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Internet security 2010 problems


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2 replies to this topic

#1 azrielnz

azrielnz

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  • Local time:01:44 AM

Posted 13 January 2010 - 03:56 PM

Computer had gotten internet security 2010 on it which cause a bunch of problems of flase popups and hijacking of the desktop background. After some work was able to get malwarebytes to run and it found a bunch of things and got rid of them but I was still having some issues so I ran a scan with bitdefender and then finaly spybot which both got rid of more things. After I restarted my computer one time I had the issue where it would kick me back to the welcome screen right away but after using the recovery console i was able to change the userinit back to what it was supose to be and was able to get back into windows normaly. I ran another scan with bitdefender and used its tun up utilities to clean up any temp files and the registry. After that I was able to get my desktop back and things back to normal. I just really want to make sure there isn't anything hidden away somewhere that will mess up the computer again. Below are the required files asked for when posting. Any help will be appreciated, Thank you.



DDS (Ver_09-12-01.01) - NTFSx86
Run by RickMaria at 12:14:11.78 on Wed 01/13/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.453 [GMT -6:00]

AV: ESET Smart Security 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *enabled* {E5E70D32-0101-4340-86A3-A7B0F1C8FFE0}
FW: McAfee Personal Firewall Plus *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\RickMaria\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar =
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - No File
TB: {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Document Manager] c:\program files\wave systems corp\services manager\docmgr\bin\docmgr.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [DXDllRegExe] dxdllreg.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\embass~1.lnk - c:\program files\wave systems corp\services manager\secure update\AutoUpdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263337703448
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
Notify: PCANotify - PCANotify.dll
AppInit_DLLs: wxvault.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 wvauth

============= SERVICES / DRIVERS ===============

R1 AW_HOST;AW_HOST;c:\windows\system32\drivers\AW_HOST5.sys [2003-10-23 16984]
R1 awlegacy;awlegacy;c:\windows\system32\drivers\AWLEGACY.sys [2003-11-17 11165]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-9-11 108792]
R2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2009-9-11 735960]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-1-13 38224]
S3 awhost32;pcAnywhere Host Service;c:\program files\symantec\pcanywhere\awhost32.exe [2004-11-1 106496]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2008-5-27 174336]

