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Start Up issue,HJT Log


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7 replies to this topic

#1 klinger1

klinger1

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  • 13 posts
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  • Local time:03:59 AM

Posted 15 January 2010 - 05:23 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:23:06 PM, on 1/15/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\svchost.exe
F:\Comodo\Firewall\cmdagent.exe
C:\windows\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\windows\system32\svchost.exe
F:\adware\aawservice.exe
C:\windows\system32\spoolsv.exe
F:\avast av\a-squared Free\a2service.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\windows\system32\svchost.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
F:\marv\svc\mvraidsvc.exe
C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
F:\marv\Apache2\bin\httpd.exe
F:\marv\Apache2\bin\httpd.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\windows\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\windows\System32\svchost.exe
F:\sfus.exe
C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
c:\program files\idt\intelxpv_v83\wdm\STacSV.exe
C:\windows\system32\svchost.exe
F:\TomTom HOME 2\TomTomHOMEService.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
F:\RegCure\RegCure.exe
C:\windows\Explorer.EXE
C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
F:\Comodo\Firewall\cfp.exe
C:\USBStorage\USBDetector.exe
C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\windows\system32\RUNDLL32.EXE
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\windows\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
F:\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
F:\Free Desktop Clock\DesktopClock.exe
F:\Billeo\billeo.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
F:\Program Files\Logitech\SetPoint\SETPOINT.EXE
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Documents and Settings\Me\Desktop\updatenotifier_v1.1.0.75.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\IncrediMail\bin\IncMail.exe
C:\Program Files\IncrediMail\Bin\ImApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: NetAssistantBHO Class - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - F:\Orbitdownloader\orbitcth.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Billeo - {465E08E7-F005-4389-980F-1D8764B3486C} - f:\billeo\billeo.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: NetAssistantBHO - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)
O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {FEC04425-2553-44B9-AB6E-FE5B2FA1D963} - (no file)
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: My.Freeze.com Toolbar - {D0523BB4-21E7-11DD-9AB7-415B56D89593} - (no file)
O3 - Toolbar: Billeo - {6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111} - f:\billeo\billeo.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - (no file)
O3 - Toolbar: (no name) - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "F:\Comodo\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [COMODO Internet Security] "F:\Comodo\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [USBDetector] C:\USBStorage\USBDetector.exe
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Dealio Toolbar\SearchSettings.exe
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Nero MediaHome 4] "C:\Program Files\Nero\Nero MediaHome 4\NeroMediaHome.exe" /AUTORUN
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "F:\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SkinClock] F:\Free Desktop Clock\DesktopClock.exe
O4 - Startup: Update Notifier.lnk = C:\Documents and Settings\Me\Desktop\updatenotifier_v1.1.0.75.exe
O4 - Global Startup: Billeo.lnk = F:\Billeo\billeo.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Program Files\IncrediMail\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Download All with FlashGet - F:\flash get\jc_all.htm
O8 - Extra context menu item: &Download by Orbit - res://F:\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Download with FlashGet - F:\flash get\jc_link.htm
O8 - Extra context menu item: &Grab video by Orbit - res://F:\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://F:\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://F:\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - F:\flash get\FlashGet.exe (file missing)
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - F:\flash get\FlashGet.exe (file missing)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\windows\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\windows\System32\shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Billeo - {97ED3A9F-CD6F-473A-8FE1-7505C1B844C3} - f:\billeo\billeo.dll (HKCU)
O15 - Trusted Zone: http://www.netflix.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1258206676109
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: WBSYS.DLL,C:\WINDOWS\SYSTEM32\GUARD32.DLL FILES\RELEVANTKNOWLEDGE\RLAI.DLL C:\PROGRA~1\GOOGLE\GOOGLE~3\GOOGLEDESKTOPNETWORK3.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: avgrsstarter - C:\windows\SYSTEM32\avgrsstx.dll
O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - (no file)
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - F:\avast av\a-squared Free\a2service.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - F:\adware\aawservice.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Basics Service - Seagate Technology LLC - C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - F:\Comodo\Firewall\cmdagent.exe
O23 - Service: Delete Duplicate Files Scan on Schedule Service - Author: Brana Bujenovic - F:\Delete Duplicate Files\DDFS.exe
O23 - Service: ewido anti-spyware 4.0 guard - Unknown owner - (no file)
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c99a707a28d6e2) (gupdate1c99a707a28d6e2) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Marvell RAID Event Agent (Marvell RAID) - Unknown owner - F:\marv\svc\mvraidsvc.exe
O23 - Service: MotoConnect Service - Unknown owner - C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe
O23 - Service: MRU Web Service (MRUWebService) - Apache Software Foundation - F:\marv\Apache2\bin\httpd.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Nero MediaHome 4 Service (NeroMediaHomeService.4) - Nero AG - C:\Program Files\Nero\Nero MediaHome 4\NMMediaServerService.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe
O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - F:\sfus.exe
O23 - Service: SupportSoft Sprocket Service (medicsp2) (sprtsvc_medicsp2) - SupportSoft, Inc. - C:\Program Files\twc\medicsp2\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\intelxpv_v83\wdm\STacSV.exe
O23 - Service: TomTomHOMEService - TomTom - F:\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 16668 bytes


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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,827 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:59 AM

Posted 22 January 2010 - 07:45 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log

Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

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Posted 03 February 2010 - 10:29 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#4 Elise

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Posted 06 February 2010 - 08:08 AM

Reopened as requested.

Please proceed with the steps in my first post.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 klinger1

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Posted 06 February 2010 - 09:08 AM

Attached File  Attach.txt   17.82KB   1 downloads

#6 Elise

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Posted 06 February 2010 - 02:32 PM

Please post also DDS.txt and gmer log

I would appreciate it if you could just paste the logs instead of attaching them. That way I don't have to download all text files smile.gif

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 Elise

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Posted 12 February 2010 - 02:51 PM

Hello, are you still there?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#8 Elise

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Posted 19 February 2010 - 10:40 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft





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