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Need Assistance troubleshooting HJThis log, attach.txt, DDS.txt


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2 replies to this topic

#1 awalk79

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Posted 15 January 2010 - 12:40 PM

Hello,
I need some assistance troubleshooting a problem I'm having with a windows xp pro computer. Heres what I know:
Computer was infected with internet security 2010 spyware
I thought I had taken care of the problem, but the browser is still hijacked and Im getting redirected to an ip address when I click on links.
The problem is happening in both internet explorer and firefox.

Corrective actions taken so far:
Ran: spybot S&D
malwarebytes anti-spyware
superantispyware
microsoft security essentials


After the initial removal, reran all 4 spyware applications and they now tell me the computer is clean.

-Thanks in advance for any help



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#2 m0le

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Posted 21 January 2010 - 08:31 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
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The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 m0le

m0le

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Posted 27 January 2010 - 03:12 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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