Posted 14 January 2010 - 10:04 PM
I have used malwarebytes (in safe mode) to successfully remove a computer riddled with the dreaded "windows security alert-pop-up and try to make you pay money to buy fake spy-ware removal-virus."
I now keep it on peoples computers and run the update and scan periodically to keep the spy-ware at bay.
Yesterday, I ran this software on a stable computer running xp and found a few (3) security objects, a log was created (which i paid no attention to) and a restart was performed.
Upon restart I received the Dell Bios screen for a few seconds F2=Setup F12=Boot something and then a blank BLACK SCREEN with a blinking cursor!
I powered down several times (12 or so) to the exact same result.
I tried to get into the F2,F12 screen without luck as well. I finally popped in the Windows XP disc and was able to get the thing to load the windows startup.
I chose to install (not repair at first,) agreed with F8 to the agreement and then chose to repair the copy of windows it had found.
I made it all the way through the installation disc, entered in the key etc and then at restart.............BLACK SCREEN...blinking cursor!
I am at a loss on how to proceed. If anyone knows what has happened hear please share some advice here. I need to get this thing fixed ASAP>
Thank you for your help!