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rootrepeal startup error


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4 replies to this topic

#1 corkdog

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Posted 14 January 2010 - 11:27 PM

In an effort to removing a browser hijacker from my windows 7 comp I tried to open rootrepeal to make a log and I get this error "FPOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x00000148)"
Can someone help me so I can fix it and move on to the more important computer problem.

Thank you,
Aaron

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#2 Orange Blossom

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Posted 15 January 2010 - 10:42 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 boopme

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Posted 16 January 2010 - 12:56 AM

Hello may not yet be supported.
System Requirements
Microsoft® Windows 2008 Server; Windows Vista®; Windows XP Professional or Home Edition; Windows 2000 with Service Pack 4; Windows 2003 Server
Note: Only x86 versions of Windows are supported.


Let's use Sophos' ARK
Please download Sophos Anti-rootkit & save it to your desktop.
alternate download link
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Be sure to print out and read the Sophos Anti-Rookit User Manual and Release Notes.
  • Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now".
  • Click Yes and allow the driver and its randomly named .tmp file (i.e. F.tmp) to load if asked.
  • If the scan did not start automatically, make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click Start scan.
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

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#4 corkdog

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Posted 20 January 2010 - 07:15 PM

It did not come up with any "Recommended" threats and could not do a complete scan with this program. Of what I could do here is the log.


Sophos Anti-Rootkit Version 1.5.0 © 2009 Sophos Plc
Started logging on 1/20/2010 at 16:39:08 PM
User "cork" on computer "CORK-PC"
Windows version 6.1 SP 0.0 build 7057 SM=0x100 PT=0x1 Win32
Info: Starting registry scan.
Warning: Failed to query live registry key \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009.
You may not have access rights to the whole registry.
Incorrect function.
Info: Starting disk scan of C: (NTFS).
Hidden: file C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JLF4IKA2\hre%2FB%3DilhWEUWTSRw-%2FJ%3D1264030998971485%2FK%3D.YH0fCbn2ai08MQlR3nLXw%2FA%3D5758408%2FR%3D0%2F%2A%24,http%3A%2F%2Fhotjobs.yahoo[1].htm
Hidden: file C:\Users\cork\AppData\Local\Temp\CD63.tmp\evP.exe
Info: Starting disk scan of F: (NTFS).
Stopped logging on 1/20/2010 at 17:09:35 PM

#5 boopme

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Posted 20 January 2010 - 10:47 PM

You will need to post an HJT log I see .. Skip the Rootrepeal step in the guide.
You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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