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Windows XP Recovery Problem


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#1 thomas014

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Posted 23 August 2005 - 01:53 PM

Daughter ran a standard recovery on her Compaq Presario S4000V desktop (which she has done before with no problem), but this time everything goes fine until she gets to the last page (after you've chosen the language & time zone etc.) where it thanks you and has you click on "finish" to get started, then she gets the hour glass and the same page (thank you page) stays there forever!! It eventually moves onto the Windows XP home edition page, "please wait", but again gets stuck. So she restarted it and gets the Windows XP page and then "the system is not fully installed, please run set up again". She's run it from the hard drive and also from the recovery cd's she made, it made no difference. :thumbsup:

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#2 thedon57

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Posted 23 August 2005 - 07:23 PM

Hi can you do a hijackit log and repost it please someone will look at it.
Now installed Microsoft Security Essencials on my Tower with Windows Home Premium 32bit and Toshiba Satellite Pro Laptop with Windows Home Premium 64bit

#3 TEB

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Posted 23 August 2005 - 08:00 PM

Hmm this sounds like a scratched cd, you should try running with a clean cd, and if that doesnt help try doing a complete reformat instead of just a repair.

#4 thomas014

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Posted 23 August 2005 - 08:52 PM

Would it be out of the question to ask how to run a "hijackit log", or won't it matter since I can't get past the Windows XP window, therefore can't get online to forward it anywhere.

#5 Leurgy

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Posted 23 August 2005 - 10:00 PM

You won't be able to run HiJack This unless you can boot to Windows. But if you ever want to, see How to submit a Hijackthis Log.

There are two types of recovery with Compaqs. Did you do the clean reinstall that wipes the hard drive or the one that leaves your programs and files intact? Also, did you disconnect the peripherals like the printer or scanner or whatever else you can unhook?

Have you added or changed any hardware like a video card or network card since you did the last recovery?

Edited by Leurgy, 23 August 2005 - 10:00 PM.

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