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Every game crashes, no idea how to interprate error codes


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9 replies to this topic

#1 colorado sheep guy

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Posted 14 January 2010 - 12:33 AM

OK, every since we installed 7 x64 on our computer, every video game, from Sims 3 to Sins of a Solar Empire randomly crashes, and when it does so no error is displayed. After some digging, here is some error info I could find. Any help would be greatly appreciated.

Here are some event viewer error descriptions:
Faulting application name: cnc3game.dat, version: 1.9.2801.21826, time stamp: 0x4703e7ab
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6fa6e9c1
Faulting process id: 0x1534
Faulting application start time: 0x01ca94b997162e38
Faulting application path: D:\Program Files (x86)\Electronic Arts\Command & Conquer 3\RetailExe\1.9\cnc3game.dat
Faulting module path: unknown
Report Id: 06fbf38e-00c5-11df-8376-001e90751963


Faulting application name: ExeFile.exe, version: 6.20.1.53887, time stamp: 0x4b1cdcac
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6faa1a7f
Faulting process id: 0x17c0
Faulting application start time: 0x01ca94c669aa23a4
Faulting application path: D:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe
Faulting module path: unknown
Report Id: 5501d790-00bb-11df-8376-001e90751963


Here are some logs from WER in system information pertaining to the C&C3 crash:

Fault Bucket, 0
Event Name: ResponseEffectiveness

Fault Bucket 1658384820, type 1
:EventName: APPCRASH

Once again, thanks for any help you can give me. I would like to be able to play a game for more than 15min before it crashes.

System Specs from CPU-Z:
AMD Athlon 64 X2 5400+ (OC'd to 3.1)
Mobo: ECS NFORCE6M-A
2 GB (2*1) DDR2, dual channel 800MHz, Wintec
XFX 9600GT (OC'd to 735 core and 1837 mem)

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#2 Romeo29

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Posted 14 January 2010 - 01:07 AM

Have you tried updating VC++ Redistributable libraries ?

VC++ 2005 SP1 :
http://www.microsoft.com/downloads/details...;displaylang=en
http://www.microsoft.com/downloads/details...;displaylang=en

VC++ 2008 SP1 :
http://www.microsoft.com/downloads/details...;displaylang=en
http://www.microsoft.com/downloads/details...;displaylang=en

#3 Broni

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Posted 14 January 2010 - 01:31 AM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#4 colorado sheep guy

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Posted 14 January 2010 - 08:39 AM

Here are the couple it could find, I'm surprised there aren't more though....


==================================================
Dump File : 011310-18046-01.dmp
Crash Time : 1/13/2010 6:20:07 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`014ea8c5
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+b28c5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\011310-18046-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 011310-17875-01.dmp
Crash Time : 1/13/2010 6:17:55 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`014e88c5
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+b28c5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\011310-17875-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

#5 colorado sheep guy

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Posted 14 January 2010 - 08:42 AM

As to updating the C++ libs, I didn't see a version compatible with Windows 74 64 bit, so I decided not to do it unless someone explicitly tells me which one to use.

#6 colorado sheep guy

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Posted 14 January 2010 - 08:46 AM

Looking at the BSOD codes, an ntsf.sys crash sound like a very bad thing, because isn't that the driver that controls hard-drive format? Speaking of which I have two, both sata 3, one is 260GB, the other is 750GB

#7 groovicus

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Posted 14 January 2010 - 09:38 AM

Disable Window Aero mode and see if that makes a difference. I have a few games that will not work if it is enabled. there are a few thousand google links that can show you how.

EDIT: You might try using the edit button to append your posts also.....

#8 Broni

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Posted 14 January 2010 - 01:57 PM

Another thing...
Those only two BSODs are from one day, two minutes apart, so they may be even relevant.
You say, that the games crash without any errors displayed and you can find some errors only through event viewer.

Is this desktop, or laptop?

*** Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
Provide two sets of reading, one when computer idle and another one, while playing some game.

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#9 groovicus

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Posted 14 January 2010 - 02:13 PM

I'm sorry Broni. I removed your link since we have absolutely no idea who you are, or whether or not we can trust that your downloads are what you say they are. Your link may be perfectly safe, but as a rule, we do not allow things like this.

#10 Broni

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Posted 14 January 2010 - 02:38 PM

PM sent :huh:

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