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my computer won't start?


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#1 bg5629

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Posted 13 January 2010 - 11:06 PM

whenever i start my desktop, it starts like notmal but then before it gets to the point where i put in my password, a blue screen comes up saying:
A problem has been detected and windows has shut down to prevent damage to your computer.

if this is the first time you've seen this Stop error screen restart your computer. If this screen appears again, follow these steps:
Disable or uninstall any anti-virus, disc defragmentation or back up utilities. check your hard drive confiuration, and check for any updated drivers. RUN CHKDSK /F to check for hard drive corruption, then restart your computer.

i don't know what i should do... someone please help me.

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#2 Budapest

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Posted 13 January 2010 - 11:23 PM

Are you able to boot into Safe Mode?

How to start Windows in Safe Mode
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 bg5629

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Posted 14 January 2010 - 05:44 PM

Nope..

#4 Budapest

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Posted 14 January 2010 - 05:59 PM

Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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