Antivirus update problems/unable to access websites

Websites with secure info on them are being blocked atm with reports of malware misdirecting the info. Avast is apparently no tup to date despite being updated today and yesterday. Help pls.


DDS (Ver_09-12-01.01) - NTFSx86
Run by suzanne edwards at 12:41:22.75 on 13/10/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.958.250 [GMT 1:00]

AV: avast! antivirus 4.8.1368 [VPS 100112-0] *On-access scanning enabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Kontiki\KHost.exe
C:\WINDOWS\system32\dllhost.exe
svchost.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\suzanne edwards\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uWindow Title = Internet Explorer Provided By Sky Broadband
uDefault_Page_URL = hxxp://www.sky.com
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Power2GoExpress]
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_0_9
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [VirtualCloneDrive] "c:\program files\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\suzann~1\startm~1\programs\startup\bbcipl~1.lnk - c:\program files\bbc iplayer desktop\BBC iPlayer Desktop.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Open using &Advanced JPEG Compressor - c:\program files\advanced jpeg compressor\ajcieex.htm
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com
IE: {C2A80015-C447-4dc4-82DD-AED83D6ED57E} - c:\microgaming\poker\ladbrokesmpp\MPPoker.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://static.slide.com/uploader/SlideImageUploader.cab
DPF: {78ABDC59-D8E7-44D3-9A76-9A0918C52B4A} - hxxp://dl.uc.sina.com/cab/downloader.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://sdlc-esd.sun.com/ESD5/JSCDL/jdk/6u10/jinstall-6u10-windows-i586-jc.cab?AuthParam=1225966663_e8a9ef5adbc6584317c343cf7e775d59&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD5/JSCDL/jdk/6u10/jinstall-6u10-windows-i586-jc.cab&File=jinstall-6u10-windows-i586-jc.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} - hxxp://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} - hxxps://plugins.valueactive.eu/flashax/iefax.cab
TCP: {0BB87778-EFD2-4936-8E4D-0A8B91A4AE62} = 192.168.0.1
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\suzann~1\applic~1\mozilla\firefox\profiles\i2svjagt.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-9-11 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-3-25 114768]
R1 oreans32;oreans32;c:\windows\system32\drivers\oreans32.sys [2007-9-3 33824]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-3-25 353672]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-3-25 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-3-25 138680]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1028432]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-3-25 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-3-25 352920]
S3 FXDRV;FXDRV;\??\d:\fxdrv.sys --> d:\Fxdrv.sys [?]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2006-3-27 167808]
S4 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

=============== Created Last 30 ================


==================== Find3M ====================

2009-09-05 19:40:55 1962544 ----a-w- c:\program files\install_flash_player_ax.exe
2008-04-07 08:01:21 262144 ----a-w- c:\program files\Uninstall Spy Blocker.dll
2008-01-31 16:39:36 2223653 ----a-w- c:\program files\mpc2kxp6490.zip
2007-10-24 15:10:34 473256472 ----a-w- c:\program files\PSE_6.0_WIN_TB_WEB_WWE.exe
2007-10-24 13:51:47 5903928 ----a-w- c:\program files\picasaweb-current-setup.exe
2007-09-01 20:04:57 48607784 ----a-w- c:\program files\suitesetup.exe
2009-09-11 18:16:43 16384 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-09-01 18:35:43 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090120080902\index.dat
2009-12-31 21:09:04 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-12-31 21:09:04 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-12-31 21:09:04 49152 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 12:42:34.37 ===============

Hello and welcome to Bleeping Computer!

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Elle

Cheers for the reply mate. I think it's sorted now but will keep an eye on things.

Appreciate the efforts you fellas make to help people with these problems.

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.