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Antivirus disabled and not able to update or be enabled


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#1 tonirene

tonirene

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Posted 14 January 2010 - 09:26 PM

I use Spyware doctor (a purchased version which I buy each year for 3 years now). It keeps showing as disabled and will not allow me to enable it or update it. I also run, on occassion, the following scans one at a time when needed:

Malwarebytes
a squared free
avg free

none of these have found the problem. They may have been compromised as well. I usually can find my way through this stuff, but I have come up against a brick wall this time. I havent a clue what to do next.

My system is Windows XP with AMD Athlon processor. I dont know what other info you would need so please let mek now if there is more to add.

I have the hijackthis log handy when you want it posted.

Edited by tonirene, 14 January 2010 - 09:34 PM.


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#2 Orange Blossom

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Posted 14 January 2010 - 09:51 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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