ac.
I have the file [1].PDF deleted.
I also delete all the Temporary Internet files inside this folder.
I am really concerned about having my ID and Passwords being stolen.

I have run after being updated with latest signatures:
McAfee scan
ThreatFire scan
Malwarebytes scan
Sophos scan
Clamwin scan
BitDefender scan
ESET scan
Adaware scan
Spybot scan
Rootkit Revealer
Stinger (which seems to hang up)
HiJack-This looks normal from my limited viewpoint (I have not posted it anywhere yet)

Most have been run in both Normal and Safe mode.
They all come back nothing found.

Something is hidden very well.
What can I do next to identify what is causing this "redirected browser" and getting the Exploit-PDF.ac?
Thanks for any help you can provide.

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#2 cranberry2

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Posted 16 January 2010 - 11:57 AM

As an update.
I was not on any browser at all, then IE8 opened up bringing me to a RegistryDefender website.
Something is working in the background.

#3 Union_Thug

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Posted 16 January 2010 - 12:20 PM

Google Is Your Friend! (Click FIRST Link in resulting Google Search)




Or Just Click HERE for bleepincomputer.com's Registry Defender Platinum Removal Guide

Edited by Union_Thug, 16 January 2010 - 12:21 PM.


#4 cranberry2

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Posted 16 January 2010 - 01:26 PM

Thanks for the reply about the Registry Cleaner.
I did not get infected with it.
A browser window just popped up giving me the option to install it.
I just closed the window.
So my original problem still remain.

#5 cranberry2

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Posted 16 January 2010 - 01:34 PM

I gues I should put this in the Malware forum since I see a lot of similar posts there.
I am not sure if my post can be moved or should I re-enter it all over again at the malware forum?

#6 Orange Blossom

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Posted 16 January 2010 - 09:49 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/287493/second-browser-opening-to-unrequested-sites/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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