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Problem with d!rootkit NTOSKRNL-HOOK


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2 replies to this topic

#1 infectedwithvirus

infectedwithvirus

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Posted 15 January 2010 - 12:39 PM

Hi,

I have Mcafee installed on my PC and it is updated daily. A couple of days back, when I came back home, there was a popup of Malware detector on my machine. I quickly uninstalled it and ran a quick scan of my PC. During the first scan, my PC got rebooted automatically. I ran another scan and it gave some infections (around 15-18). Mcafee managed to remove all the infections except one. Now, whenever I scan my PC, I always get a rootkit trojan d!rootkit NTOSKRNL-HOOK. Every time Mcafee says that it has deleted this infection, but with the next scan I can still see the infection. There is no file path mentioned in the scan result.

Now, I can see IExplorer.exe lauched everytime in the task manager (there is no IE instance opened on GUI, its only on the background).

I have a securom service active on my PC which I believe to be the cause of this trojan? I want to remove securom and all related services.

Can someone please help me remove this trojan?

Regards
InfectedWithVirus


DDS.txt log


DDS (Ver_09-12-01.01) - NTFSx86
Run by KAB at 22:52:26.92 on Fri 01/15/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1994.1410 [GMT 5.5:30]

AV: Malware Defense *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: McAfee VirusScan Enterprise *On-access scanning disabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Nero\Nero8\InCD\NBHGui.exe
C:\Program Files\Nero\Nero8\InCD\InCD.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\InCD\NBHRegInCDSrv.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\KAB\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [settdebugx.exe] c:\docume~1\kab\locals~1\temp\settdebugx.exe
uRun: [Malware Defense] "c:\program files\malware defense\mdefense.exe" -noscan
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [SecurDisc] c:\program files\nero\nero8\incd\NBHGui.exe
mRun: [InCD] c:\program files\nero\nero8\incd\InCD.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\kab\applic~1\mozilla\firefox\profiles\p4lvhp07.default\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2006-11-30 31944]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-9-5 104000]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2007-2-22 54872]
R2 NeroRegInCDSrv;Nero Registry InCD Service;c:\program files\nero\nero8\incd\NBHRegInCDSrv.exe [2008-7-10 53032]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2009-8-23 244368]
S2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2009-10-12 2560]
S2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2007-2-22 144960]
S3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2009-9-5 72264]
S3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2009-9-5 34152]
S3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2009-9-5 170408]

=============== Created Last 30 ================

2010-01-14 14:44:30 0 d-----w- C:\sdat1
2010-01-11 16:15:25 0 d-----w- C:\sdat
2010-01-11 14:10:38 1572 ----a-w- c:\windows\system32\h8srtshsyst.dll
2010-01-11 08:02:10 928 ----a-w- c:\windows\system32\h8srtkrl32mainweq.dll
2010-01-11 08:01:04 40960 ----a-w- c:\windows\system32\H8SRThxwbrnvpib.dll
2010-01-11 08:00:56 16896 ----a-w- c:\windows\system32\H8SRTosehnqqpov.dll
2010-01-11 08:00:54 40960 ----a-w- c:\windows\system32\H8SRTpxrxugyucx.dll
2010-01-11 08:00:50 40960 ----a-w- c:\windows\system32\drivers\H8SRTewwbltfubl.sys
2010-01-11 08:00:50 23552 ----a-w- c:\windows\system32\H8SRTxumitufyri.dll
2010-01-11 08:00:50 200 ----a-w- c:\windows\system32\H8SRTgftjetalqp.dat
2010-01-07 17:44:08 0 d--h--w- c:\windows\$hf_mig$
2010-01-07 17:44:00 2136064 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-01-07 17:43:59 2180224 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-01-07 17:43:58 2015744 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-01-07 17:43:57 2057600 -c----w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-01-04 14:42:41 0 d-----w- c:\program files\Free Download Manager
2010-01-01 07:57:33 782336 ----a-r- c:\windows\system32\tmp33.tmp
2010-01-01 07:38:02 782336 ----a-r- c:\windows\system32\tmp51.tmp
2009-12-29 16:07:27 0 d--h--w- c:\windows\PIF
2009-12-23 10:52:15 3245 ----a-w- c:\windows\system32\wbem\Outlook_01ca83bdfcffbbda.mof
2009-12-20 12:09:11 564 ----a-w- c:\windows\system\cdplayer.dat
2009-12-20 12:08:40 303616 ----a-w- c:\windows\IsUninst.exe
2009-12-19 07:35:35 619 ----a-w- c:\windows\eReg.dat
2009-12-17 16:27:34 0 d-----w- c:\docume~1\kab\applic~1\Scooter Software
2009-12-17 16:27:11 0 d-----w- c:\program files\Beyond Compare 2

==================== Find3M ====================

2009-12-09 06:48:09 107888 ----a-w- c:\windows\system32\CmdLineExt.dll
2009-11-25 14:26:25 444952 ----a-w- c:\windows\system32\wrap_oal.dll
2009-11-25 14:26:25 109080 ----a-w- c:\windows\system32\OpenAL32.dll

============= FINISH: 22:52:35.15 ===============


Attached Files



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#2 pwgib

pwgib

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Posted 21 January 2010 - 11:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 Starbuck

Starbuck

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Posted 30 January 2010 - 11:49 AM

Due to the lack of feedback, this Topic will now be closed.

If you need this topic reopened, please request this by sending one of the Moderating team or an Administrator
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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