=============== Created Last 30 ================

2010-01-13 10:06:48 0 d-----w- c:\windows\system32\Adobe
2010-01-13 10:02:26 0 d-----w- c:\windows\Downloaded Program Files
2010-01-13 09:26:05 0 d-----w- c:\program files\CCleaner
2010-01-13 09:20:02 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-13 09:19:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-13 09:14:50 0 d-----w- c:\docume~1\rickma~1\applic~1\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2010-01-13 08:56:49 0 d-----w- c:\docume~1\rickma~1\applic~1\ESET
2010-01-13 08:54:44 0 d-----w- c:\program files\ESET
2010-01-13 08:48:50 0 d-----w- c:\program files\Windows Installer Clean Up
2010-01-13 08:48:38 0 d-----w- c:\program files\MSECACHE
2010-01-13 08:44:58 504778 ----a-w- C:\BdUninstallTool2010.01.13-02.44.57.reg
2010-01-13 08:40:43 0 d-----w- c:\program files\Windows Live SkyDrive
2010-01-13 08:40:17 0 d-----w- c:\program files\Microsoft
2010-01-13 08:20:00 0 d-----w- c:\program files\common files\Windows Live
2010-01-13 08:17:55 0 d-----w- c:\windows\system32\GroupPolicy
2010-01-13 08:17:55 0 d-----w- c:\program files\Windows Desktop Search
2010-01-13 08:15:59 98304 ------w- c:\windows\system32\dllcache\nlhtml.dll
2010-01-13 08:15:59 29696 ------w- c:\windows\system32\dllcache\mimefilt.dll
2010-01-13 08:15:58 192000 ------w- c:\windows\system32\dllcache\offfilt.dll
2010-01-13 08:15:05 33664 ----a-w- c:\windows\system32\drivers\BCMWLNPF.SYS
2010-01-13 08:15:01 86016 ----a-w- c:\windows\system32\preflib.dll
2010-01-13 08:15:00 44032 ----a-w- c:\windows\system32\wltrynt.dll
2010-01-13 08:15:00 253952 ----a-w- c:\windows\system32\bcmwlu00.exe
2010-01-13 08:14:59 69632 ----a-w- c:\windows\system32\bcmwlpkt.dll
2010-01-13 08:14:58 3395584 ----a-w- c:\windows\system32\BCMWLCPL.CPL
2010-01-13 08:14:56 1392640 ----a-w- c:\windows\system32\WLTRAY.EXE
2010-01-13 06:29:47 0 d-sh--w- c:\documents and settings\rickmaria\PrivacIE
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\wsbl.dat
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\ph_white.dat
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\ph_summ.dat
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\ph_spoof.sig
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\ph_sign.slf
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\ph_fuzzy.sig
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\ph_black.dat
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\pcwords2.dat
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\pcwords.dat
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\pc_sign.slf
2010-01-13 06:17:29 0 ----a-w- c:\windows\system32\ab_sbl.sig
2010-01-13 05:51:42 0 d-----w- C:\Binaries
2010-01-13 05:42:28 0 d-sh--w- c:\documents and settings\rickmaria\IETldCache
2010-01-13 05:26:06 235229 ----a-w- C:\BdUninstallTool2010.01.12-11.26.05.reg
2010-01-13 04:50:30 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-01-13 04:50:29 594432 ------w- c:\windows\system32\dllcache\msfeeds.dll
2010-01-13 04:50:29 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-01-13 04:50:28 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-01-13 04:50:28 1985536 ------w- c:\windows\system32\dllcache\iertutil.dll
2010-01-13 04:50:28 11069952 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-01-13 04:50:15 0 d-----w- c:\windows\ie8updates
2010-01-13 04:49:54 92160 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-01-13 04:46:04 0 dc-h--w- c:\windows\ie8
2010-01-13 04:29:15 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-01-13 04:29:15 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-01-13 04:20:15 0 d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2010-01-13 04:13:24 274288 ----a-w- c:\windows\system32\mucltui.dll
2010-01-13 04:13:24 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2010-01-13 03:32:54 0 d-----w- c:\windows\system32\scripting
2010-01-13 03:32:53 0 d-----w- c:\windows\l2schemas
2010-01-13 03:32:52 0 d-----w- c:\windows\system32\en
2010-01-13 03:32:52 0 d-----w- c:\windows\system32\bits
2010-01-13 03:25:53 0 d-----w- c:\windows\network diagnostic
2010-01-13 03:17:57 0 d-----w- c:\windows\EHome
2010-01-13 03:04:33 4 ----a-w- c:\windows\system32\aspdict-en.dat
2010-01-13 03:04:33 16 ----a-w- c:\windows\system32\asdict.dat
2010-01-13 03:04:33 0 ----a-w- c:\windows\system32\ab_bl.sig
2010-01-13 02:59:05 121 ----a-w- c:\windows\bdagent.INI
2010-01-13 00:10:35 0 ----a-w- c:\windows\system32\19169.exe
2010-01-12 23:07:43 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-01-12 23:07:43 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-01-12 23:07:41 471552 ------w- c:\windows\system32\dllcache\aclayers.dll
2010-01-12 21:06:22 132 ----a-w- c:\windows\system32\rezumatenoi.dat
2010-01-12 21:02:16 0 ----a-w- C:\pcwords2.dat
2010-01-12 21:02:16 0 ----a-w- C:\pcwords.dat
2010-01-12 21:02:16 0 ----a-w- C:\pcconf.ini
2010-01-12 21:02:16 0 ----a-w- C:\pc_sign.slf
2010-01-12 21:01:35 0 ----a-w- c:\windows\system32\26500.exe
2010-01-12 20:41:35 0 ----a-w- c:\windows\system32\6334.exe
2010-01-12 20:21:35 0 ----a-w- c:\windows\system32\18467.exe
2010-01-12 19:57:04 0 d-----w- c:\program files\BitDefender
2010-01-11 18:54:49 0 d-----w- c:\docume~1\rickma~1\applic~1\Malwarebytes
2010-01-11 18:54:42 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-11 18:54:42 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:45:38 916480 ------w- c:\windows\system32\dllcache\wininet.dll
2009-10-29 07:45:37 5940736 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-29 07:45:37 206848 ------w- c:\windows\system32\dllcache\occache.dll
2009-10-29 07:45:37 1208832 ------w- c:\windows\system32\dllcache\urlmon.dll
2009-10-29 07:45:35 25600 ------w- c:\windows\system32\dllcache\jsproxy.dll
2009-10-29 07:45:34 184320 ------w- c:\windows\system32\dllcache\iepeers.dll
2009-10-29 07:45:32 387584 ------w- c:\windows\system32\dllcache\iedkcs32.dll
2009-10-29 05:38:22 1509888 ------w- c:\windows\system32\dllcache\shdocvw.dll
2009-10-28 14:40:47 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 16:20:16 265728 ------w- c:\windows\system32\dllcache\http.sys
2009-09-04 16:40:55 103200 ----a-w- c:\program files\IN

============= FINISH: 12:15:08.32 ===============






Attached Files



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#2 Net_Surfer

Net_Surfer

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Posted 20 January 2010 - 02:10 AM

Hello and welcome.gif to Bleeping Computer

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Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

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Use the 'Add Reply' and add the new log to this thread.

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We need to see some information about what is happening in your machine.

Please perform the following scan:


  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Kind regards
Net_Surfer

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#3 SpySentinel

SpySentinel

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Posted 01 February 2010 - 09:46 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, contact either me or another staff member.

Everyone else please start a new topic.
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