Im pretty stuck here, googled and found your tutorial for the removal of this virus but can't get past step 3 as rkill keeps getting blocked before it can do anything, I have tried as suggested leaving the pop ups in place and trying again but still the same problem
I then followed the link for further help - Preparation Guide For Use Before Posting A Hijackthis Log, but unable to run this software either, its just blocked dead.
I don't know exactly how this virus got on the pc, no one is owning up.
There are no desktop icons, it has disabled the wireless internet connection, you cannot run system restore, I have been downloading the software onto a usb and transfering ot onto the pc. It won't let any software run that might remove it basically.
Any help gratefully received. Im running XP & have ESET Security installed
Edited by snowball2, 16 January 2010 - 10:15 AM.