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All antivirus scans freeze or fail


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19 replies to this topic

#1 garybu

garybu

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  • Local time:06:17 AM

Posted 13 January 2010 - 11:38 AM

It appears I have some type of malware on my laptop. The operating system is Windows XP Professional and I am experiencing the following symptoms:
-Can not boot in safe mode. The system fails and a BSOD appears with a STOP 0x0000007E error.
-Spybot will not complete a scan. It freezes after about 25% completion.
Malwarebytes will run but does not find anything.
AVG will run to about 50%, at which time it abort and a BSOD appears.
Ad-ware freezes at varying points and can not complete a scan.
Installed and ran a Super AntiSpyware scan. Full scan occurs but the option to remove item is not executable.
Also tried Avira Control center, but this program also fails.
I have run a chkdsk to correct errors and nothing appears to work. Internet Explorer is disabled and FireFox gets redirected to malicious search sites. I€™m out of ideas. Can you provide any direction?


DDS (Ver_09-12-01.01) - NTFSx86
Run by gbusch at 12:34:03.31 on Wed 01/13/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.120 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
AV: avast! antivirus 4.8.1368 [VPS 100113-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
svchost.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\Novatel Wireless\SprintPort\SprintPortA.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\AOL\1154531615\ee\AOLSoftware.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\msiexec.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PVSW\Bin\w3dbsmgr.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Documents and Settings\gbusch\My Documents\Downloads\dds.scr
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uWindow Title = Windows Internet Explorer provided by Yahoo!
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [AOL Fast Start] "c:\program files\aol 9.1\AOL.EXE" -b
mRun: [SprintPort] "c:\program files\novatel wireless\sprintport\SprintPortA.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [HostManager] c:\program files\common files\aol\1154531615\ee\AOLSoftware.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Document Manager] c:\program files\wave systems corp\services manager\docmgr\bin\docmgr.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Dell AIO Printer A940] "c:\program files\dell aio printer a940\dlbabmgr.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\gbusch\startm~1\programs\startup\wirele~1.lnk - c:\program files\novatel wireless\wirelessconnectionmanager\WiseUpdt.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\embass~1.lnk - c:\program files\wave systems corp\services manager\secure update\AutoUpdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pervas~1.lnk - c:\pvsw\bin\w3dbsmgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?LinkID=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} - hxxps://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8E2B469B-7444-42C3-BE28-7A54E05AC049} - file:///D:/MEMDISC/ALBUM_A/VIEW/PLUGIN/HPODPRTC.CAB
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C68F9105-04FD-4B48-B6CC-2A076F711C35} - file:///D:/MEMDISC/ALBUM_A/VIEW/PLUGIN/HPODPCFC.CAB
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} - hxxp://h30299.www3.hp.com/ediags/hpnar/en/app/17/install/gtdownhp.cab?1,0,0,94
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Authentication Packages = msv1_0 wvauth nwprovau
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
Hosts: 127.0.0.1 www.spywareinfo.com
Hosts: 192.168.1.50 HP000D9D08878F
Hosts: 192.168.1.10 endsrv

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gbusch\applic~1\mozilla\firefox\profiles\mtwwu5j9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL - hxxp://aolsearch.aol.com/aol/search?invocationType=client_searchbox&query=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-7 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2010-1-9 114768]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-1-9 11608]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-5 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-5 27784]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-1-9 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-1-9 185089]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-9 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2010-1-9 138680]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-6 297752]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-1-9 55656]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1028432]
R2 SprintPort;SprintPort Serial Driver;c:\program files\novatel wireless\sprintport\winport.sys [2007-9-5 27040]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2010-1-9 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2010-1-9 352920]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]
S2 pjgbjc;pjgbjc;c:\windows\system32\drivers\lhwwbc.sys --> c:\windows\system32\drivers\lhwwbc.sys [?]
S2 rvzusosj;rvzusosj;c:\windows\system32\drivers\xnroue.sys --> c:\windows\system32\drivers\xnroue.sys [?]
S2 Sage.ServiceHost.Host;Sage Service Host;c:\program files\timberline office\shared\sage.servicehost.host.exe --> c:\program files\timberline office\shared\sage.servicehost.host.exe [?]
S2 tpwms;tpwms;c:\windows\system32\drivers\hxqdph.sys --> c:\windows\system32\drivers\hxqdph.sys [?]
S3 GoogleDesktopManager-093009-130223;Google Desktop Manager 5.9.909.30391;"c:\program files\google\google desktop search\googledesktop.exe" --> c:\program files\google\google desktop search\GoogleDesktop.exe [?]

