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Windows XP Randomly Locks Up


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2 replies to this topic

#1 Izmejojo

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Posted 13 January 2010 - 07:39 PM

Hiya folks, I'm new here and looking for some help. My PC has of late been randomly locking up. I've tried running several programs checking for virus/malware but can't find anything. I've defragged the hard drive, run anti spyware, done a error check on the HD, checked all the drivers, tried updating windows, and checked all the hardware installed in the PC. I'm not sure what's causing it at this point.

Now when I say it locks up, it's a half truth kind of thing. It only happens when Windows is sitting idle, or usually when I'm on the internet/mozilla(I can play games for hours on end and it won't lock up). And it's not a complete lockup either. The system clock freezes, as do any programs that are running. But I can still open up the Start menu and My Computer(and search through My Computer). If I try to close anything down, it closes, but stays stuck on the screen regardless. Ctrl+Alt+Delete gives me the icon for the Windows Task Manager in the bottom right corner(by the frozen clock), but it doesn't actually pop up the screen. I can't log out or shut down windows without holding the power button on the front of the PC for 5 seconds(manual shutdown). I'm not sure what else to try, or where else to go. Thanks for any and all help.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Pilboshab at 16:13:23.18 on Wed 01/13/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.5.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.440 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Webroot Internet Security Essentials *On-access scanning disabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}
FW: Webroot Internet Security Essentials *disabled* {63671000-11A2-46DD-BADD-A084CABCDEAE}

============== Running Processes ===============

C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Pilboshab\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRunOnce: [Shockwave Updater] "c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE" -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; UXPVP 1.0.7.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; Creative ZENcast v2.00.13)" -"http://www.vixine.com/designyellow/strip_texas_holdem.htm"
mRun: [AVG8_TRAY] "c:\progra~1\avg\avg8\avgtray.exe"
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] "RUNDLL32.EXE" c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [KernelFaultCheck] "c:\windows\system32\dumprep" 0 -k
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1213423358189
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1213423403470
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {AA07EBD2-EBDD-4BD6-9F8F-114BD513492C} - hxxp://dist.globalgamecdn.com/dist/neffy/NeffyLauncher.cab
DPF: {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\pilbos~1\applic~1\mozilla\firefox\profiles\70kajeac.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\pilboshab\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\pilboshab\my documents\sparkplay media\sparkplayer (beta)\npSparkPlayerNS.dll
FF - plugin: c:\program files\java\jre1.5.0_17\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_17\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_17\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_17\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_17\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_17\bin\NPJPI150_17.dll
FF - plugin: c:\program files\java\jre1.5.0_17\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2009-4-21 29808]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-8-3 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-8-3 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-8-3 108552]
R1 pwipf6;pwipf6;c:\windows\system32\drivers\pwipf6.sys [2009-12-20 108296]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-8-3 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-8-3 297752]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-1-9 24652]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\spy sweeper\SpySweeper.exe [2009-4-21 4048240]
R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\spy sweeper\WRConsumerService.exe [2009-8-31 1205760]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\games\dragon age\bin_ship\daupdatersvc.service.exe [2010-1-3 25832]
S3 XDva285;XDva285;\??\c:\windows\system32\xdva285.sys --> c:\windows\system32\XDva285.sys [?]

=============== Created Last 30 ================


==================== Find3M ====================

2009-12-13 04:33:19 68050 ----a-w- c:\windows\War3Unin.dat
2009-12-03 23:36:10 409600 ----a-w- c:\windows\system32\wrap_oal.dll
2009-12-03 23:36:09 114688 ----a-w- c:\windows\system32\OpenAL32.dll
2009-11-21 04:32:14 278120 ----a-w- c:\windows\system32\nvmccs.dll
2009-11-21 04:32:14 154216 ----a-w- c:\windows\system32\nvsvc32.exe
2009-11-21 04:32:14 145000 ----a-w- c:\windows\system32\nvcolor.exe
2009-11-21 04:32:14 12669544 ----a-w- c:\windows\system32\nvcpl.dll
2009-11-21 04:32:14 110184 ----a-w- c:\windows\system32\nvmctray.dll
2009-11-21 04:32:10 81920 ----a-w- c:\windows\system32\nvwddi.dll
2009-11-21 02:34:54 6282752 ----a-w- c:\windows\system32\nv4_disp.dll
2009-11-21 02:34:54 4038656 ----a-w- c:\windows\system32\nvcuda.dll
2009-11-21 02:34:54 2293286 ----a-w- c:\windows\system32\nvdata.bin
2009-11-21 02:34:54 2259560 ----a-w- c:\windows\system32\nvcuvid.dll
2009-11-21 02:34:54 1989224 ----a-w- c:\windows\system32\nvcuvenc.dll
2009-11-21 02:34:54 182888 ----a-w- c:\windows\system32\nvcodins.dll
2009-11-21 02:34:54 182888 ----a-w- c:\windows\system32\nvcod.dll
2009-11-21 02:34:54 13602816 ----a-w- c:\windows\system32\nvoglnt.dll
2009-11-21 02:34:54 1056768 ----a-w- c:\windows\system32\nvapi.dll
2009-11-21 02:34:54 10235968 ----a-w- c:\windows\system32\drivers\nv4_mini.sys
2009-11-10 05:01:00 215104 ----a-w- c:\windows\system32\PnkBstrB.exe
2009-10-29 07:46:59 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46:50 17408 ------w- c:\windows\system32\corpol.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2008-06-15 06:59:28 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008061420080615\index.dat

============= FINISH: 16:14:00.56 ===============

Attached Files



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#2 Net_Surfer

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Posted 20 January 2010 - 02:25 AM

Hello and welcome.gif to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

*If you have since resolved the original problem you were having, we would appreciate you letting us know.

*If not please perform the following steps below so we can have a look at the current condition of your machine.

*If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

**If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.


You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.
In order to be notified via email when your topic has a reply you need to enable topic notifications. To enable topic notifications you should do the following:

1. Click on the My Controls link at the top of the page to enter your control panel.

2. Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.

3. Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.

4. Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied

The topics you are tracking are shown Here.
Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.
----------------------------*-------------------------------

We need to see some information about what is happening in your machine.

Please perform the following scan:


  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Kind regards
Net_Surfer

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#3 SpySentinel

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Posted 01 February 2010 - 09:47 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, contact either me or another staff member.

Everyone else please start a new topic.
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