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Computer randomly freeze's , please help


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6 replies to this topic

#1 Ricky_z

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Posted 14 January 2010 - 01:07 AM

Hello everyone :huh:,

I have a new computer with the following specs:

Core i7 920
GeiL 6GB RAM
ATI 5850
Asrock motherboard
1000W power suply

OS: Windows 7 Professional 64 bit

The problem is, my computer freezes at random times.. sometimes it freezes after 10 minuts and sometimes after 5 hours.. IF it freeze's,
the screen is black or striped and the sound loops. Sometimes the pc reboots automaticly and sometimes i have to reset it.. the following error message appears after the reboot:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1043

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80070138F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011410-17703-01.dmp
C:\Users\Rick\AppData\Local\Temp\WER-29812-0.sysdata.xml


If anyone has a solution or something i can try i would really apreaciate it ^^

Ps. sorry for my english im not great @ it

Edited by Ricky_z, 14 January 2010 - 01:24 AM.


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#2 Broni

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Posted 14 January 2010 - 01:31 AM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.


Please download VEW and save it to your Desktop: http://images.malwareremoval.com/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System


Under Select type to list, select:
Critical (Vista only)
Error


Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.

My Website

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#3 Ricky_z

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Posted 14 January 2010 - 07:14 AM

okay, i have done what you said.. Altho the VEW doesnt show anything..
The Bluescreenview results:

==================================================
Dump File : 011410-17703-01.dmp
Crash Time : 14-1-2010 6:52:40
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`070138f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a63cc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\011410-17703-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 011110-19296-01.dmp
Crash Time : 11-1-2010 18:03:31
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06e9f8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a63cc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\011110-19296-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 011110-20531-01.dmp
Crash Time : 11-1-2010 18:01:36
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06e9c8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a63cc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\011110-20531-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 011010-19812-01.dmp
Crash Time : 10-1-2010 18:35:15
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06ed88f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a63cc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\011010-19812-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 010710-16937-01.dmp
Crash Time : 7-1-2010 7:22:58
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`062a5808
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a63cc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\010710-16937-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 010610-19515-01.dmp
Crash Time : 6-1-2010 18:53:14
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`064cb8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a63cc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\010610-19515-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 010510-17187-01.dmp
Crash Time : 5-1-2010 15:49:20
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`064d98f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a63cc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\010510-17187-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

#4 Broni

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Posted 14 January 2010 - 12:02 PM

It may be RAM problem, but before we go anywhere...

I have a new computer

How new? Still under warranty?

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#5 Ricky_z

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Posted 14 January 2010 - 02:44 PM

yes hot new and still under waranty ^^

#6 Broni

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Posted 14 January 2010 - 02:48 PM

Well, in that case, I'd contact the store/manufacturer right away.

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#7 Ricky_z

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Posted 14 January 2010 - 02:50 PM

ehh allright ^^ well the error says that its a driver error from the OS so ill just try to reinstall windows 7 and if i get another error ill contact them :huh:
my waranty lasts for a year so, but thanks for your help ^^ !




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