=============== Created Last 30 ================

2010-01-13 03:16:54 0 ----a-w- c:\documents and settings\gbusch\defogger_reenable
2010-01-09 20:06:23 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-01-09 20:06:07 0 d-----w- c:\program files\Avira
2010-01-09 20:06:07 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2010-01-09 05:56:20 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-01-09 05:56:07 0 d-----w- c:\program files\SUPERAntiSpyware
2010-01-09 05:56:07 0 d-----w- c:\docume~1\gbusch\applic~1\SUPERAntiSpyware.com
2010-01-09 05:55:00 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-01-02 14:40:44 82944 ----a-w- c:\windows\system32\IEDFix.exe
2010-01-02 14:40:44 82432 ----a-w- c:\windows\system32\404Fix.exe
2009-12-30 02:47:59 78336 ----a-w- c:\windows\system32\Agent.OMZ.Fix.exe
2009-12-30 02:47:58 80384 ----a-w- c:\windows\system32\o4Patch.exe
2009-12-30 02:47:57 82944 ----a-w- c:\windows\system32\IEDFix.C.exe
2009-12-30 02:47:55 87552 ----a-w- c:\windows\system32\VACFix.exe
2009-12-29 23:28:07 0 ----a-w- c:\windows\system32\a491.exe
2009-12-29 23:08:07 0 ----a-w- c:\windows\system32\a961.exe
2009-12-29 22:48:07 0 ----a-w- c:\windows\system32\a16827.exe
2009-12-29 22:28:07 0 ----a-w- c:\windows\system32\a23281.exe
2009-12-29 22:08:07 0 ----a-w- c:\windows\system32\a28145.exe
2009-12-29 21:48:07 0 ----a-w- c:\windows\system32\a5705.exe
2009-12-29 21:28:07 0 ----a-w- c:\windows\system32\a24464.exe
2009-12-29 21:08:07 0 ----a-w- c:\windows\system32\a26962.exe
2009-12-29 20:48:07 0 ----a-w- c:\windows\system32\a29358.exe
2009-12-29 20:28:07 0 ----a-w- c:\windows\system32\a11478.exe
2009-12-29 20:08:06 0 ----a-w- c:\windows\system32\a15724.exe
2009-12-29 19:48:00 0 ----a-w- c:\windows\system32\a19169.exe
2009-12-29 16:33:32 0 ----a-w- c:\windows\system32\a26500.exe
2009-12-29 16:13:21 0 ----a-w- c:\windows\system32\a6334.exe
2009-12-28 09:07:02 0 ----a-w- c:\windows\system32\a18467.exe

==================== Find3M ====================

2010-01-08 00:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-08 00:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-02 14:41:48 5228 ----a-w- c:\windows\system32\tmp.reg
2009-12-13 18:43:48 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-13 18:43:48 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2009-11-14 17:33:24 15688 ----a-w- c:\windows\system32\lsdelete.exe
2009-10-28 14:40:47 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 16:20:16 265728 ------w- c:\windows\system32\dllcache\http.sys
2006-08-22 12:57:50 37518744 ----a-w- c:\program files\iTunesSetup.exe
2006-08-11 18:02:39 11817800 ----a-w- c:\program files\GoogleEarth.exe
2007-09-17 18:29:15 8 --sh--r- c:\windows\system32\5E997F7228.sys
2008-09-12 22:01:10 2672 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 12:38:08.85 ===============

Edited by Orange Blossom, 14 January 2010 - 01:50 AM.
Moved from Win XP Home and Pro ~ Pandy And on to HJT since DDS log added since. ~ OB


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#2 Net_Surfer

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Posted 20 January 2010 - 01:52 AM

Hello and welcome.gif to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

*If you have since resolved the original problem you were having, we would appreciate you letting us know.

*If not please perform the following steps below so we can have a look at the current condition of your machine.

*If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

**If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.


You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.
In order to be notified via email when your topic has a reply you need to enable topic notifications. To enable topic notifications you should do the following:

1. Click on the My Controls link at the top of the page to enter your control panel.

2. Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.

3. Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.

4. Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied

The topics you are tracking are shown Here.
Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.
----------------------------*-------------------------------

We need to see some information about what is happening in your machine.

Please perform the following scan:


  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Kind regards
Net_Surfer

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#3 garybu

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Posted 20 January 2010 - 01:38 PM

I attempted to refresh the DDS log, but when I launched from the links you provided a corrupt file with random character appeared. Hopefully you can use the prior version I posted. Thanks again for your help.

#4 extremeboy

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Posted 20 January 2010 - 04:03 PM

Hello.

Can you try OTL for me...

Download and run OTL
  1. Download OTL by OldTimer and save it to your desktop.
  2. Double click on the icon on your desktop. If you are using Vista, please right-click and select run as administrator
  3. Click the "Scan All Users" checkbox.
  4. Push the button.
  5. It will now begin to scan, please be paitent while it scans.
  6. Two reports will open once it's done.
  7. Please copy and paste them in your next reply:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

Followed by a rootkit scan...

Download and Run GMER

We will use GMER to scan for rootkits.
  • Please download GMER from one of the following locations, and save it to your desktop:
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop. Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.

  • Close any and all open programs, as this process may crash your computer.
  • Double click or on your desktop.
  • When you have done this, close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program. Right-click and select Run As Administrator... if you are using Vista
  • Allow the gmer.sys driver to load if asked.

    If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system... Click NO.
  • In the right panel, you will see several boxes that have been checked. Please UNCHECK the following:
    • Sections
    • IAT/EAT
    • Registry
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show all (Don't miss this one!)
  • Click on and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.

If GMER doesn't work in Normal Mode try running it in Safe Mode

Note: Do Not run any program while GMER is running
*Note*: Rootkit scans often produce false positives. Do NOT take any actions on "<--- ROOKIT" entries

Thanks.

~EB
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#5 garybu

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Posted 20 January 2010 - 11:20 PM

attached are the logs you requested

Attached Files



#6 garybu

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Posted 20 January 2010 - 11:47 PM

Unable to run GMER. System crashes and as stated earlier, I can not boot in safe mode. Safe mode crashes.

#7 extremeboy

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Posted 21 January 2010 - 03:34 PM

Hello again,

Can you try running RootRepeal and see if that works please...

Download and run RootRepeal CR

Please download RootRepeal from the following location and save it to your desktop.
  • Unzip the RootRepeal.zip file it to it's own folder. (If you did not use the "Direct Download" mirror to download RootRepeal).
  • Close/Disable all other programs especially your security programs (anti-spyware, anti-virus, and firewall) Refer to this page, if you are unsure how.
  • Physically disconnect your machine from the internet as your system will be unprotected.
  • Double-click on RootRepeal.exe to run it. If you are using Vista, please right-click and run as Administrator...
  • Click the tab at the bottom.
  • Now press the button.
  • A box will pop up, check the boxes beside All Seven options/scan area
  • Now click OK.
  • Another box will open, check the boxes beside all the drives, eg : C:\, then click OK.
  • The scan will take a little while to run, so let it go unhindered.
  • Once it is done, click the Save Report button.
  • Save it as RepealScan and save it to your desktop
  • Reconnect to the internet.
  • Post the contents of that log in your reply please.

Thanks.
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#8 garybu

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Posted 21 January 2010 - 11:33 PM

RepealScan log attached

Attached Files



#9 extremeboy

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Posted 22 January 2010 - 03:44 PM

Hello.

Thanks for that log.

Please perform the following steps...

Fix MBR with RootRepeal
  • Scan with RootRepeal again with the same settings like last time.
  • Once the scan is complete, click the File tab.
  • In the File tab, you should see an entry marked with "Volume C:\ MBR Rootkit Detected!"
  • Right-Click on that entry and select Restore and Reboot Immediately
  • RootRepeal shall now fix it and reboot your computer. This will all be done automatically.
  • Let it reboot your computer back to normal mode.

After the reboot, we'll continue with running of Combofix.

Download and Run Combofix

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Refer to this page on instructions on doing so.

Please include the C:\ComboFix.txt in your next reply for further review.

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#10 garybu

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Posted 23 January 2010 - 09:44 PM

Combofix log attached

Attached Files

  • Attached File  log.txt   25.06KB   14 downloads


#11 extremeboy

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Posted 23 January 2010 - 10:09 PM

Hello.

It's getting late here so I need to go however, upon a quick look at the CF log there appears to be a rootkit infection that was on your system. Regarding rootkits/backdoors....

Rootkit Threat

Unfortunatly One or more of the identified infections is a Rootkit/backdoor trojan.

IMPORTANT NOTE: Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. You should change each password by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy. Tell me what you want to do.

If you wish to continue, please reply back here letting me know.

With Regards,
Extremeboy
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#12 garybu

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Posted 24 January 2010 - 07:44 PM

Afew additional questions. Can the infection be transfered to other machines through a USB drive? Can I back up my directory with a USB drive? For safety purposes can you look at the logs from another laptop running windows 7? If so, what logs do you need?

#13 extremeboy

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Posted 24 January 2010 - 08:04 PM

QUOTE
Afew additional questions. Can the infection be transfered to other machines through a USB drive? Can I back up my directory with a USB drive? For safety purposes can you look at the logs from another laptop running windows 7? If so, what logs do you need?

Yes, that's possible.

When backing up files and datas there are mainly 2 general guidelines:

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executables files or any window files. These include .exe's, .scr, .com, .pif etc... as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.

Note: Some may want to be safe, wondering if their data files are infected or not so to make sure you should scan those files using an anti-virus scanner and an anti-malware/anti-spyware scanner making sure they are free from malware before transferring it to your new formatted computer would be a good idea.

It's preferred that you don't use a USB/Flash-drive but rather a CD and CD Burner software to backup your files as that's the safest way. However, if you are going to use a USB, then it's a good idea to run this tool below to prevent the autorun infection and disable autorun. This however, won't prevent from ALL infections from spreading:

Download and Run FlashDisinfector
  • Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: Flash_Disinfector will create a hidden file named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.

--
For your other computer Windows 7 please start a new topic. We only do one computer per topic, sorry. However, you can post a DDS log and RootRepeal log from your Windows 7 machine that I can quickly look over those logs and see if they look clean, but if you need a thorough check and make sure it's completely clean, then please start a new topic

With Regards,
Extremeboy
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#14 extremeboy

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Posted 28 January 2010 - 01:04 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy
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#15 garybu

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Posted 28 January 2010 - 04:57 PM

I am backing up data and attempting to locate all the original program files. Please leave this thread open for a little longer.
Thank you.




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